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Chapter 1: Training and Development Strategy
Test Bank
Multiple Choice
1. Information detailing job analyses and job descriptions is found in which internal
environment dimension?
A. organization
B. task
C. people
D. social
Ans: B
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: Task
Difficulty Level: Easy
2. Information detailing surveys, education, benefits, and career development is found in
which internal environment dimension?
A. social
B. organization
C. task
D. people
Ans: D
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: People
Difficulty Level: Easy
3. Information detailing policies, procedures, and structure alignment are part of which
internal environment dimension?
A. social
B. organization
C. people
D. task
Ans: B
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: Organization
Difficulty Level: Easy
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4. Information detailing general company climate, ethical culture, and values are part of
which internal environment dimension?
A. social
B. organization
C. people
D. task
Ans: A
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: Social
Difficulty Level: Easy
5. Organizations interested in developing high-potential employees often use
onboarding, mentoring, and individual coaching to support employees. These activities
are part of which internal environment dimension?
A. task
B. people
C. social
D. organization
Ans: C
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Application
Answer Location: Social
Difficulty Level: Medium
6. Due to potential legal liability risks organizations often provide training addressing
behavior.
A. leadership
B. managerial
C. ethical
D. executive
Ans: C
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: Social
Difficulty Level: Easy
7. Information detailing motivation and KSAs are part of which internal environment
dimension?
A. social
B. task
C. organization
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Ans: D
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: People
Difficulty Level: Easy
8. The HR activity of staffing is associated with which of the following training and
development concerns?
A. train employees based on performance identified gaps
B. prepare employees for internal hiring opportunities
C. design training programs using performance incentives
D. determine training needs given KSAs identified during job analysis
Ans: B
Learning Objective: 1-4: Illustrate the interrelatedness of training and development
activities with other human resource functions.
Cognitive Domain: Knowledge
Answer Location: HR Infrastructure
Difficulty Level: Easy
9. Training and development starts with which HR activity?
A. performance appraisal
B. compensation
C. staffing
D. job analysis
Ans: D
Learning Objective: 1-4: Illustrate the interrelatedness of training and development
activities with other human resource functions.
Cognitive Domain: Knowledge
Answer Location: Job Analysis
Difficulty Level: Easy
10. Succession planning is considered to be part of which staffing concern?
A. staffing levels
B. staffing quality
C. staffing sources
D. staffing needs
Ans: A
Learning Objective: 1-4: Illustrate the interrelatedness of training and development
activities with other human resource functions.
Cognitive Domain: Knowledge
Answer Location: Staffing
Difficulty Level: Easy
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example of which staffing concern?
A. staffing quality
B. staffing level
C. staffing resources
D. staffing performance
Ans: A
Learning Objective: 1-4: Illustrate the interrelatedness of training and development
activities with other human resource functions.
Cognitive Domain: Knowledge
Answer Location: Staffing
Difficulty Level: Easy
12. The staffing strategy to hire for an acceptable workforce quality, would be used by
which of the following companies?
A. Google
B. IBM
C. Walmart
D. Apple
Ans: D
Learning Objective: 1-4: Illustrate the interrelatedness of training and development
activities with other human resource functions.
Cognitive Domain: Application
Answer Location: Staffing
Difficulty Level: Medium
13. In order to identify the gap between actual and desired employee outcomes a
must be completed first.
A. quality check
B. succession plan
C. skills inventory
D. performance appraisal
Ans: D
Learning Objective: 1-4: Illustrate the interrelatedness of training and development
activities with other human resource functions.
Cognitive Domain: Knowledge
Answer Location: Performance Appraisal
Difficulty Level: Easy
14. A skill inventory database would best be managed using a(n) .
A. CBT
B. PFP
C. HRIS
D. KSA
Ans: C
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Chapter 1: Training and Development Strategy
Test Bank
Multiple Choice
1. Information detailing job analyses and job descriptions is found in which internal
environment dimension?
A. organization
B. task
C. people
D. social
Ans: B
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: Task
Difficulty Level: Easy
2. Information detailing surveys, education, benefits, and career development is found in
which internal environment dimension?
A. social
B. organization
C. task
D. people
Ans: D
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: People
Difficulty Level: Easy
3. Information detailing policies, procedures, and structure alignment are part of which
internal environment dimension?
A. social
B. organization
C. people
D. task
Ans: B
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: Organization
Difficulty Level: Easy
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4. Information detailing general company climate, ethical culture, and values are part of
which internal environment dimension?
A. social
B. organization
C. people
D. task
Ans: A
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: Social
Difficulty Level: Easy
5. Organizations interested in developing high-potential employees often use
onboarding, mentoring, and individual coaching to support employees. These activities
are part of which internal environment dimension?
A. task
B. people
C. social
D. organization
Ans: C
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Application
Answer Location: Social
Difficulty Level: Medium
6. Due to potential legal liability risks organizations often provide training addressing
behavior.
A. leadership
B. managerial
C. ethical
D. executive
Ans: C
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: Social
Difficulty Level: Easy
7. Information detailing motivation and KSAs are part of which internal environment
dimension?
A. social
B. task
C. organization
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Ans: D
Learning Objective: 1-3: Critique internal environment elements for training and
development needs and readiness.
Cognitive Domain: Knowledge
Answer Location: People
Difficulty Level: Easy
8. The HR activity of staffing is associated with which of the following training and
development concerns?
A. train employees based on performance identified gaps
B. prepare employees for internal hiring opportunities
C. design training programs using performance incentives
D. determine training needs given KSAs identified during job analysis
Ans: B
Learning Objective: 1-4: Illustrate the interrelatedness of training and development
activities with other human resource functions.
Cognitive Domain: Knowledge
Answer Location: HR Infrastructure
Difficulty Level: Easy
9. Training and development starts with which HR activity?
A. performance appraisal
B. compensation
C. staffing
D. job analysis
Ans: D
Learning Objective: 1-4: Illustrate the interrelatedness of training and development
activities with other human resource functions.
Cognitive Domain: Knowledge
Answer Location: Job Analysis
Difficulty Level: Easy
10. Succession planning is considered to be part of which staffing concern?
A. staffing levels
B. staffing quality
C. staffing sources
D. staffing needs
Ans: A
Learning Objective: 1-4: Illustrate the interrelatedness of training and development
activities with other human resource functions.
Cognitive Domain: Knowledge
Answer Location: Staffing
Difficulty Level: Easy
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A. staffing quality
B. staffing level
C. staffing resources
D. staffing performance
Ans: A
Learning Objective: 1-4: Illustrate the interrelatedness of training and development
activities with other human resource functions.
Cognitive Domain: Knowledge
Answer Location: Staffing
Difficulty Level: Easy
12. The staffing strategy to hire for an acceptable workforce quality, would be used by
which of the following companies?
A. Google
B. IBM
C. Walmart
D. Apple
Ans: D
Learning Objective: 1-4: Illustrate the interrelatedness of training and development
activities with other human resource functions.
Cognitive Domain: Application
Answer Location: Staffing
Difficulty Level: Medium
13. In order to identify the gap between actual and desired employee outcomes a
must be completed first.
A. quality check
B. succession plan
C. skills inventory
D. performance appraisal
Ans: D
Learning Objective: 1-4: Illustrate the interrelatedness of training and development
activities with other human resource functions.
Cognitive Domain: Knowledge
Answer Location: Performance Appraisal
Difficulty Level: Easy
14. A skill inventory database would best be managed using a(n) .
A. CBT
B. PFP
C. HRIS
D. KSA
Ans: C
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