COMM 229 CONCORDIA HR MANAGEMENT MIDTERM 1
STUDY GUIDE 2026/2027
human resources management - Ans✅✅✅ An integrated set of systems, practices, and polices in an
organization that focuses on the effective deployment and development of employees
HRM systems - Ans✅✅✅ Systems, practices and polices do not stand alone, they impact one another
Why study HRM? - Ans✅✅✅ Will help you understand your work, responsibilities and rights in an
organization, and show you how your contributions make the organization successful
Managers - Ans✅✅✅ - The key link between the employees and organization
- must have knowledge of HRM
- responsible for making organization successful
- managers are people managers
HR professionals - Ans✅✅✅ - responsible for coordinating programs and polices that have people
related issues
- they help equip the manager with best people practices
- help managers develop HRM systems, practices and polices
Current topics impacting HRM - Ans✅✅✅ 1) globalization
2) changes in firms and businesses
, 3) technology and quality
4) sustainability
5) human capital and talent management
6) demographics
Globalization - Ans✅✅✅ Impacts HRM
Moving local or regional business to a global marketplace
Changes in firms and businesses sectors - Ans✅✅✅ Impacts HRM
Focused on maximizing employee utilization
Changes cause firms to : Downsizing, outsourcing, independent contractors
Technology and quality - Ans✅✅✅ Impacts HRM
Technology allows organizations to focus on quality, reduce costs and enhance customer service
Quality is measured - Ans✅✅✅ Six sigma, lean, benchmarking
Six sigma - Ans✅✅✅ Process used to translate customer needs into a set f optimal tasks preformed
in concert with one another
Lean - Ans✅✅✅ Organizational system of improvements that maximize customer value and minimize
waste
Bench marking - Ans✅✅✅ Finding the best practices in other organizations that an be brought into a
company to enhance performance
STUDY GUIDE 2026/2027
human resources management - Ans✅✅✅ An integrated set of systems, practices, and polices in an
organization that focuses on the effective deployment and development of employees
HRM systems - Ans✅✅✅ Systems, practices and polices do not stand alone, they impact one another
Why study HRM? - Ans✅✅✅ Will help you understand your work, responsibilities and rights in an
organization, and show you how your contributions make the organization successful
Managers - Ans✅✅✅ - The key link between the employees and organization
- must have knowledge of HRM
- responsible for making organization successful
- managers are people managers
HR professionals - Ans✅✅✅ - responsible for coordinating programs and polices that have people
related issues
- they help equip the manager with best people practices
- help managers develop HRM systems, practices and polices
Current topics impacting HRM - Ans✅✅✅ 1) globalization
2) changes in firms and businesses
, 3) technology and quality
4) sustainability
5) human capital and talent management
6) demographics
Globalization - Ans✅✅✅ Impacts HRM
Moving local or regional business to a global marketplace
Changes in firms and businesses sectors - Ans✅✅✅ Impacts HRM
Focused on maximizing employee utilization
Changes cause firms to : Downsizing, outsourcing, independent contractors
Technology and quality - Ans✅✅✅ Impacts HRM
Technology allows organizations to focus on quality, reduce costs and enhance customer service
Quality is measured - Ans✅✅✅ Six sigma, lean, benchmarking
Six sigma - Ans✅✅✅ Process used to translate customer needs into a set f optimal tasks preformed
in concert with one another
Lean - Ans✅✅✅ Organizational system of improvements that maximize customer value and minimize
waste
Bench marking - Ans✅✅✅ Finding the best practices in other organizations that an be brought into a
company to enhance performance
