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  • Hogeschool Zuyd (HZ)
  • Kennistoets blok 2.1
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Samenvatting Verbaal Onderzoek | Kennistoets Blok 2.1 | Hogeschool Zuyd | 2026/27

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2026/2027 Written for academic year
Institution
Hogeschool Zuyd (HZ)
Course
Kennistoets blok 2.1
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Dit studiemateriaal behandelt Hoofdstuk 7 over verbaal onderzoek voor de Kennistoets blok 2.1 Facility Management aan Hogeschool Zuyd. De aandacht gaat naar (semi)gestructureerde interviews, diepte-interviews, projectief onderzoek, laddering, ZMET, think-aloud en contextual inquiry. Het document helpt studenten de verschillende interviewtechnieken en onderzoeksmethoden te begrijpen en toe te passen, essentieel voor het succesvol afronden van deze kennistoets.

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, Inhoud
Hoofdstuk 7: Verbaal onderzoek............................................................................. 3
7.1 (Diepte)-interviews en (semi) gestructureerde interviews............................3
7.1.1 Uitleg....................................................................................................... 3
7.1.2 Wanneer te gebruiken?........................................................................... 3
7.1.3 Kritische blik............................................................................................ 5
7.1.4 Analysemethoden................................................................................... 5
7.2 Focusgroepen/groepsdiscussies....................................................................7
7.2.1 Uitleg....................................................................................................... 7
7.2.2 Wanneer te gebruiken?........................................................................... 7
7.2.3 Kritische blik............................................................................................ 8
Hoofdstuk 8: Observatieonderzoek........................................................................9
Inleiding............................................................................................................... 9
8.1 Mystery guest................................................................................................ 9
8.1.1 Uitleg....................................................................................................... 9
8.1.2 Waneer te gebruiken?............................................................................. 9
8.1.3 Kritische blik.......................................................................................... 10
8.1.4 Analyse methoden................................................................................ 10
Connected book
image
Iris van Hest Marktonderzoekdesign
Publisher: Unknown ISBN: 9789024434947 Edition: 1

Document information

Study
Facility Management
Summarized whole book?
No
Which chapters are summarized?
Hoofdstuk 7 t/m 8
Uploaded on
October 12, 2026
Number of pages
10
Written in
2026/2027
Type
Summary
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Samenvatting blok 2.1 Service management I Zuyd hogeschool I Bloktoets
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Browse related subjects

Subjects

  • verbaal onderzoek
  • diepte interviews
  • projectief onderzoek
  • laddering
  • zmet
  • marktonderzoek
  • semi gestructureerde interviews
  • facility management
  • hogeschool zuyd
  • kennistoets blok 21

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