WGU C483 STUDY GUIDE FINAL COMPLETE
STUDY GUIDE WITH SOLVED QUESTIONS
◉ Accountability.
Answer: The expectation that employees will perform a job, take
corrective action when necessary, and report upward on the status
and quality of their performance
◉ Accounting audits.
Answer: Procedures used to verify accounting reports and
statements
◉ Acquisition.
Answer: One firm buying another
◉ Activity-based costing (ABC).
Answer: A method of cost accounting designed to identify streams of
activity and then to allocate costs across particular business
processes according to the amount of time employees devote to
particular activities
◉ Adapters.
,Answer: Companies that take the current industry structure and its
evolution as givens, and choose where to compete
◉ Adverse impact.
Answer: When a seemingly neutral employment practice has a
disproportionately negative effect on a protected group
◉ Advertising support model.
Answer: Charging fees to advertise on a site
◉ Affective conflict.
Answer: Emotional disagreement directed toward other people
◉ Affiliate model.
Answer: Charging fees to direct site visitors to other companies'
sites
◉ Affirmative action.
Answer: Special efforts to recruit and hire qualified members of
groups that have been discriminated against in the past
◉ After-action review.
,Answer: A frank and open-minded discussion of four basic questions
aimed at continuous improvement
◉ Alderfer's ERG theory.
Answer: A human needs theory postulating that people have three
basic sets of needs that can operate simultaneously (Existence,
Relatedness and Growth)
◉ Arbitration.
Answer: The use of a neutral third party to resolve a labor dispute
◉ Assessment center.
Answer: A managerial performance test in which candidates
participate in a variety of exercises and situations
◉ Assets.
Answer: The values of the various items the corporation owns
◉ Authentic leadership.
Answer: A style in which the leader is true to himself or herself
while leading
◉ Authority.
, Answer: The legitimate right to make decisions and to tell other
people what to do
◉ Autocratic leadership.
Answer: A form of leadership in which the leader makes decisions
on his or her own and then announces those decisions to the group
◉ Autonomous work groups.
Answer: Groups that control decisions about and execution of a
complete range of tasks
◉ Avoidance.
Answer: A reaction to conflict that involves ignoring the problem by
doing nothing at all or deemphasizing the disagreement
◉ Balanced scorecard.
Answer: Control system combining four sets of performance
measures: financial, customer, business process, and learning and
growth
◉ Balance sheet.
Answer: A report that shows the financial picture of a company at a
given time and itemizes assets, liabilities, and stockholders' equity
STUDY GUIDE WITH SOLVED QUESTIONS
◉ Accountability.
Answer: The expectation that employees will perform a job, take
corrective action when necessary, and report upward on the status
and quality of their performance
◉ Accounting audits.
Answer: Procedures used to verify accounting reports and
statements
◉ Acquisition.
Answer: One firm buying another
◉ Activity-based costing (ABC).
Answer: A method of cost accounting designed to identify streams of
activity and then to allocate costs across particular business
processes according to the amount of time employees devote to
particular activities
◉ Adapters.
,Answer: Companies that take the current industry structure and its
evolution as givens, and choose where to compete
◉ Adverse impact.
Answer: When a seemingly neutral employment practice has a
disproportionately negative effect on a protected group
◉ Advertising support model.
Answer: Charging fees to advertise on a site
◉ Affective conflict.
Answer: Emotional disagreement directed toward other people
◉ Affiliate model.
Answer: Charging fees to direct site visitors to other companies'
sites
◉ Affirmative action.
Answer: Special efforts to recruit and hire qualified members of
groups that have been discriminated against in the past
◉ After-action review.
,Answer: A frank and open-minded discussion of four basic questions
aimed at continuous improvement
◉ Alderfer's ERG theory.
Answer: A human needs theory postulating that people have three
basic sets of needs that can operate simultaneously (Existence,
Relatedness and Growth)
◉ Arbitration.
Answer: The use of a neutral third party to resolve a labor dispute
◉ Assessment center.
Answer: A managerial performance test in which candidates
participate in a variety of exercises and situations
◉ Assets.
Answer: The values of the various items the corporation owns
◉ Authentic leadership.
Answer: A style in which the leader is true to himself or herself
while leading
◉ Authority.
, Answer: The legitimate right to make decisions and to tell other
people what to do
◉ Autocratic leadership.
Answer: A form of leadership in which the leader makes decisions
on his or her own and then announces those decisions to the group
◉ Autonomous work groups.
Answer: Groups that control decisions about and execution of a
complete range of tasks
◉ Avoidance.
Answer: A reaction to conflict that involves ignoring the problem by
doing nothing at all or deemphasizing the disagreement
◉ Balanced scorecard.
Answer: Control system combining four sets of performance
measures: financial, customer, business process, and learning and
growth
◉ Balance sheet.
Answer: A report that shows the financial picture of a company at a
given time and itemizes assets, liabilities, and stockholders' equity
