Solution and Answer Guide: Blesi, Medical Assisting, 10e, 2026, 9798214113586; Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
Solution and Answer Guide
BLESI, MEDICAL ASSISTING, 10E, 2026, 9798214113586;
CHAPTER 01: THE MEDICAL ASSISTANT , HEALTH CARE TEAM, AND MEDICAL ENVIRONMENT
TABLE OF CONTENTS
Content Type.................................................................................................................1
Review Questions (from End of Chapter questions).................................................................................1
CONTENT TYPE
REVIEW QUESTIONS (FROM END OF CHAPTER QUESTIONS)
1. Entry-level clinical duties for a medical assistant include:
a. accounts receivable and payable.
b. applying sutures.
c. administering medications intravenously.
d. performance of patient screenings.
ANS: d
Analysis:
a. Incorrect. Accounts receivable and payable are entry-level administrative duties for a medical
assistant. Performance of patient screenings is an entry-level clinical duty for a medical assistant.
b. Incorrect. Applying sutures is a clinical duty that is not within the medical assistant’s scope of
practice. Performance of patient screenings is an entry-level clinical duty for a medical assistant.
c. Incorrect. Administering medications intravenously is a clinical duty that is not within the medical
assistant’s scope of practice. Performance of patient screenings is an entry-level clinical duty for a
medical assistant.
d. Correct. Performance of patient screenings is an entry-level clinical duty for a medical assistant.
2. Which of the following entry-level administrative duties would you be expected to complete as a medical
assistant?
a. Filing patient records
b. Phlebotomy
c. Administering medications
d. Wrapping instruments
ANS: a
© 2026 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 1
accessible website, in whole or in part.
,Solution and Answer Guide: Blesi, Medical Assisting, 10e, 2026, 9798214113586; Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
Analysis:
a. Correct. The filing of patient records is an administrative skill that medical assistants would be
expected to complete.
b. Incorrect. Phlebotomy is a clinical skill. The filing of patient records is an administrative skill that
medical assistants would be expected to complete.
c. Incorrect. Administering medications is a clinical skill. The filing of patient records is an
administrative skill that medical assistants would be expected to complete.
d. Incorrect. Wrapping instruments is a clinical skill. The filing of patient records is an administrative
skill that medical assistants would be expected to complete.
3. A system where patients pay an added fee in exchange for more personalized care and better access to their
providers for medical services is referred to as which type of service?
a. PCMH
b. ACO
c. Boutique
d. Managed care
ANS: c
Analysis:
a. Incorrect. PCMH is a patient-centered medical home. This is a model of care where doctors, hospitals,
and healthcare providers work to provide high-quality care to their Medicare patients. Managed care
refers to care plans where the providers follow rules to keep care costs down. A boutique system is
where patients pay an added fee in exchange for more personalized care and better access to their
providers for medical services.
b. Incorrect. ACO is an accountable care organization. This is a model of care where doctors, hospitals,
and healthcare providers work to provide high-quality care to their Medicare patients. Managed care
refers to care plans where the providers follow rules to keep care costs down. A boutique system is
where patients pay an added fee in exchange for more personalized care and better access to their
providers for medical services.
c. Correct. A boutique system is where patients pay an added fee in exchange for more personalized
care and better access to their providers for medical services. Managed care refers to care plans
where the providers follow rules to keep care costs down.
d. Incorrect. Managed care refers to care plans where the providers follow rules to keep care costs down.
A boutique system is where patients pay an added fee in exchange for more personalized care and
better access to their providers for medical services.
4. Employment opportunities for medical assistants are expected to grow by what percentage through 2033?
a. 15
b. 19
c. 24
d. 29
ANS: a
Analysis:
a. Correct. Employment opportunities for medical assistants are expected to grow by 15 percent
through 2033.
b. Incorrect. Employment opportunities for medical assistants are expected to grow by 15 percent
through 2033.
c. Incorrect. Employment opportunities for medical assistants are expected to grow by 15 percent
through 2033.
© 2026 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 2
accessible website, in whole or in part.
