WALMART ASSESSMENT CORRECT FINALS
ANSWERS AND QUESTIONS SET A+
✔✔The overall sales for your store are very strong. You are exceeding your
overall goals. However, there are a couple of departments where there
are some performance issues.
What would you be most and least likely to do? - ✔✔Most- Do some investigating, Talk
to a few members of the
poor-performing departments and try to figure out exactly
why they are not meeting goals
Least- Try to motivate the poor-performing departments. Show
them how the other departments are performing. Tell
them you are confident that they can perform at similar
levels
✔✔One of your associates continues to show up late for work. You have
mentioned this to him before, and he says it will get better. Conversations
are becoming tense and awkward.
What would you be mast and least likely to do? - ✔✔Most -Have an honest
conversation with the associate, Toll him
you appreciate his work, but he needs to start showing
up on time as it impacts the entire team.
Least -Tell him his behavior needs to change immediately or
there will be consequences.
✔✔I am viewed as very spontaneous - ✔✔
✔✔I prefer a job where I can coach and develop others - ✔✔
✔✔The harder I work the more I succeed - ✔✔
, ✔✔I enjoy figuring out what motivates others - ✔✔
✔✔I am motivated by extremely challenging goals - ✔✔
✔✔I can handle whatever comes my way - ✔✔
✔✔My strength is in driving execution - ✔✔
✔✔I have never disliked anyoen - ✔✔
✔✔I like to advise and guide others - ✔✔
✔✔Rewards are usually well earned - ✔✔
✔✔I have a natural talent for influencing people - ✔✔
✔✔I enjoy being responsible for developing others - ✔✔
✔✔I excel at motivating others - ✔✔
✔✔I would rather drive results than set strategy - ✔✔
✔✔ A customer/member tries to use a coupon that is only good for full-
priced items to purchase an item that is on sale. She becomes confused
when you explain that she can't use the coupon.
What would you be most and least likely to do? - ✔✔Most: Apologize for the confusion
and explain that the coupon only applies to full-priced items.
Least:Find your supervisor and ask it he can approve the discount.
✔✔Your shift's productivity is slow because one person is not pulling his
share. The rest of the team is getting upset.
What would you be most and least likely to do? - ✔✔Most: Tell the struggling team
member to work faster because
he is holding the team back
Least: Recognize that everyone has a bad day once in a while
Focus on your own work, not someone else's.
✔✔A customer/member asks you about a new mobile phone that is out of
stock. You expect to have the phone back in a few days, but the
customer/member wants it sooner.
What would you be most and least likely to do? - ✔✔Most: Let her know you have a
similar, less expensive phone in
ANSWERS AND QUESTIONS SET A+
✔✔The overall sales for your store are very strong. You are exceeding your
overall goals. However, there are a couple of departments where there
are some performance issues.
What would you be most and least likely to do? - ✔✔Most- Do some investigating, Talk
to a few members of the
poor-performing departments and try to figure out exactly
why they are not meeting goals
Least- Try to motivate the poor-performing departments. Show
them how the other departments are performing. Tell
them you are confident that they can perform at similar
levels
✔✔One of your associates continues to show up late for work. You have
mentioned this to him before, and he says it will get better. Conversations
are becoming tense and awkward.
What would you be mast and least likely to do? - ✔✔Most -Have an honest
conversation with the associate, Toll him
you appreciate his work, but he needs to start showing
up on time as it impacts the entire team.
Least -Tell him his behavior needs to change immediately or
there will be consequences.
✔✔I am viewed as very spontaneous - ✔✔
✔✔I prefer a job where I can coach and develop others - ✔✔
✔✔The harder I work the more I succeed - ✔✔
, ✔✔I enjoy figuring out what motivates others - ✔✔
✔✔I am motivated by extremely challenging goals - ✔✔
✔✔I can handle whatever comes my way - ✔✔
✔✔My strength is in driving execution - ✔✔
✔✔I have never disliked anyoen - ✔✔
✔✔I like to advise and guide others - ✔✔
✔✔Rewards are usually well earned - ✔✔
✔✔I have a natural talent for influencing people - ✔✔
✔✔I enjoy being responsible for developing others - ✔✔
✔✔I excel at motivating others - ✔✔
✔✔I would rather drive results than set strategy - ✔✔
✔✔ A customer/member tries to use a coupon that is only good for full-
priced items to purchase an item that is on sale. She becomes confused
when you explain that she can't use the coupon.
What would you be most and least likely to do? - ✔✔Most: Apologize for the confusion
and explain that the coupon only applies to full-priced items.
Least:Find your supervisor and ask it he can approve the discount.
✔✔Your shift's productivity is slow because one person is not pulling his
share. The rest of the team is getting upset.
What would you be most and least likely to do? - ✔✔Most: Tell the struggling team
member to work faster because
he is holding the team back
Least: Recognize that everyone has a bad day once in a while
Focus on your own work, not someone else's.
✔✔A customer/member asks you about a new mobile phone that is out of
stock. You expect to have the phone back in a few days, but the
customer/member wants it sooner.
What would you be most and least likely to do? - ✔✔Most: Let her know you have a
similar, less expensive phone in
