DECA Marketing MC Practice Exam
Questions With Complete Answers
Which of the following is a way that local zoning laws affect businesses:
A. Prohibit price discrimination
B. Restrict placement of billboards
C. Limit creation of monopolies
D. Require labels on products - ANSWER B. Restrict placement of billboards
Which of the following is an example of a voluntary debtor-creditor relationship:
A. Requiring specific information
B. Receiving a monetary gift
C. Obtaining a loan from a bank
D. Owing punitive damages - ANSWER C. Obtaining a loan from a bank
Every channel of distribution begins with the __________ and ends with the user or
consumer.
A. intermediary
B. producer
C. retailer
D. agent - ANSWER B. producer
How does implementing an electronic data interchange (EDI) system benefit
businesses?
A. It allows trading communities to establish linear distribution strategies.
B. It increases the use of artificial intelligence systems.
C. It duplicates the data entry process within the supply chain.
D. It improves the speed and accuracy of information flow. - ANSWER D. It improves
the speed and accuracy of information flow.
Marsha got a great deal on a phone that she bought on the Internet. When she had a
problem with it, she
,contacted the manufacturer and was told that the company would not honor the
warranty because her
phone had been sold by the manufacturer to a company in China. The manufacturer
would not honor the
warranty because Marsha's phone is an example of a product in the
A. distribution channel.
B. product life cycle.
C. product mix.
D. gray market. - ANSWER D. gray market.
Which of the following is a true statement about channel-member relationships in the
supply chain:
A. Members can often reduce conflict by focusing on the common goal of customer
satisfaction.
B. Because the producers are the channel leaders, they usually have more negotiating
power.
C. Technological advancements have made interaction among channel members
unnecessary.
D. To minimize horizontal conflict, most wholesalers in the supply chain charge slotting
fees. - ANSWER A. Members can often reduce conflict by focusing on the common goal
of customer satisfaction.
An important factor in effective verbal communication is
A. reading from a script.
B. developing mannerisms.
C. having a pleasant voice.
D. enunciating rapidly. - ANSWER C. having a pleasant voice.
When Jeremy extended his hand toward Hank as they were introduced, Hank said,
"Hello, Jeremy."
However, he ignored Jeremy's hand and kept his own hands in his pockets. What kind
of nonverbal
message was Hank sending?
A. We have met before.
B. I am glad to meet you.
C. We have a lot in common.
D. I don't want to know you. - ANSWER D. I don't want to know you.
What type of communication style is usually most appropriate to use when evaluating
employees?
A. Formal
B. Casual
C. Routine
D. Instructional - ANSWER A. Formal
Which of the following should you be sure to do when taking notes:
,A. Write in complete sentences.
B. Use correct spelling and grammar.
C. Write as legibly as possible.
D. Try to write down everything the teacher says. - ANSWER C. Write as legibly as
possible.
Identify the type of appeal used in the following persuasive message: "This new book is
written by Dr.
Juliet Browne, who holds a doctorate from the Harvard School of Medicine and is the
Chair of the World
Health Organization."
A. Shock value
B. Reason
C. Emotions
D. Credibility - ANSWER D. Credibility
A characteristic of simple memorandums written by business employees is that they
usually are intended
to be read by a(n)
A. internal audience.
B. board of directors.
C. planning committee.
D. group of suppliers. - ANSWER A. internal audience.
A disadvantage of problem-solving in groups is that it
A. hinders communication.
B. decreases conformity.
C. decreases risk-taking.
D. takes more time. - ANSWER D. takes more time.
Businesses must keep in mind that word-of-mouth promotion can be
A. bought.
B. avoided.
C. negative.
D. inconsequential. - ANSWER C. negative.
When management establishes policies that help employees to deal with customers in
the same way,
under the same circumstances, the main purpose of these policies is the
A. fair treatment of customers.
B. reduction of expenses.
C. satisfaction of customers' wants.
D. smooth operation of the business. - ANSWER A. fair treatment of customers.
Some natural resources are plentiful but are expensive and difficult to
A. obtain.
, B. use.
C. sell.
D. conserve. - ANSWER A. obtain.
When the demand for a product increases, a producer will normally increase the
quantity of product
supplied. In this situation, what will usually happen to the product's price?
A. The price will increase.
B. The price is not affected.
C. The price will decrease.
D. The price will remain constant. - ANSWER A. The price will increase.
The owner of a small retail store has decided to offer designer jeans for the back-to-
school campaign.
Which of the following business activities should be used to inform the potential
customers about the new
items for sale:
A. Production
B. Financial analysis
C. Marketing
D. Strategic management - ANSWER C. Marketing
A car dealership purchases new cars from a Ford factory and then sells them to
consumers. What type of
business model is this?
A. Trader
B. Manufacturer
C. Distributor
D. Importer - ANSWER C. Distributor
How does innovation support a business's long-term survival?
A. By decreasing organizational conflict
B. By making it impossible for employees to predict what's coming next
C. By enabling a business to cut costs
D. By giving a business a competitive edge - ANSWER D. By giving a business a
competitive edge
The owner of Bonnie's Birds and Bugs realizes that she cannot completely protect her
building from the
possibility of fire. What would be the best means of dealing with this risk?
