,Exam
Name
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the qu
estion.
1) Human resources management refers to: 1)
A) all managerial activities.
B) concepts and techniques used in leading people
at work.
C) concepts and techniques for organizing work act
ivities.
D) management techniques for controlling people at
work.
E) the management of people in organizations.
2) The knowledge, education, training, skills, and expertise of a firmʹs worker 2)
s is known as:
A) physical capital.
B) managementʹs philosophy.
C) production capital.
D) human capital.
E) cultural diversity.
3) Human resources practices that support strategy 3)
include:
A) performance management.
B) rewards practices.
C) staffing practices.
D) policies and procedures.
E) production scheduling.
4) A company utilizes a system to measure the impact of Human Resources which 4)
balances measures relating to financial results, customers, internal business processes
and human capital management. This system is knows as the:
A) HRIS.
B) Human Capital Index.
C) balanced strategy.
D) balanced scorecard.
E) none of the above.
5) You have been tasked with building employee engagement at the firm you wor 5)
k for. Strategic human resources initiatives you would consider implementing incl
ude:
A) employee recognition programs.
B) employee recognition programs and management development programs.
C) job design indicators.
D) diversity programs.
E) employee relations activity.
6) HR department staff members are traditionally involved in key operational responsibili A) s
ties. Which of the following is an operational responsibility? e
1
, tting goals and objectives 6)
B) interpreting human right laws
C) collecting metrics
D) analyzing metrics
E) interpreting health and safety legislation
2
, 7) Beings , completelys , familiars , withs , employments , legislation,s , HRs , policiess , ands , proce 7) s,
dures,s , collectives , agreements,s , ands , thes , outcomes , ofs , recents , arbitrations , hearin
gss , ands , court
decisionss , s , iss , s , mosts , s , closelys , s , relateds , s , withs , s , whichs , s , ofs , s , thes , s , followings , s , HRs , s , activitie
s?
A) servings , s , ass , s , as , s , consultant
B) formulatings , s , policiess , s , ands , s , procedures
C) offerings , s , advice
D) providings , s , services
E) servings , s , ass , s , as , s , changes , s , agent
8) Thes , practices , ofs , contractings , withs , outsides , vendorss , tos , handles , specifieds , fun 8) s,
ctionss , ons , as , permanents , basiss , iss , knowns , as
A) contracts , s , administration.
B) payrolls , s , ands , s , benefitss , s , administration.
C) hirings , s , temporarys , s , employees.
D) outsourcing.
E) labour-management relations.
9) Thes , companyʹss , plans , fors , hows , its , wills , balances , itss , internals , strengthss , ands , 9) s,
weaknessess,withs , externals , opportunitiess , ands , threatss , ins , orders , tos , maintains , c
ompetitives , advanta
ges , s , iss , s , knowns , s , as
A) environmental scanning.
B) HRs , s , strategy.
C) policiess , s , ands , s , procedures.
D) strategy.
E) nones , s , ofs , s , thes , s , above.
10) Ritas , iss , thes , HRs , Directors , ofs , as , manufacturings , company.s , Shes , recentlys , underto 10) s,
oks , resears,chs , tos , identifys , competitors , compensations , ands , incentives , plans,s , informat
ions , abouts , pendins,gs , legislatives , changess , ands , availabilitys , ofs , talents , ins , thes , labo
urs , markets , fors , thes , upcomis,ngs , strategics , plannings , meeting.s , Ritas , wass , conducting:
A) environmental scanning.
B) ans , s , externals , s , markets , s , survey.
C) ans , s , employees , s , engagements , s , survey.
D) ans , s , envrionmentals , s , study.
E) ans , s , externals , s , opportunities/threatss , s , study.
11) Thes , HRs , managers , ofs , Smiths , &s , Yus , companys , wass , heavilys , involveds , ins , as , 11) s,
downsizings,exercises , ofs , thes , companyʹss , saless , forces , dues , tos , ans , economics , do
wnturn.s , Hes , wass , als
o involveds , ins , arrangings , fors , outplacements , servicess , ands , employees , retentions ,
programss,ass , s , wells , s , ass , s , restructurings , s , ofs , s , thes , s , businesss , s , followings , s , thes , s , downsizing.s
, s , Thiss , s , iss , s , an s , s , ex
amples , s , ofs , s , HRʹss , s , roles , s , in:
A) environmentals , s , scannings , s , ands , s , executings , s , strategy.
B) environmental scanning.
C) executings , s , strategy.
D) operational activities.
E) formulatings , s , strategy.