,Solution and Answer Guide: Blesi, Medical Assisting, 10e, 2026, 9798214113586; Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
d. Incorrect. Employment opportunities for medical assistants are expected to grow by 15 percent
through 2033.
5. Which of the following organizations provides the RMA credential?
a. AAMA
b. AMT
c. AAPC
d. NHA
ANS: b
Analysis:
a. Incorrect. The AAMA provides the CMA (AAMA) credential. The AMT provides the RMA credential.
b. Correct. The AMT provides the RMA credential.
c. Incorrect. The AAPC provides certification to professional coders. The AMT provides the RMA
credential.
d. Incorrect. The NHA is an association for those working in healthcare. The AMT provides the RMA
credential.
6. Which of the following defines the role of the patient advocate or navigator?
a. Drives the patient to appointments
b. Assists the patient or acts on behalf of the patient
c. Acts on behalf of the provider
d. Keeps the patient’s medical records
ANS: b
Analysis:
a. Incorrect. Driving the patient to their appointments is outside the role of the patient advocate or
navigator. The patient advocate or navigator assists the patient or acts on behalf of the patient.
b. Correct. The patient advocate or navigator assists the patient or acts on behalf of the patient.
c. Incorrect. The patient advocate or navigator does not act on behalf of the provider. The patient
advocate or navigator assists the patient or acts on behalf of the patient.
d. Incorrect. While keeping a copy of the patient’s medical records may be part of the role of the
advocate or navigator, their main role is to assist the patient or act on behalf of the patient.
© 2026 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 3
accessible website, in whole or in part.
, Solution and Answer Guide: Blesi, Medical Assisting, 10e, 2026, 9798214113586; Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
7. Which of the following describes the role of an ACO?
a. Provides health care with an emphasis on prevention
b. A group of physicians, hospitals, and other health care providers, like the PCMH model, who together
coordinate high-quality care for their Medicare patients
c. A system of health care that integrates the delivery and payment of health care for covered persons
(patients, or subscribers) by contracting with selected providers for comprehensive health care services
at a reduced cost
d. Care centers that take care of patients with acute illness or injury and those with minor emergencies
ANS: b
Analysis:
a. Incorrect. Many health care organizations provide care with an emphasis on prevention. An
Accountable Care Organization (ACO) is a group of physicians, hospitals, and other health care
providers, similar to the PCMH model. Together, these models coordinate to provide high-quality care
to their Medicare patients.
b. Correct. An Accountable Care Organization (ACO) is a group of physicians, hospitals, and other
health care providers, similar to the PCMH model. Together, these models coordinate to provide high-
quality care to their Medicare patients.
c. Incorrect. A system where providers contract to reduce costs is an HMO. An Accountable Care
Organization (ACO) is a group of physicians, hospitals, and other health care providers, similar to the
PCMH model. Together, these models coordinate to provide high-quality care to their Medicare
patients.
d. Incorrect. Care centers that take care of minor emergencies are acute care clinics. An Accountable
Care Organization (ACO) is a group of physicians, hospitals, and other health care providers, similar
to the PCMH model. Together, these models coordinate to provide high-quality care to their Medicare
patients.
8. What is the name of the physician specialist who looks after patients admitted to the hospital?
a. Physician partner
b. Hospitalist
c. Physiatrist
d. Hospital physician
ANS: b
Analysis:
a. Incorrect. A physician partner refers to physicians who work together as partners in a clinic setting. A
hospitalist is a physician specialist who looks after patients admitted to the hospital.
b. Correct. A hospitalist is a physician specialist who looks after patients admitted to the hospital.
c. Incorrect. A physiatrist is a physician who specializes in physical medicine and rehabilitation. A
hospitalist is a physician specialist who looks after patients admitted to the hospital.
d. Incorrect. A hospital physician refers to a physician who sees patients in the hospital. This is not the
same as a hospitalist who looks after patients once admitted to the hospital.
9. Which health care professional administers radiopharmaceuticals to patients and then scans the body with a
special camera to observe how the pharmaceuticals concentrate in specific organs?
a. Radiological technician
b. Radiologist
c. Ultrasound technician
d. Nuclear medicine technologist
ANS: d
© 2026 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 4
accessible website, in whole or in part.
