EXAM 916 CUSTODIAL MAINTENANCE
PRACTICE QUESTIONS AND DETAILED
SOLUTIONS
◉ What should you do immediately after purchasing the Postal
Maintenance Exam and Study Guide?
Answer: Print the information requested on the data collection
sheet.
◉ What is the recommended action if the ebook takes time to load?
Answer: Wait up to 2 minutes for it to load, even if the system
indicates it's not loading.
◉ What should you print immediately after receiving the guide?
Answer: Pages 955Pp1, 2, and 3.
◉ How long do you have to print the important pages after receiving
the guide?
Answer: 24 hours.
◉ What should you do before your assessment appointment?
Answer: Take care of personal needs and arrive 15 minutes early.
,◉ What type of ID is required to take the assessment?
Answer: One piece of state or U.S. Federal Government issued photo
ID.
◉ What personal items are prohibited in the testing room?
Answer: All electronic devices such as cell phones, pagers, and palm
PDAs.
◉ What should you do if you forget your password?
Answer: Click the 'Forget your Password?' link and follow the
instructions.
◉ What is the minimum passing score for the examination?
Answer: A minimum score of 70, excluding Veterans' Preference
points.
◉ What happens if you are more than 15 minutes late for your
assessment appointment?
Answer: You will not be permitted to test.
◉ How can you reschedule or cancel your appointment?
,Answer: Via the Assessment website no later than 24 hours before
your appointment.
◉ What should you do if you need special testing arrangements due
to a disability?
Answer: Make your request when scheduling your exam through the
Assessment website.
◉ What is included in the assessment information package?
Answer: Preparing for the Examination, What to Expect in the Exam
Room, FAQs, and Sample Test Questions.
◉ What should you do if you finish a part of the test before the time
runs out?
Answer: You will have an opportunity to review your answers for
that part.
◉ What is the purpose of the online exit survey after the exam?
Answer: To provide feedback regarding your testing experience.
◉ What should you not do with unnecessary personal items at the
assessment appointment?
Answer: Do not bring them as storage may not be available.
, ◉ What is the expected time frame to receive assessment results?
Answer: A Notice of Result will be available after checking out from
the testing center.
◉ What should you do if you fail to attend your scheduled
appointment?
Answer: You will not be allowed to reschedule and will receive an
incomplete test result.
◉ What is the significance of the '955 Info' PDF file?
Answer: It provides information about what to expect on test day
and sample questions.
◉ What is the recommended preparation for the examination?
Answer: Read all information in the package and come physically
and mentally prepared.
◉ What is the role of the examiner during the test?
Answer: To assist with logging in and provide disposable ear plugs.
◉ What happens if you need to cancel or reschedule within 24 hours
of your appointment?
Answer: You must email USPS and cannot do it through the website.
PRACTICE QUESTIONS AND DETAILED
SOLUTIONS
◉ What should you do immediately after purchasing the Postal
Maintenance Exam and Study Guide?
Answer: Print the information requested on the data collection
sheet.
◉ What is the recommended action if the ebook takes time to load?
Answer: Wait up to 2 minutes for it to load, even if the system
indicates it's not loading.
◉ What should you print immediately after receiving the guide?
Answer: Pages 955Pp1, 2, and 3.
◉ How long do you have to print the important pages after receiving
the guide?
Answer: 24 hours.
◉ What should you do before your assessment appointment?
Answer: Take care of personal needs and arrive 15 minutes early.
,◉ What type of ID is required to take the assessment?
Answer: One piece of state or U.S. Federal Government issued photo
ID.
◉ What personal items are prohibited in the testing room?
Answer: All electronic devices such as cell phones, pagers, and palm
PDAs.
◉ What should you do if you forget your password?
Answer: Click the 'Forget your Password?' link and follow the
instructions.
◉ What is the minimum passing score for the examination?
Answer: A minimum score of 70, excluding Veterans' Preference
points.
◉ What happens if you are more than 15 minutes late for your
assessment appointment?
Answer: You will not be permitted to test.
◉ How can you reschedule or cancel your appointment?
,Answer: Via the Assessment website no later than 24 hours before
your appointment.
◉ What should you do if you need special testing arrangements due
to a disability?
Answer: Make your request when scheduling your exam through the
Assessment website.
◉ What is included in the assessment information package?
Answer: Preparing for the Examination, What to Expect in the Exam
Room, FAQs, and Sample Test Questions.
◉ What should you do if you finish a part of the test before the time
runs out?
Answer: You will have an opportunity to review your answers for
that part.
◉ What is the purpose of the online exit survey after the exam?
Answer: To provide feedback regarding your testing experience.
◉ What should you not do with unnecessary personal items at the
assessment appointment?
Answer: Do not bring them as storage may not be available.
, ◉ What is the expected time frame to receive assessment results?
Answer: A Notice of Result will be available after checking out from
the testing center.
◉ What should you do if you fail to attend your scheduled
appointment?
Answer: You will not be allowed to reschedule and will receive an
incomplete test result.
◉ What is the significance of the '955 Info' PDF file?
Answer: It provides information about what to expect on test day
and sample questions.
◉ What is the recommended preparation for the examination?
Answer: Read all information in the package and come physically
and mentally prepared.
◉ What is the role of the examiner during the test?
Answer: To assist with logging in and provide disposable ear plugs.
◉ What happens if you need to cancel or reschedule within 24 hours
of your appointment?
Answer: You must email USPS and cannot do it through the website.