3
Name
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the qu
estion.
1) Human resources management refers to: 1)
A) all managerial activities.
B) concepts and techniques used in leading people
at work.
C) concepts and techniques for organizing work act
ivities.
D) management techniques for controlling people at
work.
E) the management of people in organizations.
2) The knowledge, education, training, skills, and expertise of a firmʹs worker 2)
s is known as:
A) physical capital.
B) managementʹs philosophy.
C) production capital.
D) human capital.
E) cultural diversity.
3) Human resources practices that support strategy 3)
include:
A) performance management.
B) rewards practices.
C) staffing practices.
D) policies and procedures.
E) production scheduling.
4) A company utilizes a system to measure the impact of Human Resources which 4)
balances measures relating to financial results, customers, internal business processes
and human capital management. This system is knows as the:
A) HRIS.
B) Human Capital Index.
C) balanced strategy.
D) balanced scorecard.
E) none of the above.
5) You have been tasked with building employee engagement at the firm you wor 5)
k for. Strategic human resources initiatives you would consider implementing incl
ude:
A) employee recognition programs.
B) employee recognition programs and management development programs.
C) job design indicators.
D) diversity programs.
E) employee relations activity.
6) HR department staff members are traditionally involved in key operational responsibili A) s
ties. Which of the following is an operational responsibility? e
1
, tting goals and objectives 6)
B) interpreting human right laws
C) collecting metrics
D) analyzing metrics
E) interpreting health and safety legislation
2
, 7) Beings , completelys , familiars , withs , employments , legislation,s , HRs , policiess , ands , proce 7) s,
dures,s , collectives , agreements,s , ands , thes , outcomes , ofs , recents , arbitrations , hearin
gss , ands , court
decisionss , s , iss , s , mosts , s , closelys , s , relateds , s , withs , s , whichs , s , ofs , s , thes , s , followings , s , HRs , s , activitie
s?
A) servings , s , ass , s , as , s , consultant
B) formulatings , s , policiess , s , ands , s , procedures
C) offerings , s , advice
D) providings , s , services
E) servings , s , ass , s , as , s , changes , s , agent
8) Thes , practices , ofs , contractings , withs , outsides , vendorss , tos , handles , specifieds , fun 8) s,
ctionss , ons , as , permanents , basiss , iss , knowns , as
A) contracts , s , administration.
B) payrolls , s , ands , s , benefitss , s , administration.
C) hirings , s , temporarys , s , employees.
D) outsourcing.
E) labour-management relations.
9) Thes , companyʹss , plans , fors , hows , its , wills , balances , itss , internals , strengthss , ands , 9) s,
weaknessess,withs , externals , opportunitiess , ands , threatss , ins , orders , tos , maintains , c
ompetitives , advanta
ges , s , iss , s , knowns , s , as
A) environmental scanning.
B) HRs , s , strategy.
C) policiess , s , ands , s , procedures.
D) strategy.
E) nones , s , ofs , s , thes , s , above.
10) Ritas , iss , thes , HRs , Directors , ofs , as , manufacturings , company.s , Shes , recentlys , underto 10) s,
oks , resears,chs , tos , identifys , competitors , compensations , ands , incentives , plans,s , informat
ions , abouts , pendins,gs , legislatives , changess , ands , availabilitys , ofs , talents , ins , thes , labo
urs , markets , fors , thes , upcomis,ngs , strategics , plannings , meeting.s , Ritas , wass , conducting:
A) environmental scanning.
B) ans , s , externals , s , markets , s , survey.
C) ans , s , employees , s , engagements , s , survey.
D) ans , s , envrionmentals , s , study.
E) ans , s , externals , s , opportunities/threatss , s , study.
11) Thes , HRs , managers , ofs , Smiths , &s , Yus , companys , wass , heavilys , involveds , ins , as , 11) s,
downsizings,exercises , ofs , thes , companyʹss , saless , forces , dues , tos , ans , economics , do
wnturn.s , Hes , wass , als
o involveds , ins , arrangings , fors , outplacements , servicess , ands , employees , retentions ,
programss,ass , s , wells , s , ass , s , restructurings , s , ofs , s , thes , s , businesss , s , followings , s , thes , s , downsizing.s
, s , Thiss , s , iss , s , an s , s , ex
amples , s , ofs , s , HRʹss , s , roles , s , in:
A) environmentals , s , scannings , s , ands , s , executings , s , strategy.
B) environmental scanning.
C) executings , s , strategy.
D) operational activities.
E) formulatings , s , strategy.
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