MGT 747 EXAM 2 VERIFIED STUDY GUIDE
organizational culture - Answers - shared values and beliefs that enable members to
understand their roles and the norms of the organization
Family Culture - Answers - a culture that is characterized by a strong emphasis on
hierarchy and orientation to the person
Eiffel Tower Culture - Answers - a culture that is characterized by strong emphasis on
hierarchy and orientation to the task
guided missile culture - Answers - a culture that is characterized by strong emphasis on
equality in the workplace and orientation to the task
Incubator culture - Answers - a culture that is characterized by strong emphasis on
equality and orientation to the person
homogenous group - Answers - a group in which members have similar backgrounds
and generally perceive, interpret, and evaluate events in similar ways
token groups - Answers - a group in which all members but ONE have the same
background, such as a group of Japanese retailers and a british attorney
Bicultural group - Answers - a group in which two or more members represent each of
two distinct cultures, such as four Mexicans and four taiwanese who have formed a
team to investigate the possibly of investing in a venture.
Multicultural group - Answers - a group in which there are individuals form three or more
different ethnic backgrounds, such as three American, Three German, Three
Uruguayan, and three Chinese managers who are looking into mining in South Africa
Groupthink - Answers - social conformity and pressures on individual members of a
group to conform and reach consensus
Communication - Answers - the process of transferring meaning from sender to receiver
Context - Answers - information that surrounds a communication and helps convey the
message
Downward communication - Answers - the transmission of information from manager to
subordinate
upward communication - Answers - the transmission of meaning from subordinate to
superior
, Perception - Answers - a person's views of reality
nonverbal communication - Answers - the transfer of meaning through means such as
body language and the use of physical space
Kinesics - Answers - the study of communication through body movement and facial
expression
oculesics - Answers - the area of communication that deals with conveying messages
through the use of eye contact and gaze
haptics - Answers - communicating through the use of bodily contact
proxemics - Answers - the study of the way people use physical space to convey
messages
intimate distance - Answers - distance between people that is used fro very confidential
communications
~18"
Personal Distance - Answers - in communicating, the physical distance used for talking
with family and close friends
~18" to 4'
Social distance - Answers - in communicating, the distance used to handle most
business transactions
~ 4' to 8'
Public Distance - Answers - in communicating, the distance used when calling across
the room and giving a talk to a group
~8' to 10'
Chronemics - Answers - the way in which time is used in a culture
Monochronic time schedule - Answers - a time schedule in which things are done in a
linear fashion
Polychronic time schedule - Answers - a time schedule ins which people tend to do
several things at the same time and place higher value on personal involvement than on
getting things done on time.
Chromatics - Answers - the use of color to communicate messages
Negotiation - Answers - bargaining with one or more parties for the purpose of arriving
at a solution acceptable to all
organizational culture - Answers - shared values and beliefs that enable members to
understand their roles and the norms of the organization
Family Culture - Answers - a culture that is characterized by a strong emphasis on
hierarchy and orientation to the person
Eiffel Tower Culture - Answers - a culture that is characterized by strong emphasis on
hierarchy and orientation to the task
guided missile culture - Answers - a culture that is characterized by strong emphasis on
equality in the workplace and orientation to the task
Incubator culture - Answers - a culture that is characterized by strong emphasis on
equality and orientation to the person
homogenous group - Answers - a group in which members have similar backgrounds
and generally perceive, interpret, and evaluate events in similar ways
token groups - Answers - a group in which all members but ONE have the same
background, such as a group of Japanese retailers and a british attorney
Bicultural group - Answers - a group in which two or more members represent each of
two distinct cultures, such as four Mexicans and four taiwanese who have formed a
team to investigate the possibly of investing in a venture.
Multicultural group - Answers - a group in which there are individuals form three or more
different ethnic backgrounds, such as three American, Three German, Three
Uruguayan, and three Chinese managers who are looking into mining in South Africa
Groupthink - Answers - social conformity and pressures on individual members of a
group to conform and reach consensus
Communication - Answers - the process of transferring meaning from sender to receiver
Context - Answers - information that surrounds a communication and helps convey the
message
Downward communication - Answers - the transmission of information from manager to
subordinate
upward communication - Answers - the transmission of meaning from subordinate to
superior
, Perception - Answers - a person's views of reality
nonverbal communication - Answers - the transfer of meaning through means such as
body language and the use of physical space
Kinesics - Answers - the study of communication through body movement and facial
expression
oculesics - Answers - the area of communication that deals with conveying messages
through the use of eye contact and gaze
haptics - Answers - communicating through the use of bodily contact
proxemics - Answers - the study of the way people use physical space to convey
messages
intimate distance - Answers - distance between people that is used fro very confidential
communications
~18"
Personal Distance - Answers - in communicating, the physical distance used for talking
with family and close friends
~18" to 4'
Social distance - Answers - in communicating, the distance used to handle most
business transactions
~ 4' to 8'
Public Distance - Answers - in communicating, the distance used when calling across
the room and giving a talk to a group
~8' to 10'
Chronemics - Answers - the way in which time is used in a culture
Monochronic time schedule - Answers - a time schedule in which things are done in a
linear fashion
Polychronic time schedule - Answers - a time schedule ins which people tend to do
several things at the same time and place higher value on personal involvement than on
getting things done on time.
Chromatics - Answers - the use of color to communicate messages
Negotiation - Answers - bargaining with one or more parties for the purpose of arriving
at a solution acceptable to all
