OBHR 330 Chapter 5 Review Exam 2 Questions with Correct
Answers (Grade A+)
Question 1: an individual's psychological response to a situation
Answer: stress
Question 2: response to stimuli on the job that lead to negative consequences, physical or psychological,
to the people who are exposed to them
Answer: work stress
Question 3: situations that cause stress
Answer: stressors
Question 4: negative consequences that occur because of stress
Answer: strain
Question 5: Which model states that there are two factors necessary for producing work stress?
Answer: Karasek's Demand-Control Model
Question 6: According to Karasek's Demand-Control Model, what two factors produce work stress?
Answer: job demands and control
Question 7: Which factor of the Karasek Demand-Control Theory is defined as the workload and
intellectual requirements.
Answer: job demands
Question 8: Which factor the Karasek Demand-Control Theory is defined as the autonomy an
discretion to use skills?
Answer: control
Question 9: If there is low demand and low control in your workplace/job, your job is said to be:
Answer: passive
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, Question 10: If there is low demand and high control in your workplace/job, your job is said to be:
Answer: low strain
Question 11: If there is high demand and low control in your workplace/job, your job is said to be:
Answer: high strain
Question 12: If there is high demand and high control in your workplace/job, your job is said to be:
Answer: active
Question 13: must perceive that event is a threat to personal goals
Answer: primary appraisal
Question 14: must conclude that resources to meet demands of event are unavailable
Answer: secondary appraisal
Question 15: What are the two main sources of stressors?
Answer: work and life
Question 16: First general category of stressors that involves demands that hinder progress toward a
personal goal or accomplishment
Answer: hindrance stressor
Question 17: Second general category of stressors that involves demands that provide opportunities for
growth and development
Answer: challenge stressor
Question 18: conflicting expectations from other people
Answer: role conflict
Question 19: lack of information about what employee's roles and responsibilities are
Answer: role ambiguity
Question 20: A type of hindrance stressor that involves too many roles/responsibilities to complete
Answer: role overload
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Answers (Grade A+)
Question 1: an individual's psychological response to a situation
Answer: stress
Question 2: response to stimuli on the job that lead to negative consequences, physical or psychological,
to the people who are exposed to them
Answer: work stress
Question 3: situations that cause stress
Answer: stressors
Question 4: negative consequences that occur because of stress
Answer: strain
Question 5: Which model states that there are two factors necessary for producing work stress?
Answer: Karasek's Demand-Control Model
Question 6: According to Karasek's Demand-Control Model, what two factors produce work stress?
Answer: job demands and control
Question 7: Which factor of the Karasek Demand-Control Theory is defined as the workload and
intellectual requirements.
Answer: job demands
Question 8: Which factor the Karasek Demand-Control Theory is defined as the autonomy an
discretion to use skills?
Answer: control
Question 9: If there is low demand and low control in your workplace/job, your job is said to be:
Answer: passive
Page 1
, Question 10: If there is low demand and high control in your workplace/job, your job is said to be:
Answer: low strain
Question 11: If there is high demand and low control in your workplace/job, your job is said to be:
Answer: high strain
Question 12: If there is high demand and high control in your workplace/job, your job is said to be:
Answer: active
Question 13: must perceive that event is a threat to personal goals
Answer: primary appraisal
Question 14: must conclude that resources to meet demands of event are unavailable
Answer: secondary appraisal
Question 15: What are the two main sources of stressors?
Answer: work and life
Question 16: First general category of stressors that involves demands that hinder progress toward a
personal goal or accomplishment
Answer: hindrance stressor
Question 17: Second general category of stressors that involves demands that provide opportunities for
growth and development
Answer: challenge stressor
Question 18: conflicting expectations from other people
Answer: role conflict
Question 19: lack of information about what employee's roles and responsibilities are
Answer: role ambiguity
Question 20: A type of hindrance stressor that involves too many roles/responsibilities to complete
Answer: role overload
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