Cbmec Unit 1 Updated Questions And Correct Answers

CBMEC UNIT 1 UPDATED QUESTIONS AND CORRECT
ANSWERS
Question:
1. Operations Management
Answer:
Is the business function responsible for plan-ning, coordinating, and controlling the re-sources needed
to produce products and ser-vices for a company.

Question:
2. Operations Management
Answer:
Is the business function responsible for man-aging the process of creating goods and ser-vices.

Question:
3. Operations Management
Answer:
Its role is to transform inputs to outputs

Question:
4. Inputs
Answer:
Are resources such as people, material, and money.

Question:
5. Outputs
Answer:
Are goods and services.

Question:
6. Human Resources Facilities & Processes Technologies Materials
Answer:
These are the inputs in the transformation Process.

Question:
7. Goods and Services
Answer:
The outputs in the transformation process.

Question:
8. Intangible product Product cannot be inventories High customer contact Short response time
Labour intensive
Answer:
Services are:

, Question:
9. Tangible product Product is inventories Low customer contact Longer response time Capital
intensive
Answer:
Manufacturers are:

Question:
10. Manufacturing
Answer:
Often provides services

Question:
11. Services
Answer:
Often provides tangible goods.

Question:
12. Low customer contact & Capital Intensive
Answer:
Quasi-Manufacturing characteristics include?

Question:
13. Both use technology Both have quality, productivity, & re-sponse issues Both must forecast
demand Both can have capacity, layout, and loca-tion issues Both have customers, suppliers,
schedul-ing, and staffing issues
Answer:
Similarities of Service and Manufacturers

Question:
14. Industrial revolution
Answer:
Late 1700s

Question:
15. Scientific management
Answer:
Early 1900s

Question:
16. Human relations movement
Answer:
1930s-60s

Question:
17. Management science
Answer:
1940s-60s