HSC 300 EXAM 1 FULL SOLUTION STUDY
GUIDE
◉ Controlling.
Answer: the process of determining the ways and means of
following-up to ensure that actual performance is leading to goal
attainment.
◉ Output.
Answer: Efficient & effective performance, Products and/or services
desired by customers
◉ Leading.
Answer: refers to utilizing influence to motivate employees to
achieve goals.
◉ Organizing.
Answer: the management function of determining the resources and
activities required to achieve the organization's objectives and
combining them to create a formal structure, assigning
responsibility, and delegating authority to carry out assignments
◉ Planning.
,Answer: the process of setting goals and determining the actions
necessary to attain them. Thus, planning involves determining the
"what" and the "how."
◉ Input.
Answer: Human Capital, Financial Capital, Raw Materials,
Technological, Information
◉ What are the levels of management?.
Answer: 1. Top
2. Middle
3. First-Line
◉ Top Management.
Answer: CEO's, CIO's, Presidents
◉ Middle Management.
Answer: VP, Division Heads, Directors
◉ First-Line Management.
Answer: Supervisors, Foreman, Team Leaders, Coaches
, ◉ What are the Organizational Functions & Management Types?.
Answer: 1. Primary Functions
2. Support Functions
3. General/Functional Managers
◉ What are the Primary Functions?.
Answer: 1. Operations: production, manufacturing, or the generation
of service
2. Marketing: distribution, promotion, sales
3. Finance: acquisition and use of funds, budgeting
◉ Support Functions.
Answer: Organizational functions necessary to keep the primary
organizational functions operating effectively.
◉ General/Functional Managers.
Answer: Managers responsible for any one primary of support
function, such as human resources.
◉ What are the Managerial Skills?.
Answer: 1. Conceptual
2. Technical
GUIDE
◉ Controlling.
Answer: the process of determining the ways and means of
following-up to ensure that actual performance is leading to goal
attainment.
◉ Output.
Answer: Efficient & effective performance, Products and/or services
desired by customers
◉ Leading.
Answer: refers to utilizing influence to motivate employees to
achieve goals.
◉ Organizing.
Answer: the management function of determining the resources and
activities required to achieve the organization's objectives and
combining them to create a formal structure, assigning
responsibility, and delegating authority to carry out assignments
◉ Planning.
,Answer: the process of setting goals and determining the actions
necessary to attain them. Thus, planning involves determining the
"what" and the "how."
◉ Input.
Answer: Human Capital, Financial Capital, Raw Materials,
Technological, Information
◉ What are the levels of management?.
Answer: 1. Top
2. Middle
3. First-Line
◉ Top Management.
Answer: CEO's, CIO's, Presidents
◉ Middle Management.
Answer: VP, Division Heads, Directors
◉ First-Line Management.
Answer: Supervisors, Foreman, Team Leaders, Coaches
, ◉ What are the Organizational Functions & Management Types?.
Answer: 1. Primary Functions
2. Support Functions
3. General/Functional Managers
◉ What are the Primary Functions?.
Answer: 1. Operations: production, manufacturing, or the generation
of service
2. Marketing: distribution, promotion, sales
3. Finance: acquisition and use of funds, budgeting
◉ Support Functions.
Answer: Organizational functions necessary to keep the primary
organizational functions operating effectively.
◉ General/Functional Managers.
Answer: Managers responsible for any one primary of support
function, such as human resources.
◉ What are the Managerial Skills?.
Answer: 1. Conceptual
2. Technical
