NUR 2960 PRACTICE EXAM 2 (2026/2027) WITH WELL DETAILED SOLUTIONS
The nurse educator is instructing newly hired registered nurses about patient-centered
care. Which competency categories are included in this content? (Select all that apply.)
A. Attitudes
B. Environments
C. Judgments
D. Knowledge
E. Skills
F. Values
A. Attitudes
D. Knowledge
E. Skills
A hospitalized patient experiences a sharp, stabbing pain while visiting with his spouse.
Both the patient and his wife become very concerned, and the patient's call light is
activated. What referent initiated communication between the patient and the nurse?
A. Interaction between the patient and his wife
B. Concern on the part of the patient's spouse
C. Pain experienced by the patient
D. Activation of the call light
C. Pain experienced by the patient
,Which factors influence whether a message is effectively communicated? (Select all that
apply.)
A. Timing of the conversation
B. Educational level of participants
C. Mode of communication used
D. Physical environment of discussion
A. Timing of the conversation
B. Educational level of participants
C. Mode of communication used
D. Physical environment of discussion
If a patient is grimacing, what assessment statement or question would be most beneficial
to identifying the underlying cause of the nonverbal communication?
A. "Did you lose something?"
B. "You appear to be having pain."
C. "I will turn off the lights and let you rest."
D. "May I get you something to relieve your tension?"
B. "You appear to be having pain."
What action by the nurse would most ensure accurate interpretation of patient
communication?
,A. Providing feedback regarding the conveyed message
B. Writing down the patient's conversational highlights
C. Assuming significant cultural differences exist
D. Verifying the patient's emotional state
A. Providing feedback regarding the conveyed message
If a patient's verbal and nonverbal communications are inconsistent, which form of
communication is most likely to convey the true feelings of the patient?
A. Written notes
B. Facial expressions
C. Implied inferences
D. Spoken words
B. Facial expressions
What strategy would be most effective in communicating with a highly anxious adult
immediately before surgery?
A. Providing specific, concise instructions
B. Detailing likely causes of their anxiety
C. Focusing on postoperative details
D. Using instructional multimedia DVDs
A. Providing specific, concise instructions
, What action should the nurse take if an alert and oriented patient asks the nurse for
personal contact information?
A. Ask the patient why the personal information is needed.
B. Report the interaction to the nursing supervisor immediately.
C. State that it would not be appropriate to share that information.
D. Change the subject, and hope that the patient does not ask again.
C. State that it would not be appropriate to share that information.
What would be the best therapeutic response to a patient who expresses indecision about
recommended chemotherapy treatments?
A. "Can you tell me why you are undecided?"
B. "It's always a good idea to have chemotherapy."
C. "What are you thinking about the treatments at this point?"
D. "You should follow whatever your health care provider recommends."
C. "What are you thinking about the treatments at this point?"
Which statement is most accurate regarding symbolic expression?
A. Skills confidence can be shared most effectively by nurses through wearing distinctive
clothing.
B. Clothing choices by a hospitalized patient rarely reflects his or her economic resources.
C. Make-up use by a patient is unnecessary for any reason during hospitalization.
The nurse educator is instructing newly hired registered nurses about patient-centered
care. Which competency categories are included in this content? (Select all that apply.)
A. Attitudes
B. Environments
C. Judgments
D. Knowledge
E. Skills
F. Values
A. Attitudes
D. Knowledge
E. Skills
A hospitalized patient experiences a sharp, stabbing pain while visiting with his spouse.
Both the patient and his wife become very concerned, and the patient's call light is
activated. What referent initiated communication between the patient and the nurse?
A. Interaction between the patient and his wife
B. Concern on the part of the patient's spouse
C. Pain experienced by the patient
D. Activation of the call light
C. Pain experienced by the patient
,Which factors influence whether a message is effectively communicated? (Select all that
apply.)
A. Timing of the conversation
B. Educational level of participants
C. Mode of communication used
D. Physical environment of discussion
A. Timing of the conversation
B. Educational level of participants
C. Mode of communication used
D. Physical environment of discussion
If a patient is grimacing, what assessment statement or question would be most beneficial
to identifying the underlying cause of the nonverbal communication?
A. "Did you lose something?"
B. "You appear to be having pain."
C. "I will turn off the lights and let you rest."
D. "May I get you something to relieve your tension?"
B. "You appear to be having pain."
What action by the nurse would most ensure accurate interpretation of patient
communication?
,A. Providing feedback regarding the conveyed message
B. Writing down the patient's conversational highlights
C. Assuming significant cultural differences exist
D. Verifying the patient's emotional state
A. Providing feedback regarding the conveyed message
If a patient's verbal and nonverbal communications are inconsistent, which form of
communication is most likely to convey the true feelings of the patient?
A. Written notes
B. Facial expressions
C. Implied inferences
D. Spoken words
B. Facial expressions
What strategy would be most effective in communicating with a highly anxious adult
immediately before surgery?
A. Providing specific, concise instructions
B. Detailing likely causes of their anxiety
C. Focusing on postoperative details
D. Using instructional multimedia DVDs
A. Providing specific, concise instructions
, What action should the nurse take if an alert and oriented patient asks the nurse for
personal contact information?
A. Ask the patient why the personal information is needed.
B. Report the interaction to the nursing supervisor immediately.
C. State that it would not be appropriate to share that information.
D. Change the subject, and hope that the patient does not ask again.
C. State that it would not be appropriate to share that information.
What would be the best therapeutic response to a patient who expresses indecision about
recommended chemotherapy treatments?
A. "Can you tell me why you are undecided?"
B. "It's always a good idea to have chemotherapy."
C. "What are you thinking about the treatments at this point?"
D. "You should follow whatever your health care provider recommends."
C. "What are you thinking about the treatments at this point?"
Which statement is most accurate regarding symbolic expression?
A. Skills confidence can be shared most effectively by nurses through wearing distinctive
clothing.
B. Clothing choices by a hospitalized patient rarely reflects his or her economic resources.
C. Make-up use by a patient is unnecessary for any reason during hospitalization.
