, WGU C722 Study Guide
Brief Overview of C722 Course
This course has 3 competency units, the Objective Assessment has 70 long-form
paragraph scenario-based questions with a 150-minute time limit.
Common Reasons People Don’t Pass the Test
1. They are fast test takers and misinterpret the questions (which are designed to
be tricky!) become familiar with keywords and try to slow down.
2. They don’t review practice tests and quizzes.
3. They have experience in this subject and are either overly confident or will
over-analyze the questions.
Brief Overview of C722 Study Guide
This document is based on the Excel spreadsheet in the study course resources. It
serves as a supplement to the course materials. It is highly encouraged students also
review the textbook tests and quizzes, watch the cohort videos, and the C722 Review
for the Objective Assessment by the instructor.
Study Guide Key
Important details
Formulas to Memorize
Part 1 Describe “Project Characteristics” below
Define Projects Including their Purpose
Projects (Temporary Activity; Specified Life Span): An activity or group of activities
to generate a new, unique product, service, or results to support that program. However,
not all projects may be part of a larger program.
Project Examples…
1. An instructor developing a new course.
2. An auto manufacturing developing procedure for servicing a car.
3. A company moving to a new software system that makes checkout easier
Operations (Continuous, Ongoing Activity; Indefinite Life Span)
: are the ongoing, daily activities of an organization that produce revenue and expense.
Operations Examples…
1. An instructor teaching an existing course.
2. Getting a car serviced by a mechanic.
3. A cashier doing normal checkout procedures for a customer.
Product: something created by a project, the end result. It refers to the outcome or
deliverable of the project, which could be a physical object, a system, a process, or a
service.
, WGU C722 Study Guide
Product Examples…
1. The result is the new course itself which can include the new syllabus, lectures,
course materials, online platforms/tools, etc.
2. The new service procedure or manual and may include a set of standardized steps or
guidelines that service technicians follow when maintaining or repairing cars.
3. The new checkout software system that streamlines the checkout process, making it
more efficient. This can include both the software itself and its implementation in the
company's operational systems
Describe the role projects play in achieving strategic business initiatives
● Business Scenario: A situation that requires analysis and decision-making. The
more complete the information, the better a decision can be made about action to
take for the scenario. Represents an important business need, problem, or issue
and provides an opportunity for others to create an appropriate, valuable
solution. A business scenario is a description of a business situation or problem
that describes: past events that are relevant, current key information, and
expected or desired outcomes.
● Business Strategy: consists of the activities, methods, tactics, etc. that will be
employed to meet the business's goals. A plan to achieve long-term goals and
objectives.
● Subject Matter Experts: Individuals with deep knowledge in a specific area. An
SME is a person who is an authority on a particular area or project
● Program: A group of related projects managed in a
coordinated manner.
● Portfolio: A group of related programs that support a
long-term company goal or objective. The projects in a
portfolio may individually address separate initiatives
within the organization but collectively move the
organization toward meeting a long-term goal or objective.
This is a collection of projects and programs managed
together.
● Charter: Summarizes all of the key information about the project and authorizes
the project manager to assemble the team and begin detailed planning. It is a
document that formally authorizes a project and outlines objectives.
● Project Justification/Business Case: is a statement explaining the business
need for the project. A justification for a project, including benefits and costs.
Phases of the Project Life Cycle: Stages a project goes through from start to finish.
The Steps are: Defining (initializing), Planning, Executing, and Closing
1. Defining: Determining the project's sponsor and the project's manager. Creating
a project charter. The charter is a document that, like a contract, is agreed upon
Brief Overview of C722 Course
This course has 3 competency units, the Objective Assessment has 70 long-form
paragraph scenario-based questions with a 150-minute time limit.
Common Reasons People Don’t Pass the Test
1. They are fast test takers and misinterpret the questions (which are designed to
be tricky!) become familiar with keywords and try to slow down.
2. They don’t review practice tests and quizzes.
3. They have experience in this subject and are either overly confident or will
over-analyze the questions.
Brief Overview of C722 Study Guide
This document is based on the Excel spreadsheet in the study course resources. It
serves as a supplement to the course materials. It is highly encouraged students also
review the textbook tests and quizzes, watch the cohort videos, and the C722 Review
for the Objective Assessment by the instructor.
Study Guide Key
Important details
Formulas to Memorize
Part 1 Describe “Project Characteristics” below
Define Projects Including their Purpose
Projects (Temporary Activity; Specified Life Span): An activity or group of activities
to generate a new, unique product, service, or results to support that program. However,
not all projects may be part of a larger program.
Project Examples…
1. An instructor developing a new course.
2. An auto manufacturing developing procedure for servicing a car.
3. A company moving to a new software system that makes checkout easier
Operations (Continuous, Ongoing Activity; Indefinite Life Span)
: are the ongoing, daily activities of an organization that produce revenue and expense.
Operations Examples…
1. An instructor teaching an existing course.
2. Getting a car serviced by a mechanic.
3. A cashier doing normal checkout procedures for a customer.
Product: something created by a project, the end result. It refers to the outcome or
deliverable of the project, which could be a physical object, a system, a process, or a
service.
, WGU C722 Study Guide
Product Examples…
1. The result is the new course itself which can include the new syllabus, lectures,
course materials, online platforms/tools, etc.
2. The new service procedure or manual and may include a set of standardized steps or
guidelines that service technicians follow when maintaining or repairing cars.
3. The new checkout software system that streamlines the checkout process, making it
more efficient. This can include both the software itself and its implementation in the
company's operational systems
Describe the role projects play in achieving strategic business initiatives
● Business Scenario: A situation that requires analysis and decision-making. The
more complete the information, the better a decision can be made about action to
take for the scenario. Represents an important business need, problem, or issue
and provides an opportunity for others to create an appropriate, valuable
solution. A business scenario is a description of a business situation or problem
that describes: past events that are relevant, current key information, and
expected or desired outcomes.
● Business Strategy: consists of the activities, methods, tactics, etc. that will be
employed to meet the business's goals. A plan to achieve long-term goals and
objectives.
● Subject Matter Experts: Individuals with deep knowledge in a specific area. An
SME is a person who is an authority on a particular area or project
● Program: A group of related projects managed in a
coordinated manner.
● Portfolio: A group of related programs that support a
long-term company goal or objective. The projects in a
portfolio may individually address separate initiatives
within the organization but collectively move the
organization toward meeting a long-term goal or objective.
This is a collection of projects and programs managed
together.
● Charter: Summarizes all of the key information about the project and authorizes
the project manager to assemble the team and begin detailed planning. It is a
document that formally authorizes a project and outlines objectives.
● Project Justification/Business Case: is a statement explaining the business
need for the project. A justification for a project, including benefits and costs.
Phases of the Project Life Cycle: Stages a project goes through from start to finish.
The Steps are: Defining (initializing), Planning, Executing, and Closing
1. Defining: Determining the project's sponsor and the project's manager. Creating
a project charter. The charter is a document that, like a contract, is agreed upon
