Zaxby's Manager Certification Practice Test Already Graded A+ Latest Update!!!
Scoop handles placed in containers should be kept away from the food product.
True
False - (answer)True
All of the following are characteristics of spent oil EXCEPT:
Dark
Burnt
Light colored
Metallic - (answer)Light colored
While spot checking your food delivery, you notice the temperature of the chicken tenders/fillets is not
to standard. What is the first thing you need to do immediately?
Report the issue using the Arrowstream QIM
Throw it away
Wash your hands
Notify the distributor - (answer)Report the issue using the Arrowstream QIM
After baggin an online or third-party order and attaching the adhesive ticket to the bag, what should you
do next?
Place the bagged order on the in-store pick-up rack. Prepare the drink(s) upon guest arrival
Place the bagged order on the in-store pick-up rack. Place the drink(s) in the designated bagging area.
Place the bagged order and drink(s) together on the in-store pick-up rack.
,Zaxby's Manager Certification Practice Test Already Graded A+ Latest Update!!!
Place the bagged order and drink(s) together near the pass-thru window or designated bagging area. -
(answer)Place the bagged order and drink(s) together on the in-store pick-up rack.
If oil tests at an unacceptable level, what should you do?
A. Keep for another day
B. Discard and rotate oil from fryers, add new oil to first fryer
C. Discard immediately and add new oil to same fryer
D. Note in log only - (answer)Discard and rotate oil from fryers, add new oil to first fryer.
You are informed after your RER inspection that some of the equipment in your back of house area had
incorrect temperature readings. Which document on file will assist in you in proving evidence of your
daily temperature checks?
A. Oil Log
B. Core Values Checklist
C. Time/Temperature Log
D. All of the above - (answer)Time/Temp Log
Which of the following is NOT the appropriate action to take when the bin management screen indicates
the product hold time has expired?
A. Discard the remaining signature fillets in the hot holding pan
B. Discard the remaining wings in the hot holding cabinet
C. Discard the remaining wings under the heat lamp in hold holding
D. Discard the half pan of oldest Chicken Fingerz in hot holding - (answer)Discard the remaining wings in
the hot holding cabinet.
Which statements are true regarding 360 shift walks? Choose all that apply.
, Zaxby's Manager Certification Practice Test Already Graded A+ Latest Update!!!
A. Confirms the operation is proceeding smoothly
B. Helps identify and reduce obstacles for your team
C. Allows guests to see and visit with a manager
D. Primarily focuses on BOH food production - (answer)Confirms the operation is proceeding smoothly
Helps identify and reduce obstacles for your team
Allows guests to see and visit with a manager
It is best practice that the opening manager and incoming closing manager perform the midday count
together.
A. True
B. False - (answer)True
What types of information should be documented in the Manager's Log? Choose all that apply.
A. Increases or decreases in food production
B. Special events happening in your area
C. Reasons sales were high or low
D. Closing procedures that were not completed properly - (answer)All of the above
For the past 4 weeks, a location's average weekly drive-thru sales is $50,000. What is the location's
speed of service (window time) standard for drive-thru orders?
A. 77 seconds (1:17) per order
B. 65 seconds (1:05) per order
Scoop handles placed in containers should be kept away from the food product.
True
False - (answer)True
All of the following are characteristics of spent oil EXCEPT:
Dark
Burnt
Light colored
Metallic - (answer)Light colored
While spot checking your food delivery, you notice the temperature of the chicken tenders/fillets is not
to standard. What is the first thing you need to do immediately?
Report the issue using the Arrowstream QIM
Throw it away
Wash your hands
Notify the distributor - (answer)Report the issue using the Arrowstream QIM
After baggin an online or third-party order and attaching the adhesive ticket to the bag, what should you
do next?
Place the bagged order on the in-store pick-up rack. Prepare the drink(s) upon guest arrival
Place the bagged order on the in-store pick-up rack. Place the drink(s) in the designated bagging area.
Place the bagged order and drink(s) together on the in-store pick-up rack.
,Zaxby's Manager Certification Practice Test Already Graded A+ Latest Update!!!
Place the bagged order and drink(s) together near the pass-thru window or designated bagging area. -
(answer)Place the bagged order and drink(s) together on the in-store pick-up rack.
If oil tests at an unacceptable level, what should you do?
A. Keep for another day
B. Discard and rotate oil from fryers, add new oil to first fryer
C. Discard immediately and add new oil to same fryer
D. Note in log only - (answer)Discard and rotate oil from fryers, add new oil to first fryer.
You are informed after your RER inspection that some of the equipment in your back of house area had
incorrect temperature readings. Which document on file will assist in you in proving evidence of your
daily temperature checks?
A. Oil Log
B. Core Values Checklist
C. Time/Temperature Log
D. All of the above - (answer)Time/Temp Log
Which of the following is NOT the appropriate action to take when the bin management screen indicates
the product hold time has expired?
A. Discard the remaining signature fillets in the hot holding pan
B. Discard the remaining wings in the hot holding cabinet
C. Discard the remaining wings under the heat lamp in hold holding
D. Discard the half pan of oldest Chicken Fingerz in hot holding - (answer)Discard the remaining wings in
the hot holding cabinet.
Which statements are true regarding 360 shift walks? Choose all that apply.
, Zaxby's Manager Certification Practice Test Already Graded A+ Latest Update!!!
A. Confirms the operation is proceeding smoothly
B. Helps identify and reduce obstacles for your team
C. Allows guests to see and visit with a manager
D. Primarily focuses on BOH food production - (answer)Confirms the operation is proceeding smoothly
Helps identify and reduce obstacles for your team
Allows guests to see and visit with a manager
It is best practice that the opening manager and incoming closing manager perform the midday count
together.
A. True
B. False - (answer)True
What types of information should be documented in the Manager's Log? Choose all that apply.
A. Increases or decreases in food production
B. Special events happening in your area
C. Reasons sales were high or low
D. Closing procedures that were not completed properly - (answer)All of the above
For the past 4 weeks, a location's average weekly drive-thru sales is $50,000. What is the location's
speed of service (window time) standard for drive-thru orders?
A. 77 seconds (1:17) per order
B. 65 seconds (1:05) per order
