HOME IMPROVEMENT CONTRACTOR
EXAM SCRIPT WITH VERIFIED QUESTIONS
AND ANSWERS
●● License Application Process
Answer: You must submit an application to DCA for a new or renewed
license; a separate home-improvement contractor license is required for
each place of business.
●● Plain English Contracts
Answer: Contracts must be in plain English unless another language was
used in any oral sales presentation, in which case the contract needs to
be in that language as well as English.
●● DCA
Answer: Department of Consumer Affairs.
●● Salespersons Notification Requirement
Answer: Salespersons must submit written confirmation of their
employment to DCA within 48 hours of appointment.
●● DOB
Answer: Department of Buildings.
,●● Sidewalk Work Permit
Answer: A permit required from DOT to perform sidewalk work.
●● Home Improvement Trust Fund
Answer: A fund that contractors can contribute to or secure a bond with,
required every two years.
●● DOT
Answer: Department of Transportation.
●● Sales Tax Handling
Answer: Contractors must collect sales tax for repairs from the
consumer and pay it.
●● Contract Amendment for Additional Work
Answer: The contractor should provide a written amendment to the
contract, which must be signed by both the consumer and the contractor.
●● Unlicensed Business Closure
Answer: The DCA will padlock, close down, and confiscate tools and
trucks used in connection with unlicensed home-improvement work.
, ●● Home Improvement Contract Requirements
Answer: Every home improvement contract must be in writing, signed
by everyone involved, and a complete legible copy must be given to the
consumer at the time of signing.
●● Licensed Electrician Requirement
Answer: A licensed electrician must be used to install anything related to
light, heat, and power, regardless of voltage.
●● Written Estimate Requirement
Answer: Contractors must furnish a written estimate if requested by the
consumer, which may include a fee disclosed beforehand.
●● Consumer Right to Cancel
Answer: Contractors or salespersons must inform the consumer of their
right to cancel a home improvement contract within three business days
from the contract date.
●● Notice of Cancellation Requirement
Answer: A separate notice of cancellation must be provided to the
consumer at the time they sign the contract.
●● Subcontractor Licensing
EXAM SCRIPT WITH VERIFIED QUESTIONS
AND ANSWERS
●● License Application Process
Answer: You must submit an application to DCA for a new or renewed
license; a separate home-improvement contractor license is required for
each place of business.
●● Plain English Contracts
Answer: Contracts must be in plain English unless another language was
used in any oral sales presentation, in which case the contract needs to
be in that language as well as English.
●● DCA
Answer: Department of Consumer Affairs.
●● Salespersons Notification Requirement
Answer: Salespersons must submit written confirmation of their
employment to DCA within 48 hours of appointment.
●● DOB
Answer: Department of Buildings.
,●● Sidewalk Work Permit
Answer: A permit required from DOT to perform sidewalk work.
●● Home Improvement Trust Fund
Answer: A fund that contractors can contribute to or secure a bond with,
required every two years.
●● DOT
Answer: Department of Transportation.
●● Sales Tax Handling
Answer: Contractors must collect sales tax for repairs from the
consumer and pay it.
●● Contract Amendment for Additional Work
Answer: The contractor should provide a written amendment to the
contract, which must be signed by both the consumer and the contractor.
●● Unlicensed Business Closure
Answer: The DCA will padlock, close down, and confiscate tools and
trucks used in connection with unlicensed home-improvement work.
, ●● Home Improvement Contract Requirements
Answer: Every home improvement contract must be in writing, signed
by everyone involved, and a complete legible copy must be given to the
consumer at the time of signing.
●● Licensed Electrician Requirement
Answer: A licensed electrician must be used to install anything related to
light, heat, and power, regardless of voltage.
●● Written Estimate Requirement
Answer: Contractors must furnish a written estimate if requested by the
consumer, which may include a fee disclosed beforehand.
●● Consumer Right to Cancel
Answer: Contractors or salespersons must inform the consumer of their
right to cancel a home improvement contract within three business days
from the contract date.
●● Notice of Cancellation Requirement
Answer: A separate notice of cancellation must be provided to the
consumer at the time they sign the contract.
●● Subcontractor Licensing