Solution and Answer Guide
BLESI, MEDICAL ASSISTING, 10E, 2026, 9798214113586;
CHAPTER 01: THE MEDICAL ASSISTANT , HEALTH CARE TEAM, AND MEDICAL ENVIRONMENT
TABLE OF CONTENTS
Content Type.................................................................................................................1
Review Questions (from End of Chapter questions).................................................................................1
CONTENT TYPE
REVIEW QUESTIONS (FROM END OF CHAPTER QUESTIONS)
1. Entry-level clinical duties for a medical assistant include:
a. accounts receivable and payable.
b. applying sutures.
c. administering medications intravenously.
d. performance of patient screenings.
ANS: d
Analysis:
a. Incorrect. Accounts receivable and payable are entry-level administrative duties for a medical
assistant. Performance of patient screenings is an entry-level clinical duty for a medical assistant.
b. Incorrect. Applying sutures is a clinical duty that is not within the medical assistant’s scope of
practice. Performance of patient screenings is an entry-level clinical duty for a medical assistant.
c. Incorrect. Administering medications intravenously is a clinical duty that is not within the medical
assistant’s scope of practice. Performance of patient screenings is an entry-level clinical duty for a
medical assistant.
d. Correct. Performance of patient screenings is an entry-level clinical duty for a medical assistant.
2. Which of the following entry-level administrative duties would you be expected to complete as a medical
assistant?
a. Filing patient records
b. Phlebotomy
c. Administering medications
d. Wrapping instruments
ANS: a
© 2026 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 1
accessible website, in whole or in part.
,Solution and Answer Guide: Blesi, Medical Assisting, 10e, 2026, 9798214113586; Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
Analysis:
a. Correct. The filing of patient records is an administrative skill that medical assistants would be
expected to complete.
b. Incorrect. Phlebotomy is a clinical skill. The filing of patient records is an administrative skill that
medical assistants would be expected to complete.
c. Incorrect. Administering medications is a clinical skill. The filing of patient records is an
administrative skill that medical assistants would be expected to complete.
d. Incorrect. Wrapping instruments is a clinical skill. The filing of patient records is an administrative
skill that medical assistants would be expected to complete.
3. A system where patients pay an added fee in exchange for more personalized care and better access to their
providers for medical services is referred to as which type of service?
a. PCMH
b. ACO
c. Boutique
d. Managed care
ANS: c
Analysis:
a. Incorrect. PCMH is a patient-centered medical home. This is a model of care where doctors, hospitals,
and healthcare providers work to provide high-quality care to their Medicare patients. Managed care
refers to care plans where the providers follow rules to keep care costs down. A boutique system is
where patients pay an added fee in exchange for more personalized care and better access to their
providers for medical services.
b. Incorrect. ACO is an accountable care organization. This is a model of care where doctors, hospitals,
and healthcare providers work to provide high-quality care to their Medicare patients. Managed care
refers to care plans where the providers follow rules to keep care costs down. A boutique system is
where patients pay an added fee in exchange for more personalized care and better access to their
providers for medical services.
c. Correct. A boutique system is where patients pay an added fee in exchange for more personalized
care and better access to their providers for medical services. Managed care refers to care plans
where the providers follow rules to keep care costs down.
d. Incorrect. Managed care refers to care plans where the providers follow rules to keep care costs down.
A boutique system is where patients pay an added fee in exchange for more personalized care and
better access to their providers for medical services.
4. Employment opportunities for medical assistants are expected to grow by what percentage through 2033?
a. 15
b. 19
c. 24
d. 29
ANS: a
Analysis:
a. Correct. Employment opportunities for medical assistants are expected to grow by 15 percent
through 2033.
b. Incorrect. Employment opportunities for medical assistants are expected to grow by 15 percent
through 2033.
c. Incorrect. Employment opportunities for medical assistants are expected to grow by 15 percent
through 2033.
© 2026 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 2
accessible website, in whole or in part.
,Solution and Answer Guide: Blesi, Medical Assisting, 10e, 2026, 9798214113586; Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
d. Incorrect. Employment opportunities for medical assistants are expected to grow by 15 percent
through 2033.
