IBC201 FULL EXAM QUESTIONS WITH
ANSWERS 100% VERIFIED
Identify the statement which accurately depicts difference between French
and Danish managers in their approach to the decision-making process.
A. French managers do not spend as much time analyzing alternatives to
optimize production
B. Danes do not emphasize control in operations
C. French managers are less emotionally responsive and tend to take a
straightforward approach
D. Danes present each opportunity with a sense of creativity and logic -
ANSWER B
The decision-making process called ringisei is generally used by the
A. Germans
B. Chinese
C. Japanese
D. Italians - ANSWER C
In Japan, what should be done is called _____, while what one really feels,
which may be quite different is _____.
,A. Tatemae; honne
B. Honne; ringisei
C. Honne; tatemae
D. Ringisei; tatemae - ANSWER A
Kaizen is a Japanese term that means:
A. Employee empowerment
B. Continuous improvement
C. Quality comes first
D. Teamwork - ANSWER B
ISO 9000 refers to the International Standards Organization (ISO)
certification to ensure:
A. Quality products and services
B. On-time delivery
C. Safety standards
D. Compliance with worldwide workplace equality standards - ANSWER A
Areas that are examined by the ISO 9000 certification team include all of
the following except:
A. Design (product or service specifications)
B. Process control (instruction for manufacturing or service functions)
C. Purchasing service (e.g., instructions for conducting after-sales service)
D. Environmental management standards - ANSWER D
,This certification is becoming a necessary prerequisite to doing business in
the EU and also is increasingly used as a screening criterion for bidding on
contracts or getting business in the United States and other parts of the
world.
A. ISO 10006
B. ISO 9000
C. ISO 14000
D. ISO 19011 - ANSWER B
The following are common problems that MNCs face in attempting to
control their overseas operations except:
A. The objectives of the foreign operation and the corporate objectives are
similar
B. The objectives of joint-venture partners and corporate management
conflict
C. Amount of experience and competence in planning are widely diverse
among foreign CEOs
D. Basic philosophic conflicts exist about objectives and policies of foreign
operations, largely because of cultural differences between home and host-
country managers - ANSWER A
Two common ways of looking at how MNCs control operations are:
A. Determining whether the organization uses accounting or strategic
controls and by choosing whether the enterprise uses simple or complex
controls
B. By looking at the ways in which the organization uses hierarchical and
bureaucratic controls and by looking at the ways in which the organization
uses external or internal controls
, C. Choosing whether the enterprise uses simple or complex controls and
by determining whether the organization uses financial or strategic controls
D. Determining whether the enterprise chooses to use internal or external
control and by looking at the ways in which the organization uses direct and
indirect controls - ANSWER D
Controls that involve face-to-face or personal meetings to monitor
operations are
A. Direct
B. Indirect
C. Parallel
D. Circular - ANSWER A
The external control process differs from the internal control in that the
external control:
A. Encourages harmony, responsiveness and sensibility
B. Focuses on self, function, one's own group and one's own organization
C. Proves to be uncomfortable when the environment seems out of control
or changeable
D. Has a dominating attitude bordering on aggressiveness toward the
environment - ANSWER A
The internal control process differs from the external control in that the
internal control:
A. Encourages harmony, responsiveness and sensibility
B. Focuses on the self, function, one's own group and one's own
organization
ANSWERS 100% VERIFIED
Identify the statement which accurately depicts difference between French
and Danish managers in their approach to the decision-making process.
A. French managers do not spend as much time analyzing alternatives to
optimize production
B. Danes do not emphasize control in operations
C. French managers are less emotionally responsive and tend to take a
straightforward approach
D. Danes present each opportunity with a sense of creativity and logic -
ANSWER B
The decision-making process called ringisei is generally used by the
A. Germans
B. Chinese
C. Japanese
D. Italians - ANSWER C
In Japan, what should be done is called _____, while what one really feels,
which may be quite different is _____.
,A. Tatemae; honne
B. Honne; ringisei
C. Honne; tatemae
D. Ringisei; tatemae - ANSWER A
Kaizen is a Japanese term that means:
A. Employee empowerment
B. Continuous improvement
C. Quality comes first
D. Teamwork - ANSWER B
ISO 9000 refers to the International Standards Organization (ISO)
certification to ensure:
A. Quality products and services
B. On-time delivery
C. Safety standards
D. Compliance with worldwide workplace equality standards - ANSWER A
Areas that are examined by the ISO 9000 certification team include all of
the following except:
A. Design (product or service specifications)
B. Process control (instruction for manufacturing or service functions)
C. Purchasing service (e.g., instructions for conducting after-sales service)
D. Environmental management standards - ANSWER D
,This certification is becoming a necessary prerequisite to doing business in
the EU and also is increasingly used as a screening criterion for bidding on
contracts or getting business in the United States and other parts of the
world.
A. ISO 10006
B. ISO 9000
C. ISO 14000
D. ISO 19011 - ANSWER B
The following are common problems that MNCs face in attempting to
control their overseas operations except:
A. The objectives of the foreign operation and the corporate objectives are
similar
B. The objectives of joint-venture partners and corporate management
conflict
C. Amount of experience and competence in planning are widely diverse
among foreign CEOs
D. Basic philosophic conflicts exist about objectives and policies of foreign
operations, largely because of cultural differences between home and host-
country managers - ANSWER A
Two common ways of looking at how MNCs control operations are:
A. Determining whether the organization uses accounting or strategic
controls and by choosing whether the enterprise uses simple or complex
controls
B. By looking at the ways in which the organization uses hierarchical and
bureaucratic controls and by looking at the ways in which the organization
uses external or internal controls
, C. Choosing whether the enterprise uses simple or complex controls and
by determining whether the organization uses financial or strategic controls
D. Determining whether the enterprise chooses to use internal or external
control and by looking at the ways in which the organization uses direct and
indirect controls - ANSWER D
Controls that involve face-to-face or personal meetings to monitor
operations are
A. Direct
B. Indirect
C. Parallel
D. Circular - ANSWER A
The external control process differs from the internal control in that the
external control:
A. Encourages harmony, responsiveness and sensibility
B. Focuses on self, function, one's own group and one's own organization
C. Proves to be uncomfortable when the environment seems out of control
or changeable
D. Has a dominating attitude bordering on aggressiveness toward the
environment - ANSWER A
The internal control process differs from the external control in that the
internal control:
A. Encourages harmony, responsiveness and sensibility
B. Focuses on the self, function, one's own group and one's own
organization
