QUICKBOOKS ONLINE CERTIFICATION TEST STUDY
FREQUENTLY TESTED ACTUAL EXAM QUESTIONS WITH
CORRECT ANSWERS
Question 1.
Can you delete or make inactive something on a list if it has a balance (e.g. Customer, Vendor, or
Stock Product, or Account)?
ANSWER
Yes, QuickBooks will automatically create a transaction to make the balance zero.
Question 2.
While setting up a QuickBooks Online account, you accidentally entered the wrong company
address. How would you fix this error?
ANSWER
Change it in Account and Settings window, which you can access by clicking the Gear icon
and select Account and Settings.
Question 3.
If you use QuickBooks Online Plus, how do you charge a customer for expenses you incurred on a
project?
ANSWER
When entering the expense, enter the customer name and select the Billable checkbox.
Question 4.
Your boss asks you to remove an account from the Chart of Accounts (you don't use it anymore).
How would you do this?
ANSWER
You can't delete an Account from QuickBooks.
Question 5.
Which transaction does not affect the customer's balance?
, ANSWER
Estimate
Question 6.
Which transaction CANNOT be made recurring?
ANSWER
Deposit
Question 7.
What do you use Terms for in QuickBooks?
ANSWER
To determine when a customer's invoice is due.
Question 8.
Select the statement that's NOT true about using the QuickBooks app on a mobile device.
ANSWER
You can do everything (all QuickBooks functionality) on the app that can do in your regular
QuickBooks (using a browser).
Question 9.
Your Accountant is upset that changes are being made to last year's numbers. How can you stop this
from happening?
ANSWER
In the Advanced section of the company settings, set a Closing Date.
Question 10.
Which of the following statements is TRUE regarding products and services?
ANSWER
, When you purchase or sell a product, the value of the purchase or sale flows to the account
(and therefore the financial statement) you selected when you set up the product or service.
Question 11.
Which is NOT a good reason to enter a General Journal Entry?
ANSWER
To avoid using the built-in forms (e.g. checks and invoices)
Question 12.
Put the 2 steps for entering a vendor credit and using it when you pay the bill in the correct order.
ANSWER
1. Click the Global Create Button, Plus sign, and select Vendor Credit.
2. Click the Global Create Butto, Plus sign and select Pay Bills.
Question 13.
When should you use the Items Details area (bottom of the screenshot below) on a bill, check or
expense?
ANSWER
To track sales tax When you want to send someone a bill for items When you purchase stock
Question 14.
The Accounts Payable Aging report can help you stay on top of your business because it lists which
of the following?
ANSWER
You can view what you owe and when it's due.
Question 15.
What information does QuickBooks NOT ask/need when you create a new QuickBooks Online
account for a company?
ANSWER
FREQUENTLY TESTED ACTUAL EXAM QUESTIONS WITH
CORRECT ANSWERS
Question 1.
Can you delete or make inactive something on a list if it has a balance (e.g. Customer, Vendor, or
Stock Product, or Account)?
ANSWER
Yes, QuickBooks will automatically create a transaction to make the balance zero.
Question 2.
While setting up a QuickBooks Online account, you accidentally entered the wrong company
address. How would you fix this error?
ANSWER
Change it in Account and Settings window, which you can access by clicking the Gear icon
and select Account and Settings.
Question 3.
If you use QuickBooks Online Plus, how do you charge a customer for expenses you incurred on a
project?
ANSWER
When entering the expense, enter the customer name and select the Billable checkbox.
Question 4.
Your boss asks you to remove an account from the Chart of Accounts (you don't use it anymore).
How would you do this?
ANSWER
You can't delete an Account from QuickBooks.
Question 5.
Which transaction does not affect the customer's balance?
, ANSWER
Estimate
Question 6.
Which transaction CANNOT be made recurring?
ANSWER
Deposit
Question 7.
What do you use Terms for in QuickBooks?
ANSWER
To determine when a customer's invoice is due.
Question 8.
Select the statement that's NOT true about using the QuickBooks app on a mobile device.
ANSWER
You can do everything (all QuickBooks functionality) on the app that can do in your regular
QuickBooks (using a browser).
Question 9.
Your Accountant is upset that changes are being made to last year's numbers. How can you stop this
from happening?
ANSWER
In the Advanced section of the company settings, set a Closing Date.
Question 10.
Which of the following statements is TRUE regarding products and services?
ANSWER
, When you purchase or sell a product, the value of the purchase or sale flows to the account
(and therefore the financial statement) you selected when you set up the product or service.
Question 11.
Which is NOT a good reason to enter a General Journal Entry?
ANSWER
To avoid using the built-in forms (e.g. checks and invoices)
Question 12.
Put the 2 steps for entering a vendor credit and using it when you pay the bill in the correct order.
ANSWER
1. Click the Global Create Button, Plus sign, and select Vendor Credit.
2. Click the Global Create Butto, Plus sign and select Pay Bills.
Question 13.
When should you use the Items Details area (bottom of the screenshot below) on a bill, check or
expense?
ANSWER
To track sales tax When you want to send someone a bill for items When you purchase stock
Question 14.
The Accounts Payable Aging report can help you stay on top of your business because it lists which
of the following?
ANSWER
You can view what you owe and when it's due.
Question 15.
What information does QuickBooks NOT ask/need when you create a new QuickBooks Online
account for a company?
ANSWER