5. Which of the following organizations provides the RMA credential?
a. AAMA
b. AMT
c. AAPC
d. NHA
ANS: b
Analysis:
a. Incorrect. The AAMA provides the CMA (AAMA) credential. The AMT provides the RMA credential.
b. Correct. The AMT provides the RMA credential.
c. Incorrect. The AAPC provides certification to professional coders. The AMT provides the RMA
credential.
d. Incorrect. The NHA is an association for those working in healthcare. The AMT provides the RMA
credential.
6. Which of the following defines the role of the patient advocate or navigator?
a. Drives the patient to appointments
b. Assists the patient or acts on behalf of the patient
c. Acts on behalf of the provider
d. Keeps the patient’s medical records
ANS: b
Analysis:
a. Incorrect. Driving the patient to their appointments is outside the role of the patient advocate or
navigator. The patient advocate or navigator assists the patient or acts on behalf of the patient.
b. Correct. The patient advocate or navigator assists the patient or acts on behalf of the patient.
c. Incorrect. The patient advocate or navigator does not act on behalf of the provider. The patient
advocate or navigator assists the patient or acts on behalf of the patient.
d. Incorrect. While keeping a copy of the patient’s medical records may be part of the role of the
advocate or navigator, their main role is to assist the patient or act on behalf of the patient.
© 2026 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 3
accessible website, in whole or in part.
, Solution and Answer Guide: Blesi, Medical Assisting, 10e, 2026, 9798214113586; Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
7. Which of the following describes the role of an ACO?
a. Provides health care with an emphasis on prevention
b. A group of physicians, hospitals, and other health care providers, like the PCMH model, who together
coordinate high-quality care for their Medicare patients
c. A system of health care that integrates the delivery and payment of health care for covered persons
(patients, or subscribers) by contracting with selected providers for comprehensive health care services
at a reduced cost
d. Care centers that take care of patients with acute illness or injury and those with minor emergencies
ANS: b
Analysis:
a. Incorrect. Many health care organizations provide care with an emphasis on prevention. An
Accountable Care Organization (ACO) is a group of physicians, hospitals, and other health care
providers, similar to the PCMH model. Together, these models coordinate to provide high-quality care
to their Medicare patients.
b. Correct. An Accountable Care Organization (ACO) is a group of physicians, hospitals, and other
health care providers, similar to the PCMH model. Together, these models coordinate to provide high-
quality care to their Medicare patients.
c. Incorrect. A system where providers contract to reduce costs is an HMO. An Accountable Care
Organization (ACO) is a group of physicians, hospitals, and other health care providers, similar to the
PCMH model. Together, these models coordinate to provide high-quality care to their Medicare
patients.
d. Incorrect. Care centers that take care of minor emergencies are acute care clinics. An Accountable
Care Organization (ACO) is a group of physicians, hospitals, and other health care providers, similar
to the PCMH model. Together, these models coordinate to provide high-quality care to their Medicare
patients.
8. What is the name of the physician specialist who looks after patients admitted to the hospital?
a. Physician partner
b. Hospitalist
c. Physiatrist
d. Hospital physician
ANS: b
Analysis:
a. Incorrect. A physician partner refers to physicians who work together as partners in a clinic setting. A
hospitalist is a physician specialist who looks after patients admitted to the hospital.
b. Correct. A hospitalist is a physician specialist who looks after patients admitted to the hospital.
c. Incorrect. A physiatrist is a physician who specializes in physical medicine and rehabilitation. A
hospitalist is a physician specialist who looks after patients admitted to the hospital.
d. Incorrect. A hospital physician refers to a physician who sees patients in the hospital. This is not the
same as a hospitalist who looks after patients once admitted to the hospital.
9. Which health care professional administers radiopharmaceuticals to patients and then scans the body with a
special camera to observe how the pharmaceuticals concentrate in specific organs?
a. Radiological technician
b. Radiologist
c. Ultrasound technician
d. Nuclear medicine technologist
ANS: d
© 2026 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 4
accessible website, in whole or in part.
