NURS 272 Final Exam Questions &
Answers (Grade A+)
broad opening statement -
correct answer ✅Opening statement or question to begin rapport.
EX: Nurse: Good morning Mr. Smith. How are you feeling today?
(Said with presence and eye contact)
clarification -
correct answer ✅Seeking to make clear that which is not
meaningful or that which is vague
EX: Nurse: "Im not sure that I follow..."
Restatement -
correct answer ✅repeating the main idea expressed
EX: Client: "I hate this hospital." Nurse: "You hate this hospital"
Paraphrasing -
correct answer ✅transforming the clients words into the nurses
words, keeping the meaning intact
,NURS 272 Final Exam Questions &
Answers (Grade A+)
Reflection -
correct answer ✅Directing back to the client feelings, ideas, or
questions
Summarization -
correct answer ✅organizing and summing up that which has gone
before
EX: Nurse: "During the past hour, you and I have discussed......"
Using silence -
correct answer ✅utilizing absence of verbal communication
Offering General Leads -
correct answer ✅giving encouragement to continue. Includes
nonverbal such as head nodding and paralanguage such as "uh
huh".
EX: Nurse: "Go on." "And then....." "Tell me...."
Making or sharing observations -
correct answer ✅verbalizing what is perceived
,NURS 272 Final Exam Questions &
Answers (Grade A+)
EX: Nurse: "You're trembling...."
Giving recognition -
correct answer ✅acknowledging, indicating awareness
Nurse: "I see that you have fixed your hair today."
Offering self -
correct answer ✅making oneself available
Nurse: "I will stay with you until your daughter gets here."
Encouraging description of perception -
correct answer ✅encouraging patient to describe how he sees the
situation & its meaning for him
Nurse: "What is your understanding about what the doctor just
shared with you? What does this mean for you & your family right
now?"
, NURS 272 Final Exam Questions &
Answers (Grade A+)
Encouraging comparison -
correct answer ✅asking that similarities and differences be noted
Nurse: "How is this pain compared to what you experienced last
night?"
Focusing -
correct answer ✅concentrating on a single specific point
Exploring -
correct answer ✅delving further into a subject or idea
EX: Nurse: "Tell me more about how you are feeling now"
Giving information -
correct answer ✅making available the facts that the patient needs
Nurse: "It is unlikely that you will be able to go home until you have
finished these new tests that your doctor told you about."
Answers (Grade A+)
broad opening statement -
correct answer ✅Opening statement or question to begin rapport.
EX: Nurse: Good morning Mr. Smith. How are you feeling today?
(Said with presence and eye contact)
clarification -
correct answer ✅Seeking to make clear that which is not
meaningful or that which is vague
EX: Nurse: "Im not sure that I follow..."
Restatement -
correct answer ✅repeating the main idea expressed
EX: Client: "I hate this hospital." Nurse: "You hate this hospital"
Paraphrasing -
correct answer ✅transforming the clients words into the nurses
words, keeping the meaning intact
,NURS 272 Final Exam Questions &
Answers (Grade A+)
Reflection -
correct answer ✅Directing back to the client feelings, ideas, or
questions
Summarization -
correct answer ✅organizing and summing up that which has gone
before
EX: Nurse: "During the past hour, you and I have discussed......"
Using silence -
correct answer ✅utilizing absence of verbal communication
Offering General Leads -
correct answer ✅giving encouragement to continue. Includes
nonverbal such as head nodding and paralanguage such as "uh
huh".
EX: Nurse: "Go on." "And then....." "Tell me...."
Making or sharing observations -
correct answer ✅verbalizing what is perceived
,NURS 272 Final Exam Questions &
Answers (Grade A+)
EX: Nurse: "You're trembling...."
Giving recognition -
correct answer ✅acknowledging, indicating awareness
Nurse: "I see that you have fixed your hair today."
Offering self -
correct answer ✅making oneself available
Nurse: "I will stay with you until your daughter gets here."
Encouraging description of perception -
correct answer ✅encouraging patient to describe how he sees the
situation & its meaning for him
Nurse: "What is your understanding about what the doctor just
shared with you? What does this mean for you & your family right
now?"
, NURS 272 Final Exam Questions &
Answers (Grade A+)
Encouraging comparison -
correct answer ✅asking that similarities and differences be noted
Nurse: "How is this pain compared to what you experienced last
night?"
Focusing -
correct answer ✅concentrating on a single specific point
Exploring -
correct answer ✅delving further into a subject or idea
EX: Nurse: "Tell me more about how you are feeling now"
Giving information -
correct answer ✅making available the facts that the patient needs
Nurse: "It is unlikely that you will be able to go home until you have
finished these new tests that your doctor told you about."
