NR 326 Quiz 2 – UPDATED Questions with 100% Verified Answers
NR 326
NR 326 Quiz 2
Study Questions and Answers
Q1 Assertive communication
A communication that takes a listener's feelings and rights into account honest, direct, appropriate and respectful
Q2 Nonassertive behavior
A Passive, self depreciating Please and be liked by others Anxious, hurt, resentful
Q3 Assertive behavior
A Honest, direct, respectful To communicate effectively Confident, proud, successful Self respect, satisfying
relationships Using I statement
Q4 Aggressive behavior
A Violates others, dishonest Goal: to dominate others Feelings: self-righteous, controlling Compensation: powerful
and superior
Q5 When using assertive behavior you want to use what type of statements ?
A " I " statements " I cannot do that for you right now "
Q6 Passive- aggressive behavior
A Uses passive resistance, critical Goals: dominate through retaliation Feelings: anger, resentment, manipulated
Compensation: self righteous
Q7 Characteristics of assertive behavior
A Intermittent eye contact conveys message that one is interested in what is being said Body posture sitting and
leaning slightly towards person Distance/ physical contact appropriate distance is culturally determined invasion of
person space may be interpreted by some as aggressive Gestures may also be culturally related can add meaning
to the spoken word Facial expression various expressions convey different messages Voice conveys a message by
its loudness, softness, amount and placement of emphasis and evidence of emotional tone Fluency being able to
discuss subjects with ease and with obvious knowledge conveys assertiveness and self confidence Timing most
effective when they are spontaneous and immediate Listening means giving other your full attention Thoughts one's
attitude about appropriateness of assertive behavior influences ones response Content many times what is being
said is not as important as how it's said Persistence an assertive person persists his/her pursuits
NR 326 Quiz 2 1
, Q8 Techniques that promote assertive behavior
A ■ stand up for ones basic human rights ■■■ assuming responsibility for own statements ■■ responding as a broke
record ■ agreeing assertively ■■ inquiring assertively ■■■ shifting from content to process ■■ clouding or fogging
■■ defusing ■ delaying assertively ■ responding assertively with irony ■■■ using "I" statements
Q9 Thought-stoping technique
A Individual practices interrupting negative thought process with the word "stop" and shifting his/her thoughts to ones
that are considered pleasant and desirable
Q10 Anger
A An emotional state that varies in intensity from mild irritation to intense fury and rage it is accompanied by
physiological and biological changes such as increases in HR, BP, and levels of energy hormones, adrenaline and
noradrenaline ■■ normal human emotion ■■ becomes a problem with not expressed or is expressed aggressively
Q11 Warren outlines fundamental points about anger as
A ✤ anger is not a primary emotion : it's learned ■✤ anger is physiological arousal ✤ anger and aggression are
significantly different ■✤■ the expression of anger is learned ✤ the expression of anger can come under personal
control
Q12 Aggression
A One way individuals express anger behavior that is intended to threaten or injure the victims security or self esteem
can cause damage with words, fists, weapons, but is virtually always designed to punish
Q13 Predisposing factors to anger and aggression
A Modeling role models in or outside the home, through television Operant conditioning occurs when specific behavior
is positively or negatively reinforced Neurophysical disorders brain disorder that causes problems Biochemical
factors hormones Socioeconomic factors poverty have higher risk and exposure to violence Environmental factors
warm environments, overcrowding, noise
Q14 Three best predictors of violent behavior
A 1. Alcohol intake 2. History of childhood abuse 3. History of violent acts with criminal activity
Q15 The nursing process for anger and aggression
A Assessment aware of risk factors and symptoms best intervention is prevention assessing risk factors
Q16 Anger can be identified by a cluster of characteristics that include:
NR 326 Quiz 2 2
NR 326
NR 326 Quiz 2
Study Questions and Answers
Q1 Assertive communication
A communication that takes a listener's feelings and rights into account honest, direct, appropriate and respectful
Q2 Nonassertive behavior
A Passive, self depreciating Please and be liked by others Anxious, hurt, resentful
Q3 Assertive behavior
A Honest, direct, respectful To communicate effectively Confident, proud, successful Self respect, satisfying
relationships Using I statement
Q4 Aggressive behavior
A Violates others, dishonest Goal: to dominate others Feelings: self-righteous, controlling Compensation: powerful
and superior
Q5 When using assertive behavior you want to use what type of statements ?
A " I " statements " I cannot do that for you right now "
Q6 Passive- aggressive behavior
A Uses passive resistance, critical Goals: dominate through retaliation Feelings: anger, resentment, manipulated
Compensation: self righteous
Q7 Characteristics of assertive behavior
A Intermittent eye contact conveys message that one is interested in what is being said Body posture sitting and
leaning slightly towards person Distance/ physical contact appropriate distance is culturally determined invasion of
person space may be interpreted by some as aggressive Gestures may also be culturally related can add meaning
to the spoken word Facial expression various expressions convey different messages Voice conveys a message by
its loudness, softness, amount and placement of emphasis and evidence of emotional tone Fluency being able to
discuss subjects with ease and with obvious knowledge conveys assertiveness and self confidence Timing most
effective when they are spontaneous and immediate Listening means giving other your full attention Thoughts one's
attitude about appropriateness of assertive behavior influences ones response Content many times what is being
said is not as important as how it's said Persistence an assertive person persists his/her pursuits
NR 326 Quiz 2 1
, Q8 Techniques that promote assertive behavior
A ■ stand up for ones basic human rights ■■■ assuming responsibility for own statements ■■ responding as a broke
record ■ agreeing assertively ■■ inquiring assertively ■■■ shifting from content to process ■■ clouding or fogging
■■ defusing ■ delaying assertively ■ responding assertively with irony ■■■ using "I" statements
Q9 Thought-stoping technique
A Individual practices interrupting negative thought process with the word "stop" and shifting his/her thoughts to ones
that are considered pleasant and desirable
Q10 Anger
A An emotional state that varies in intensity from mild irritation to intense fury and rage it is accompanied by
physiological and biological changes such as increases in HR, BP, and levels of energy hormones, adrenaline and
noradrenaline ■■ normal human emotion ■■ becomes a problem with not expressed or is expressed aggressively
Q11 Warren outlines fundamental points about anger as
A ✤ anger is not a primary emotion : it's learned ■✤ anger is physiological arousal ✤ anger and aggression are
significantly different ■✤■ the expression of anger is learned ✤ the expression of anger can come under personal
control
Q12 Aggression
A One way individuals express anger behavior that is intended to threaten or injure the victims security or self esteem
can cause damage with words, fists, weapons, but is virtually always designed to punish
Q13 Predisposing factors to anger and aggression
A Modeling role models in or outside the home, through television Operant conditioning occurs when specific behavior
is positively or negatively reinforced Neurophysical disorders brain disorder that causes problems Biochemical
factors hormones Socioeconomic factors poverty have higher risk and exposure to violence Environmental factors
warm environments, overcrowding, noise
Q14 Three best predictors of violent behavior
A 1. Alcohol intake 2. History of childhood abuse 3. History of violent acts with criminal activity
Q15 The nursing process for anger and aggression
A Assessment aware of risk factors and symptoms best intervention is prevention assessing risk factors
Q16 Anger can be identified by a cluster of characteristics that include:
NR 326 Quiz 2 2
