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Chain, 11th Edition (Russell) Ve
TABLE OF CONTENTS 2 2
12Introduction2to2Operations2and2Supply2Chain2Management2
22Quality2Management2
32Statistical2Process2Control2
S32Operational2Decision-Making2Tools:2Acceptance2Sampling
42Product2Design2
52Service2Design2
62Processes2and2Technology2
72Capacity2and2Facilities2Design
S72Operational2Decision-Making2Tools:2Facility2Location2Models2
82Human2Resources2
S82Operational2Decision-Making2Tools:2Work2Measurement2
92Project2Management
102Supply2Chain2Management2Strategy2and2Design2
112Global2Supply2Chain2Procurement2and2Distribution2
S112Operational2Decision-Making2Tools:2Transportation2and2Transshipment2Models2
122Forecasting2
132Inventory2Management2
S132Operational2Decision-Making2Tools:2Simulation2
142Sales2and2Operations2Planning2
S142Operational2Decision-Making2Tools:2Linear2Programming2
152Resource2Planning2Systems2
162Lean2Production2Systems2
172Scheduling2
Operations2Management2Creating2Value2Along2the2Supply2Chain
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6:50:55
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Chain, 11th Edition (Russell) Ve
Operations Management Creating Value Along the Supply Chain 11th EditionRoberta
2 2 2 2 2 2 2 2 2 2 2
S. Russell, Bernard W. Taylor
2 2 2 2
Concept Check Questions for Learning Objectives
2 2 2 2 2
Chapter212–2Introduction2to2Operations2and2Supply2Chain2Management
The2Operations2Function
1. The2operations2function2interacts2with
a. Marketing
b. Suppliers
c. Human2resources
d. Finance
e. All2of2the2above
Difficulty:2Easy2
Answer:2d
2. Operations2is2often2described2as
a. the2creative2core2of2an2organization
b. a2transformation2process
c. the2source2of2firm2profitability
d. all2of2the2above
Difficulty:2Easy2
Answer:2b
The2Evolution2of2Operations2and2Supply2Chain2Management
1. 2 helped2to2enable2the2Industrial2Revolution.
a. Linear2programming
b. Quality2circles
c. Interchangeable2parts
d. The2Internet
Difficulty:2Easy2
Answer:2c
2. The2Principles2of2Scientific2Management2were2proposed2by
a. Adam2Smith
b. Henry2Ford
c. Frederick2Taylor
Operations2Management2Creating2Value2Along2the2Supply2Chain
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Chain, 11th Edition (Russell) Ve
d. Elton2Mayo
Difficulty:2Easy2
Answer:2c
3. Supply2chain2management2emerged2as
a. companies2started2to2outsource2production
b. the2number2of2suppliers2for2each2company2grew
c. globalization2expanded2the2reach2of2suppliers2and2customers
d. all2of2the2above
Difficulty:2Easy2
Answer:2d
4. The2quality2revolution2was2brought2to2us2by
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:2Easy2
Answer:2b
Globalization
1. Globalization2has2grown2rapidly2due2to
a. World2trade2agreements
b. The2Internet
c. Outsourcing
d. All2of2the2above
Difficulty:2Easy2
Answer:2d
2. Which2of2the2following2countries2has2the2highest2hourly2wage2rate?
a. Norway
b. U.S.
c. Germany
d. South2Korea
Difficulty:2Moderate2
Answer:2a
3. Companies2go2global2to
a. take2advantage2of2favorable2costs
Operations2Management2Creating2Value2Along2the2Supply2Chain
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CreatingVerified
Value Along
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the Supply
1 - 17.pdfY!G*EIH(*#Y!(*#Y#*!#!&**#*G
Chain, 11th Edition (Russell) Ve
TABLE OF CONTENTS 2 2
12Introduction2to2Operations2and2Supply2Chain2Management2
22Quality2Management2
32Statistical2Process2Control2
S32Operational2Decision-Making2Tools:2Acceptance2Sampling
42Product2Design2
52Service2Design2
62Processes2and2Technology2
72Capacity2and2Facilities2Design
S72Operational2Decision-Making2Tools:2Facility2Location2Models2
82Human2Resources2
S82Operational2Decision-Making2Tools:2Work2Measurement2
92Project2Management
102Supply2Chain2Management2Strategy2and2Design2
112Global2Supply2Chain2Procurement2and2Distribution2
S112Operational2Decision-Making2Tools:2Transportation2and2Transshipment2Models2
122Forecasting2
132Inventory2Management2
S132Operational2Decision-Making2Tools:2Simulation2
142Sales2and2Operations2Planning2
S142Operational2Decision-Making2Tools:2Linear2Programming2
152Resource2Planning2Systems2
162Lean2Production2Systems2
172Scheduling2
Operations2Management2Creating2Value2Along2the2Supply2Chain
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6:50:55
Verified
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Chain, 11th Edition (Russell) Ve
Operations Management Creating Value Along the Supply Chain 11th EditionRoberta
2 2 2 2 2 2 2 2 2 2 2
S. Russell, Bernard W. Taylor
2 2 2 2
Concept Check Questions for Learning Objectives
2 2 2 2 2
Chapter212–2Introduction2to2Operations2and2Supply2Chain2Management
The2Operations2Function
1. The2operations2function2interacts2with
a. Marketing
b. Suppliers
c. Human2resources
d. Finance
e. All2of2the2above
Difficulty:2Easy2
Answer:2d
2. Operations2is2often2described2as
a. the2creative2core2of2an2organization
b. a2transformation2process
c. the2source2of2firm2profitability
d. all2of2the2above
Difficulty:2Easy2
Answer:2b
The2Evolution2of2Operations2and2Supply2Chain2Management
1. 2 helped2to2enable2the2Industrial2Revolution.
a. Linear2programming
b. Quality2circles
c. Interchangeable2parts
d. The2Internet
Difficulty:2Easy2
Answer:2c
2. The2Principles2of2Scientific2Management2were2proposed2by
a. Adam2Smith
b. Henry2Ford
c. Frederick2Taylor
Operations2Management2Creating2Value2Along2the2Supply2Chain
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6:50:55
Verified
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1 - Operations
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CreatingVerified
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Chain, 11th Edition (Russell) Ve
d. Elton2Mayo
Difficulty:2Easy2
Answer:2c
3. Supply2chain2management2emerged2as
a. companies2started2to2outsource2production
b. the2number2of2suppliers2for2each2company2grew
c. globalization2expanded2the2reach2of2suppliers2and2customers
d. all2of2the2above
Difficulty:2Easy2
Answer:2d
4. The2quality2revolution2was2brought2to2us2by
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:2Easy2
Answer:2b
Globalization
1. Globalization2has2grown2rapidly2due2to
a. World2trade2agreements
b. The2Internet
c. Outsourcing
d. All2of2the2above
Difficulty:2Easy2
Answer:2d
2. Which2of2the2following2countries2has2the2highest2hourly2wage2rate?
a. Norway
b. U.S.
c. Germany
d. South2Korea
Difficulty:2Moderate2
Answer:2a
3. Companies2go2global2to
a. take2advantage2of2favorable2costs
Operations2Management2Creating2Value2Along2the2Supply2Chain
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