ORGANIZATIONAL BEHAVIOR OBJECTIVE
ASSESSMENT PREP & PRACTICE
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, An employee enjoys having a large span of responsibility and Answer: Intrinsic Reward
is motivated to do well because of personal feelings. Which
kind of reward is this? Breakdown: Rewards are split by where the feeling happens. Internal feelings like pride,
enjoyment, or feeling trusted are intrinsic. Tangible objects given by others like cash,
promotions, or trophies are extrinsic.
Memory Trick: Intrinsic = Inside your own brain.
Which theory of motivation focuses on 5 levels of needs, and Answer: Maslow’s Hierarchy of Needs Theory
further separates those needs by lower-order needs and
higher-order needs? Breakdown: The exam uses the phrase "lower and higher-order splits" to describe
Maslow's pyramid. Lower needs are survival (pay/safety); higher needs are psychological
(camaraderie/pride).
Memory Trick: 5 Levels of needs always equals Maslow.
What is an advantage of a cohesive group? Answer: Higher employee satisfaction, lower turnover, and strong alignment on goals
Breakdown: Cohesive means the team sticks together like glue. They enjoy their
workplace, support one another, and pull in the same direction.
Memory Trick: Cohesive = Social Glue. It keeps people happy and stops them from
quitting.
What is an advantage of a group that is not very cohesive? Answer: It is immune to Groupthink and more open to diverse perspectives
Breakdown: When teammates are not best friends, they aren't afraid of hurting feelings.
This makes them comfortable challenging bad ideas and pitching unique viewpoints.
Memory Trick: Low Cohesion = Low Peer Pressure. People speak their minds objectively.
Which term describes the tendency for individuals to expend Answer: Social Loafing
less effort when working collectively than when working
individually? Breakdown: This is the "free" rider problem where people hide in a crowd and assume
someone else will do the work.
Memory Trick: Social Loafing = Couch Loafing. People get lazy when accountability is
hidden.