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# SGMA 217 EXAM 1 EXAM QUESTIONS AND CORRECT VERIFIED SOLUTIONS LATEST UPDATE THIS YEAR
Prepare for the **University of Calgary SGMA 217 Exam 1 – Introduction to Business Skills** with a comprehensive study resource covering foundational business concepts, the external business environment, economic systems, government and business relationships, ethics, entrepreneurship, and the role of business in society. SGMA 217 is a 3-unit Haskayne School of Business course introducing students to the external business environment, human resource management, and marketing while developing communication, research, teamwork, and critical-thinking skills.
The guide emphasizes **exam-style questions with correct answers and detailed rationales**, helping students understand fundamental business terminology and apply concepts to realistic organizational situations. Preparation reinforces the nature and purpose of business, stakeholders, profit and nonprofit organizations, standard of living, quality of life, entrepreneurship, and the ways businesses contribute to society.
A major focus is the **Canadian business environment and economic systems**, including capitalism, mixed economies, socialism, command economies, factors of production, scarcity, supply and demand, economic indicators, government responsibilities, taxation, regulation, fiscal and monetary policy, and the relationship between government decisions and business activity.
The resource also addresses **business ownership, entrepreneurship, and organizational considerations**, including entrepreneurial thinking, small business, innovation, risk, intellectual property, patents, copyrights, trademarks, and the factors that influence the creation and growth of businesses. Questions encourage learners to distinguish different forms of business activity and recognize how entrepreneurs respond to opportunities and changing market conditions.
Preparation further covers **business ethics and social responsibility**, including ethical decision-making, corporate responsibility, codes of ethics, stakeholder interests, consumer protection, environmental concerns, workplace responsibilities, and the effects of business decisions on employees, customers, communities, and other stakeholders.
The guide reinforces **critical thinking and business analysis**, including identifying credible information, evaluating business problems, considering alternative solutions, understanding the integrative nature of business, and applying evidence when making decisions. These competencies are consistent with SGMA 217's course-level objectives concerning communication, research, critical thinking, and decision-making.
Questions also incorporate **international business and the global environment**, including international trade, imports and exports, exchange rates, trade agreements, globalization, balance of trade, balance of payments, tariffs, quotas, and the ways international economic conditions influence Canadian businesses.
Scenario-based questions help students apply concepts involving **government, markets, ethics, entrepreneurship, economic conditions, and business decision-making** rather than simply memorizing definitions. The resource is structured to reinforce the foundational knowledge expected before progressing to later business topics in the SGMA curriculum.
This resource is designed to support preparation for the **SGMA 217 Exam 1 at the University of Calgary** and is intended as a study and practice resource rather than a reproduction of the actual examination. It does not claim to contain confidential, leaked, copyrighted, or identical questions from a live examination, and it is not an official University of Calgary answer key.
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SGMA 217 Exam 1 EXAM QUESTIONS AND CORRECT VERIFIED
SOLUTIONS LATEST UPDATE THIS YEAR
SGMA 217 Exam #1 Exam
Exam Coverage
1. Foundations of sport and exercise management, including industry structure,
terminology, and professional roles.
2. Sport organizations, governance, leadership, organizational structure, and decision-
making.
3. Management principles, planning, organizing, staffing, directing, and controlling.
4. Sport marketing fundamentals, market segmentation, consumer behavior, branding, and
promotion.
5. Sport communication, public relations, media relations, and effective professional
messaging.
6. Sport finance, budgeting, revenue generation, financial controls, and economic
principles.
7. Sport law, ethics, risk management, liability, contracts, and legal responsibilities.
8. Event and facility management, including scheduling, operations, safety, security, and
customer service.
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9. Human resource management, motivation, teamwork, conflict resolution, and employee
development.
10. Professionalism, diversity, inclusion, social responsibility, and current issues in sport
management.
SGMA 217 Exam #1 — Q&A
1. Which management function involves establishing organizational goals and determining
the actions needed to accomplish those goals?
A. Controlling
B. Planning
C. Staffing
D. Directing
Answer: B
Rationale: Planning establishes objectives and identifies strategies and actions required to
achieve them.
2. A sport manager who assigns employees to specific responsibilities is primarily performing
which management function?
A. Organizing
B. Controlling
C. Evaluating
D. Forecasting
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Answer: A
Rationale: Organizing involves arranging resources, responsibilities, and personnel so
organizational objectives can be achieved efficiently.
3. Which statement best describes the primary purpose of sport management?
A. Eliminating competition among organizations
B. Applying management principles to sport organizations and activities
C. Increasing athlete salaries regardless of organizational resources
D. Replacing coaches with administrators
Answer: B
Rationale: Sport management applies planning, organizing, leadership, finance, marketing, and
related management principles within sport settings.
4. Which organizational resource generally refers to the employees and personnel responsible
for accomplishing organizational objectives?
A. Financial capital
B. Physical capital
C. Human resources
D. Technological infrastructure
Answer: C
Rationale: Human resources include employees, managers, administrators, coaches, and other
people who contribute to organizational performance.
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5. A manager compares actual attendance with the attendance goal established before an
event. Which management function is being demonstrated?
A. Planning
B. Organizing
C. Controlling
D. Staffing
Answer: C
Rationale: Controlling involves measuring performance against established standards and
making corrective adjustments when necessary.
6. Which leadership approach emphasizes involving employees in decisions and encouraging
participation?
A. Autocratic leadership
B. Democratic leadership
C. Laissez-faire leadership
D. Coercive leadership
Answer: B
Rationale: Democratic leadership encourages participation and input from members of the
organization.
7. What is the primary purpose of an organizational mission statement?
A. To provide daily employee schedules
B. To explain the organization's fundamental purpose and direction