WEEK 2 BSN 325-SHERPATH UPDATED QUESTIONS AND
CORRECT ANSWERS
Question:
1. Match the perception of quality to the appropriate person. Technical sense Personal outcome
Cost-effectiveness Appropriate use of health care re-sources
Answer:
Technical sense--Provider Personal outcome--Patient Cost-effectiveness--Care manager Appropriate
use of health care resources--Public health provider
Question:
2. Which level of government pro-vides services for public health and safety?
State Local Federal State and Federal
Answer:
State
Question:
3. Which of the statements are true regarding poverty and quality of care?
Select all that apply.
Poverty is unrelated to quality of life and overall life expectancy.
Quality of care is directly related to the individual's ability to pay.
Poverty can create social distance be-tween patients and providers.
Low-income patients may perceive they are mistreated by providers.
Low-income patients may conceal in-formation or health care problems.
Answer:
Poverty can create social distance between patients and providers. Low-income patients may perceive
they are mis-treated by providers.
Question:
4. Which action by leaders in health care is directly related to increased patient satisfaction?
Establishing supportive rules Providing supportive leadership Managing resources effectively
Monitoring health care quality regu-larly
Answer:
Monitoring health care quality regularly
Question:
5. Match the accrediting body with appropriate function. Accredits hospitals, home care agen-cies,
long-term facilities Accredits managed-care organiza-tions Collects health care plan data to mea-sure
performance and satisfaction Collects data, reports on consumer experience with aspects of health
plans
Answer:
Accredits hospitals, home care agencies, long-term facilities--Joint Commission Accredits
managed-care organizations--National Committee for Quality Assurance Collects health care plan
data to measure perfor-mance and satisfaction--Health Plan Effectiveness Data and Information Set
Collects data, reports on consumer experience with aspects of health plans--Assessment of Health
care Providers and Systemsy
, Question:
6. Match the organizational concept with appropriate definition. The atmosphere of the work
environ-ment Leadership and infrastructure of an organization Supervision, work design, and group
behavior of an organization Norms, values, beliefs, and assump-tions shared by members of
organi-zation
Answer:
The atmosphere of the work environment--Organi-zational climate Leadership and infrastructure of
an organiza-tion--Organizational structure Supervision, work design, and group behavior of an
organization--Organizational processes Norms, values, beliefs, and assumptions shared by members
of organization--Organizational culture
Question:
7. Which statements are accurate regarding children in the United States?
Select all that apply.
1 child in 10 is uninsured.
1 child in 7 lives in poverty.
Children in middle-income families are an at-risk group.
Children can receive coverage through federal insurance pro-grams.
Program funding cuts adversely af-fect children's health outcomes.
Answer:
1 child in 10 is uninsured. Children can receive coverage through federal insur-ance programs.
Program funding cuts adversely affect children's health outcomes.
Question:
8. Which characteristics of the work-ing poor are associated with delay in obtaining health care?
Select all that apply.
They require more extensive treat-ment.
They demonstrate high-risk health behaviors.
They make frequent trips to the emer-gency department.
They include a significant portion of the older adult population.
They are often ineligible for assis-tance but cannot afford to pay for in-surance.
Answer:
They require more extensive treatment. They are often ineligible for assistance but cannot afford to
pay for insurance.
Question:
9. Which economic factors related to rising care costs are accounted for by the health care consumer?
Select all that apply.
Desire for the newest treatment Use of a fee-for-service system Shortage of health care workers
Increased access to information Higher deductibles being required by employers providing health
insur-ance
Answer:
Desire for the newest treatment Increased access to information Higher deductibles being required by
employers providing health insurance
Question:
10. Which populations are dispropor-tionately affected by economic costs and environmental
exposures?
CORRECT ANSWERS
Question:
1. Match the perception of quality to the appropriate person. Technical sense Personal outcome
Cost-effectiveness Appropriate use of health care re-sources
Answer:
Technical sense--Provider Personal outcome--Patient Cost-effectiveness--Care manager Appropriate
use of health care resources--Public health provider
Question:
2. Which level of government pro-vides services for public health and safety?
State Local Federal State and Federal
Answer:
State
Question:
3. Which of the statements are true regarding poverty and quality of care?
Select all that apply.
Poverty is unrelated to quality of life and overall life expectancy.
Quality of care is directly related to the individual's ability to pay.
Poverty can create social distance be-tween patients and providers.
Low-income patients may perceive they are mistreated by providers.
Low-income patients may conceal in-formation or health care problems.
Answer:
Poverty can create social distance between patients and providers. Low-income patients may perceive
they are mis-treated by providers.
Question:
4. Which action by leaders in health care is directly related to increased patient satisfaction?
Establishing supportive rules Providing supportive leadership Managing resources effectively
Monitoring health care quality regu-larly
Answer:
Monitoring health care quality regularly
Question:
5. Match the accrediting body with appropriate function. Accredits hospitals, home care agen-cies,
long-term facilities Accredits managed-care organiza-tions Collects health care plan data to mea-sure
performance and satisfaction Collects data, reports on consumer experience with aspects of health
plans
Answer:
Accredits hospitals, home care agencies, long-term facilities--Joint Commission Accredits
managed-care organizations--National Committee for Quality Assurance Collects health care plan
data to measure perfor-mance and satisfaction--Health Plan Effectiveness Data and Information Set
Collects data, reports on consumer experience with aspects of health plans--Assessment of Health
care Providers and Systemsy
, Question:
6. Match the organizational concept with appropriate definition. The atmosphere of the work
environ-ment Leadership and infrastructure of an organization Supervision, work design, and group
behavior of an organization Norms, values, beliefs, and assump-tions shared by members of
organi-zation
Answer:
The atmosphere of the work environment--Organi-zational climate Leadership and infrastructure of
an organiza-tion--Organizational structure Supervision, work design, and group behavior of an
organization--Organizational processes Norms, values, beliefs, and assumptions shared by members
of organization--Organizational culture
Question:
7. Which statements are accurate regarding children in the United States?
Select all that apply.
1 child in 10 is uninsured.
1 child in 7 lives in poverty.
Children in middle-income families are an at-risk group.
Children can receive coverage through federal insurance pro-grams.
Program funding cuts adversely af-fect children's health outcomes.
Answer:
1 child in 10 is uninsured. Children can receive coverage through federal insur-ance programs.
Program funding cuts adversely affect children's health outcomes.
Question:
8. Which characteristics of the work-ing poor are associated with delay in obtaining health care?
Select all that apply.
They require more extensive treat-ment.
They demonstrate high-risk health behaviors.
They make frequent trips to the emer-gency department.
They include a significant portion of the older adult population.
They are often ineligible for assis-tance but cannot afford to pay for in-surance.
Answer:
They require more extensive treatment. They are often ineligible for assistance but cannot afford to
pay for insurance.
Question:
9. Which economic factors related to rising care costs are accounted for by the health care consumer?
Select all that apply.
Desire for the newest treatment Use of a fee-for-service system Shortage of health care workers
Increased access to information Higher deductibles being required by employers providing health
insur-ance
Answer:
Desire for the newest treatment Increased access to information Higher deductibles being required by
employers providing health insurance
Question:
10. Which populations are dispropor-tionately affected by economic costs and environmental
exposures?
