Istm 209 Curtsinger Exam 1 Updated Questions And Correct Answers

ISTM 209 CURTSINGER EXAM 1 UPDATED QUESTIONS
AND CORRECT ANSWERS
Question:
1. With e-commerce and the Internet, which of the following depicts a trend in advertising?
Answer:
E-commerce and Internet ad-vertising have grown, while tra-ditional advertising and com-merce have
remained flat.

Question:
2. What is emerging as a major business area of inno-vation that offers a flexible collection of
computers on the Internet that can perform tasks previously performed on corporate computers?
Answer:
Cloud Computing

Question:
3. Which of the following most accurately describes an information system?
Answer:
A set of components that gather, analyze, store, and utilize infor-mation for making better deci-sions
for a firm

Question:
4. What are the dimensions of information systems?
Answer:
Organizations, people, and in-formation technology

Question:
5. What are the steps of the problem-solving process?
Answer:
Problem identification solution design solution evaluation and choice implementation

Question:
6. Problem identification includes:
Answer:
Agreement that problem exists Definition of problem Causes of problem What can be done given
re-sources of firm

Question:
7. typical organizational problems
Answer:
Outdated business processes Unsupportive culture and atti-tudes Political in-fighting Turbulent
business environ-ment, change Complexity of task Inadequate resources

Question:
8. typical tech problems

, Answer:
Insufficient or aging hardware Outdated software Inadequate database capacity Insufficient
telecommunica-tions capacity Incompatibility of old systems with new technology Rapid
technological change

Question:
9. typical people problems
Answer:
Lack of employee training Difficulties of evaluating perfor-mance Legal and regulatory compli-ance
Work environment, ergonom-ics Poor or indecisive manage-ment Lack of employee support and
participation

Question:
10. solution design
Answer:
Often many possible solutions Consider as many as possible to understand range of solutions

Question:
11. solution evaluation and choice
Answer:
Cost Feasibility given resources and skills Length of time needed to im-plement solution

Question:
12. implementation
Answer:
Building or purchasing solu-tion Testing solution, employee training Change management
Measurement of outcomes Feedback, evaluation of solution

Question:
13. What are the four elements of critical thinking?
Answer:
Maintaining doubt and sus-pending judgment; being aware of different perspectives; testing
alternatives and letting experience guide; and being aware of organizational and personal limitations

Question:
14. _________ is when a company transfers tasks of the firm to other firms that operate in low-wage
coun-tries, possibly reducing job opportunities within the U.S.
Answer:
Offshoring

Question:
15. Which of the following statements about the use of offshore outsourcing is FALSE?
A.
Answer:
Innovative new products, ser-vices, and systems are com-monly outsourced offshore.

Question:
16. data is defined as

, Answer:
recorded facts and figures

Question:
17. If Julie calculates the average number of cookies sold in February, she will be able to obtain
________.
Answer:
information from data

Question:
18. what describes high quality data?
Answer:
It is correct, current, and com-plete.

Question:
19. Julie and Trey discuss the need to document any changes they make to a cookie recipe. If they
change the recipe for red velvet cookies and don't change the list of ingredients they use for the
pro-curement of inputs, this is an example of failure of data to be _____.
Answer:
correct

Question:
20. Which of the following four documents would NOT be a good source of information for Julie?
Answer:
A social media report that shows the total number of "likes" for each cookie

Question:
21. What primary goal does Kroger Company's QueVi-sion system help accomplish?
Answer:
Manage the number of open check-out lanes to adjust to cus-tomer volume

Question:
22. Businesses in America spent approximately ____________ on hardware, software, and
telecom-munications equipment in 2017.
Answer:
$2.8 TRILLION

Question:
23. With new laws requiring the storage of emails and other important documents, information
systems storage now exceeds approximately 4.7 ________.
Answer:
zettabytes

Question:
24. When talking about changes related to informa-tion technology, the text identifies three
interre-lated changes that are responsible for the bulk of innovations. These include the mobile digital
plat-form, the growth of cloud computing, and ________.