Wgu Change Management And
Innovation - C208 Assessment V2. Exam
Questions And Answers 100% Pass
Which stage in Kurt Lewin's change model involves changes being institutionalized
in the corporate culture? - ANSWER-Refreezing
Which of the following does not characterize the management style known as
empowerment? - ANSWER-Reliance on hierarchy
What is the first step in John Kotter's eight-step process for transformational
change? - ANSWER-Establish a sense of urgency
Which of the following is not an explanation for why people resist change at
work? - ANSWER-Management has explained and demonstrated the need for
change.
Why does John Kotter advocate creating "short-term wins" in his eight-step
process for change? - ANSWER-They help to create a feeling of progress as well as
an opportunity to reward employees
The development of the Internet is an example of - ANSWER-radical innovation
, Which stage in Kurt Lewin's change model involves people employing new skills
and attitudes and being rewarded by the organization for doing so? - ANSWER-
Refreezing
Which of the following is not one of the four stages of change in the Black and
Gregersen model? - ANSWER-Do the new right thing, and do it fairly well at first
Sustaining organizational change through continued focus occurs during which
step in the ADKAR model? - ANSWER-Reinforcement
A manager who is comfortable with risk will be more likely to lead which sort of
change effort? - ANSWER-Revolutionary
The third step of the Cisco Change Roadmap (CCR) is - ANSWER-Manage
Lower and middle-level managers are generally not tasked with leading which of
the following kinds of change? - ANSWER-Invention of new organizational
missions or economic models
Which of the following statements about change efforts is not true? - ANSWER-
Managers who expect resistance to change rarely become defensive
Willingness to support and participate in change effort comes during which step in
the ADKAR model? - ANSWER-Desire
Innovation - C208 Assessment V2. Exam
Questions And Answers 100% Pass
Which stage in Kurt Lewin's change model involves changes being institutionalized
in the corporate culture? - ANSWER-Refreezing
Which of the following does not characterize the management style known as
empowerment? - ANSWER-Reliance on hierarchy
What is the first step in John Kotter's eight-step process for transformational
change? - ANSWER-Establish a sense of urgency
Which of the following is not an explanation for why people resist change at
work? - ANSWER-Management has explained and demonstrated the need for
change.
Why does John Kotter advocate creating "short-term wins" in his eight-step
process for change? - ANSWER-They help to create a feeling of progress as well as
an opportunity to reward employees
The development of the Internet is an example of - ANSWER-radical innovation
, Which stage in Kurt Lewin's change model involves people employing new skills
and attitudes and being rewarded by the organization for doing so? - ANSWER-
Refreezing
Which of the following is not one of the four stages of change in the Black and
Gregersen model? - ANSWER-Do the new right thing, and do it fairly well at first
Sustaining organizational change through continued focus occurs during which
step in the ADKAR model? - ANSWER-Reinforcement
A manager who is comfortable with risk will be more likely to lead which sort of
change effort? - ANSWER-Revolutionary
The third step of the Cisco Change Roadmap (CCR) is - ANSWER-Manage
Lower and middle-level managers are generally not tasked with leading which of
the following kinds of change? - ANSWER-Invention of new organizational
missions or economic models
Which of the following statements about change efforts is not true? - ANSWER-
Managers who expect resistance to change rarely become defensive
Willingness to support and participate in change effort comes during which step in
the ADKAR model? - ANSWER-Desire
