SALESFORCE ADMIN CERTIFICATION PRACTICE
EXAM 2026/2027 | SALESFORCE | 80 VERIFIED
Q&A | DETAILED RATIONALES | NGN-ALIGNED |
PASS GUARANTEED – A+ GRADED
SECTION 1: CONFIGURATION AND SETUP – Questions 1-10
Q1: Company Information Settings
Where does an administrator set the organization's default time zone?
A. User Profile
B. Company Information in Setup
C. My Domain
D. Session Settings
Correct Answer: B
Rationale: Company Information in Setup contains the default time zone, locale, language, and
currency for the entire org.
Q2: Fiscal Year Configuration
A company's fiscal year starts on July 1. Where is this configured?
A. Company Information
B. Fiscal Year settings in Setup
C. User Interface settings
D. Opportunity Settings
Correct Answer: B
Rationale: Fiscal Year settings are configured under Company Settings in Setup and determine
forecasting and reporting periods.
Q3: User Creation Required Fields
Which field is required when creating a new user?
A. Phone
B. Title
C. Alias
D. Department
Correct Answer: C
Rationale: Alias is a required field. Phone, Title, and Department are optional.
Q4: User License Types
Which license provides access to standard CRM objects like Accounts and Contacts?
A. Salesforce Platform
,B. Salesforce
C. Chatter Free
D. Customer Community
Correct Answer: B
Rationale: The Salesforce license provides full access to standard CRM objects. Salesforce
Platform licenses are for custom apps only.
Q5: Profile vs. Permission Set
How many profiles can a user have?
A. One
B. Two
C. Three
D. Unlimited
Correct Answer: A
Rationale: Each user has exactly one profile. Permission sets can be multiple and are additive.
Q6: Organization-Wide Defaults
What do Organization-Wide Defaults (OWD) determine?
A. The default page layout for new users
B. The baseline record access for users who do not own the record
C. The default currency for the org
D. The default email template
Correct Answer: B
Rationale: OWD sets the most restrictive level of record access. Sharing rules, role hierarchy,
and manual sharing can open access further.
Q7: Role Hierarchy
What does the role hierarchy automatically do?
A. Grant record access to users above the record owner in the hierarchy
B. Assign profiles to users
C. Set password policies
D. Configure SSO
Correct Answer: A
Rationale: Users higher in the role hierarchy automatically receive access to records owned by
users below them, subject to OWD.
Q8: Login IP Ranges
What is the purpose of Login IP Ranges?
A. To restrict user logins to specific IP addresses
B. To track login history
, C. To set password complexity
D. To configure session timeout
Correct Answer: A
Rationale: Login IP Ranges restrict where users can log in from, adding an extra layer of
security.
Q9: Password Policies
Which of the following is a configurable password policy?
A. Minimum password length
B. Password complexity
C. Password expiration
D. All of the above
Correct Answer: D
Rationale: Salesforce allows configuration of minimum length, complexity (uppercase,
lowercase, numbers, special characters), and expiration.
Q10: Delegated Administration
What does Delegated Administration allow?
A. Standard users to create reports
B. Non-administrators to perform limited admin tasks for specific users
C. External users to access internal data
D. Administrators to share login credentials
Correct Answer: B
Rationale: Delegated Administration grants selected admin privileges (like managing users in
specific roles) to trusted non-admin users.
SECTION 2: OBJECT MANAGER AND LIGHTNING APP BUILDER – Questions 11-20
Q11: Standard vs. Custom Objects
Which of the following is a standard object?
A. Invoice__c
B. Contact
C. Employee__c
D. Project__c
Correct Answer: B
Rationale: Contact is a standard object. Objects with "__c" are custom.
Q12: Custom Object Creation
Where does an administrator create a new custom object?
A. Setup > Object Manager
B. Setup > User Management
EXAM 2026/2027 | SALESFORCE | 80 VERIFIED
Q&A | DETAILED RATIONALES | NGN-ALIGNED |
PASS GUARANTEED – A+ GRADED
SECTION 1: CONFIGURATION AND SETUP – Questions 1-10
Q1: Company Information Settings
Where does an administrator set the organization's default time zone?
A. User Profile
B. Company Information in Setup
C. My Domain
D. Session Settings
Correct Answer: B
Rationale: Company Information in Setup contains the default time zone, locale, language, and
currency for the entire org.
Q2: Fiscal Year Configuration
A company's fiscal year starts on July 1. Where is this configured?
A. Company Information
B. Fiscal Year settings in Setup
C. User Interface settings
D. Opportunity Settings
Correct Answer: B
Rationale: Fiscal Year settings are configured under Company Settings in Setup and determine
forecasting and reporting periods.
Q3: User Creation Required Fields
Which field is required when creating a new user?
A. Phone
B. Title
C. Alias
D. Department
Correct Answer: C
Rationale: Alias is a required field. Phone, Title, and Department are optional.
Q4: User License Types
Which license provides access to standard CRM objects like Accounts and Contacts?
A. Salesforce Platform
,B. Salesforce
C. Chatter Free
D. Customer Community
Correct Answer: B
Rationale: The Salesforce license provides full access to standard CRM objects. Salesforce
Platform licenses are for custom apps only.
Q5: Profile vs. Permission Set
How many profiles can a user have?
A. One
B. Two
C. Three
D. Unlimited
Correct Answer: A
Rationale: Each user has exactly one profile. Permission sets can be multiple and are additive.
Q6: Organization-Wide Defaults
What do Organization-Wide Defaults (OWD) determine?
A. The default page layout for new users
B. The baseline record access for users who do not own the record
C. The default currency for the org
D. The default email template
Correct Answer: B
Rationale: OWD sets the most restrictive level of record access. Sharing rules, role hierarchy,
and manual sharing can open access further.
Q7: Role Hierarchy
What does the role hierarchy automatically do?
A. Grant record access to users above the record owner in the hierarchy
B. Assign profiles to users
C. Set password policies
D. Configure SSO
Correct Answer: A
Rationale: Users higher in the role hierarchy automatically receive access to records owned by
users below them, subject to OWD.
Q8: Login IP Ranges
What is the purpose of Login IP Ranges?
A. To restrict user logins to specific IP addresses
B. To track login history
, C. To set password complexity
D. To configure session timeout
Correct Answer: A
Rationale: Login IP Ranges restrict where users can log in from, adding an extra layer of
security.
Q9: Password Policies
Which of the following is a configurable password policy?
A. Minimum password length
B. Password complexity
C. Password expiration
D. All of the above
Correct Answer: D
Rationale: Salesforce allows configuration of minimum length, complexity (uppercase,
lowercase, numbers, special characters), and expiration.
Q10: Delegated Administration
What does Delegated Administration allow?
A. Standard users to create reports
B. Non-administrators to perform limited admin tasks for specific users
C. External users to access internal data
D. Administrators to share login credentials
Correct Answer: B
Rationale: Delegated Administration grants selected admin privileges (like managing users in
specific roles) to trusted non-admin users.
SECTION 2: OBJECT MANAGER AND LIGHTNING APP BUILDER – Questions 11-20
Q11: Standard vs. Custom Objects
Which of the following is a standard object?
A. Invoice__c
B. Contact
C. Employee__c
D. Project__c
Correct Answer: B
Rationale: Contact is a standard object. Objects with "__c" are custom.
Q12: Custom Object Creation
Where does an administrator create a new custom object?
A. Setup > Object Manager
B. Setup > User Management
