Devoted 2026/2027 Certification Questions
With Correct Answers A+ Graded
On may 10, Devoted Sales Agent, Jackie, gets a call from Mr, Seinfeld stating he is permanently
moving from Cuyahoga county, Ohio to a beach condo in Palm Beach county, Florida on June 1,
He wants to know if and when he should change his Devoted Health plan. What should Jackie
tell him? - correct answerBecause Mr. Seinfeld is leaving his current plan's service area and
moving to a new one, Jackie can instruct him that he must switch from the Devoted plan in
Cuyahoga county to the Devoted plan in Palm Beach, and that he can do so one month prior to
his move and up to two months following the move.Additionally he can do so by calling Devoted
Health so make the plan change and if Jackie is also licensed/appointed in FL they will remain as
his agent of record (AOR).
Which of the following is a main component of our model of care? - correct answerAll of these
Mr. Finn, an agent with Devoted Health, is giving a sales presentation and wants to provide
some food for his guests. What can Mr. Finn provide? - correct answerLight refreshments or
snacks.
During the AEP, on October 30, Marissa enrolls in the Devoted Health HMO Medicare Advantage
plan for an effective date of 1/1/2024. On November 15, Marissa meets with Janice of ABC
Insurance Agency and enrolls in a stand-alone prescription drug plan (PDP) also for an effective
date of 1/1/2024. If Marissa does not make any further changes to her Medicare enrollment
choices, on January 1, 2024 which plan will she be on? - correct answerMedicare A&B and the
standalone PDP plan she chose.
Devoted Health HMO members... - correct answerMust choose an in-network primary case
physician at the time of enrollment.
Devoted Health's value proposition is to.. - correct answerAll of these are a part of Devoted
Health's value proposition.
With Correct Answers A+ Graded
On may 10, Devoted Sales Agent, Jackie, gets a call from Mr, Seinfeld stating he is permanently
moving from Cuyahoga county, Ohio to a beach condo in Palm Beach county, Florida on June 1,
He wants to know if and when he should change his Devoted Health plan. What should Jackie
tell him? - correct answerBecause Mr. Seinfeld is leaving his current plan's service area and
moving to a new one, Jackie can instruct him that he must switch from the Devoted plan in
Cuyahoga county to the Devoted plan in Palm Beach, and that he can do so one month prior to
his move and up to two months following the move.Additionally he can do so by calling Devoted
Health so make the plan change and if Jackie is also licensed/appointed in FL they will remain as
his agent of record (AOR).
Which of the following is a main component of our model of care? - correct answerAll of these
Mr. Finn, an agent with Devoted Health, is giving a sales presentation and wants to provide
some food for his guests. What can Mr. Finn provide? - correct answerLight refreshments or
snacks.
During the AEP, on October 30, Marissa enrolls in the Devoted Health HMO Medicare Advantage
plan for an effective date of 1/1/2024. On November 15, Marissa meets with Janice of ABC
Insurance Agency and enrolls in a stand-alone prescription drug plan (PDP) also for an effective
date of 1/1/2024. If Marissa does not make any further changes to her Medicare enrollment
choices, on January 1, 2024 which plan will she be on? - correct answerMedicare A&B and the
standalone PDP plan she chose.
Devoted Health HMO members... - correct answerMust choose an in-network primary case
physician at the time of enrollment.
Devoted Health's value proposition is to.. - correct answerAll of these are a part of Devoted
Health's value proposition.
