TICO COMPREHENSIVE EXAM QUESTIONS
AND CORRECT ANSWERS STUDY GUIDE
●● A regulation in support of an Act describes...
Answer: How the rules will be enforced or applied
●● A representation displayed on a billboard or bus board or any other
medium with time or space limitation is NOT required to include?
Answer: Registrant's business name, address and registration number
●● Contributions to the Compensation Fund by registrants must be
made
Answer: Twice a year (at a six-month interval)
●● A client buys a vacation package from ABC Tours on May 1. The
departure date is June 15. ABC Tours pays the travel wholesaler on May
8. On which date must the travel wholesaler produce the tickets,
vouchers, itinerary, and other related documents for the travel agent?
Answer: June 1 (14 days before departure)
●● Define Travel Agent:
Answer: A person who sells, to consumers, travel services provided by
another person
,●● All newspaper advertisements must include the following
information:
Answer: Business name, address, and TICO registration number
●● According to the Travel Industry Act, 2002, a travel agent does NOT
have to inform a client before booking...
Answer: That some days can be cloudy, even in a sun destination
●● Sally Rosa purchases a package tour from ABC agency that includes
a return business flight. The airline end supplier becomes bankrupt
during Sally's trip and she is stranded at the destination. She purchases a
business class flight home and then makes a claim on the Compensation
Fund. Will her claim for reimbursement of the flight home be
successful?
Answer: Yes, because the Fund will cover only the value of the unused
portion of the original ticket
●● T/F: The Fund will NOT reimburse travel agents for any
commissions, any service charge owing on the travel services purchased
by the customer, or travel services purchased through an Alberta travel
agency
Answer: True
, ●● The best description of Ontario's Travel Industry Act, 2002, is that
it...
Answer: Sets down the rules under which travel retailers and travel
wholesalers must operate in Ontario
●● The phrase: "to promote a fair and informed marketplace where
consumers can be confident in their travel purchases" is the:
Answer: Mission/vision statement of TICO
●● Which is NOT a Force Majeure?
- Floods
- Hurricanes
- Riots
- Mechanical
Answer: Mechanical
●● ABC, a wholesaler, has been selling XYZ Resort since the resort
opened in 1965. ABC still puts a photograph of the resort from 1965 in
the brochure to show off the location's beauty. In fact, the resort has
NOT been upgraded or renovated since 1965 and has become run-down
and outdated. Has ABC done anything wrong in its brochure?
Answer: Yes, because the photograph does not accurately depict the
current condition of the resort
AND CORRECT ANSWERS STUDY GUIDE
●● A regulation in support of an Act describes...
Answer: How the rules will be enforced or applied
●● A representation displayed on a billboard or bus board or any other
medium with time or space limitation is NOT required to include?
Answer: Registrant's business name, address and registration number
●● Contributions to the Compensation Fund by registrants must be
made
Answer: Twice a year (at a six-month interval)
●● A client buys a vacation package from ABC Tours on May 1. The
departure date is June 15. ABC Tours pays the travel wholesaler on May
8. On which date must the travel wholesaler produce the tickets,
vouchers, itinerary, and other related documents for the travel agent?
Answer: June 1 (14 days before departure)
●● Define Travel Agent:
Answer: A person who sells, to consumers, travel services provided by
another person
,●● All newspaper advertisements must include the following
information:
Answer: Business name, address, and TICO registration number
●● According to the Travel Industry Act, 2002, a travel agent does NOT
have to inform a client before booking...
Answer: That some days can be cloudy, even in a sun destination
●● Sally Rosa purchases a package tour from ABC agency that includes
a return business flight. The airline end supplier becomes bankrupt
during Sally's trip and she is stranded at the destination. She purchases a
business class flight home and then makes a claim on the Compensation
Fund. Will her claim for reimbursement of the flight home be
successful?
Answer: Yes, because the Fund will cover only the value of the unused
portion of the original ticket
●● T/F: The Fund will NOT reimburse travel agents for any
commissions, any service charge owing on the travel services purchased
by the customer, or travel services purchased through an Alberta travel
agency
Answer: True
, ●● The best description of Ontario's Travel Industry Act, 2002, is that
it...
Answer: Sets down the rules under which travel retailers and travel
wholesalers must operate in Ontario
●● The phrase: "to promote a fair and informed marketplace where
consumers can be confident in their travel purchases" is the:
Answer: Mission/vision statement of TICO
●● Which is NOT a Force Majeure?
- Floods
- Hurricanes
- Riots
- Mechanical
Answer: Mechanical
●● ABC, a wholesaler, has been selling XYZ Resort since the resort
opened in 1965. ABC still puts a photograph of the resort from 1965 in
the brochure to show off the location's beauty. In fact, the resort has
NOT been upgraded or renovated since 1965 and has become run-down
and outdated. Has ABC done anything wrong in its brochure?
Answer: Yes, because the photograph does not accurately depict the
current condition of the resort