A. Retain the risk
B. Prevent the risk
C. Avoid the risk
D. Transfer the risk - ANSWER D. Transfer the risk
Questions With Complete Answers
Which of the following is a way that local zoning laws affect businesses:
A. Prohibit price discrimination
B. Restrict placement of billboards
C. Limit creation of monopolies
D. Require labels on products - ANSWER B. Restrict placement of billboards
Which of the following is an example of a voluntary debtor-creditor relationship:
A. Requiring specific information
B. Receiving a monetary gift
C. Obtaining a loan from a bank
D. Owing punitive damages - ANSWER C. Obtaining a loan from a bank
Every channel of distribution begins with the __________ and ends with the user or
consumer.
A. intermediary
B. producer
C. retailer
D. agent - ANSWER B. producer
How does implementing an electronic data interchange (EDI) system benefit
businesses?
A. It allows trading communities to establish linear distribution strategies.
B. It increases the use of artificial intelligence systems.
C. It duplicates the data entry process within the supply chain.
D. It improves the speed and accuracy of information flow. - ANSWER D. It improves
the speed and accuracy of information flow.
Marsha got a great deal on a phone that she bought on the Internet. When she had a
problem with it, she
,contacted the manufacturer and was told that the company would not honor the
warranty because her
phone had been sold by the manufacturer to a company in China. The manufacturer
would not honor the
warranty because Marsha's phone is an example of a product in the
A. distribution channel.
B. product life cycle.
C. product mix.
D. gray market. - ANSWER D. gray market.
Which of the following is a true statement about channel-member relationships in the
supply chain:
A. Members can often reduce conflict by focusing on the common goal of customer
satisfaction.
B. Because the producers are the channel leaders, they usually have more negotiating
power.
C. Technological advancements have made interaction among channel members
unnecessary.
D. To minimize horizontal conflict, most wholesalers in the supply chain charge slotting
fees. - ANSWER A. Members can often reduce conflict by focusing on the common goal
of customer satisfaction.
An important factor in effective verbal communication is
A. reading from a script.
B. developing mannerisms.
C. having a pleasant voice.
D. enunciating rapidly. - ANSWER C. having a pleasant voice.
When Jeremy extended his hand toward Hank as they were introduced, Hank said,
"Hello, Jeremy."
However, he ignored Jeremy's hand and kept his own hands in his pockets. What kind
of nonverbal
message was Hank sending?
A. We have met before.
B. I am glad to meet you.
C. We have a lot in common.
D. I don't want to know you. - ANSWER D. I don't want to know you.
What type of communication style is usually most appropriate to use when evaluating
employees?
A. Formal
B. Casual
C. Routine
D. Instructional - ANSWER A. Formal
Which of the following should you be sure to do when taking notes:
,A. Write in complete sentences.
B. Use correct spelling and grammar.
C. Write as legibly as possible.
D. Try to write down everything the teacher says. - ANSWER C. Write as legibly as
possible.
Identify the type of appeal used in the following persuasive message: "This new book is
written by Dr.
Juliet Browne, who holds a doctorate from the Harvard School of Medicine and is the
Chair of the World
Health Organization."
A. Shock value
B. Reason
C. Emotions
D. Credibility - ANSWER D. Credibility
A characteristic of simple memorandums written by business employees is that they
usually are intended
to be read by a(n)
A. internal audience.
B. board of directors.
C. planning committee.
D. group of suppliers. - ANSWER A. internal audience.
A disadvantage of problem-solving in groups is that it
A. hinders communication.
B. decreases conformity.
C. decreases risk-taking.
D. takes more time. - ANSWER D. takes more time.
Businesses must keep in mind that word-of-mouth promotion can be
A. bought.
B. avoided.
C. negative.
D. inconsequential. - ANSWER C. negative.
When management establishes policies that help employees to deal with customers in
the same way,
under the same circumstances, the main purpose of these policies is the
A. fair treatment of customers.
B. reduction of expenses.
C. satisfaction of customers' wants.
D. smooth operation of the business. - ANSWER A. fair treatment of customers.
Some natural resources are plentiful but are expensive and difficult to
A. obtain.
, B. use.
C. sell.
D. conserve. - ANSWER A. obtain.
When the demand for a product increases, a producer will normally increase the
quantity of product
supplied. In this situation, what will usually happen to the product's price?
A. The price will increase.
B. The price is not affected.
C. The price will decrease.
D. The price will remain constant. - ANSWER A. The price will increase.
The owner of a small retail store has decided to offer designer jeans for the back-to-
school campaign.
Which of the following business activities should be used to inform the potential
customers about the new
items for sale:
A. Production
B. Financial analysis
C. Marketing
D. Strategic management - ANSWER C. Marketing
A car dealership purchases new cars from a Ford factory and then sells them to
consumers. What type of
business model is this?
A. Trader
B. Manufacturer
C. Distributor
D. Importer - ANSWER C. Distributor
How does innovation support a business's long-term survival?
A. By decreasing organizational conflict
B. By making it impossible for employees to predict what's coming next
C. By enabling a business to cut costs
D. By giving a business a competitive edge - ANSWER D. By giving a business a
competitive edge
The owner of Bonnie's Birds and Bugs realizes that she cannot completely protect her
building from the
possibility of fire. What would be the best means of dealing with this risk?
A. Retain the risk
B. Prevent the risk
C. Avoid the risk
D. Transfer the risk - ANSWER D. Transfer the risk
