MGT 300 SOUTH ALABAMA FINAL EXAM STUDY GUIDE & PRACTICE
QUESTIONS 2026/2027
Which company was highlighted in chapter 1 because of their ability to generate a larger
percentage of overall sales from growth in international markets? - ANS✔✔ McDonalds
From chapter 2, who is considered the "father" of total quality management? Hint: He was part
of the team sent to rebuild Japan's economy post World War II. - ANS✔✔ Deming
Pat Turner, plant manager for Salvage, Inc., recognizes the factory employees for their
outstanding performance at the semi-annual awards ceremony on the plant floor by presenting
a plaque and a check for $100. Pat is engaging in the management function of? - ANS✔✔
leading
Synergize, Dr. Stephen Covey's habit number 6, refers to? - ANS✔✔ a shared peak experience
created as the culmination of habits 1-5
Which of the people you studied in chapter 2 is known for the $5 day, a wage that at the time
was almost twice the previous rate for a nine-hour day? - ANS✔✔ ford
The four management functions include? - ANS✔✔ planning, organizing, leading, and
controlling
When a manager recognizes the importance of smart phones and their use in his/her
organization, the manager is dealing with which of the general environmental factors? - ANS✔✔
technological
The phrase "Just do it" is expressing which habit number of Dr. Coveys? - ANS✔✔ 1
,The concept that a firm is affected by its external environment and also affects this environment
is referred to as? - ANS✔✔ open system
Chief Operating Officer (COO) is a title used to refer to? - ANS✔✔ a top level manager in charge
of operations
Who developed the Acceptance Theory of Authority concept which proposing that subordinates
will accept orders only if they understand them and are able and willing to comply with them. A
key assumption of this theory is that the relationship between a leader and a subordinate is a
reciprocal process. - ANS✔✔ Barnard
When Tanisha, a manager, directs or motivates her employees, she is performing the
management function of? - ANS✔✔ leading
When a manager is involved with minimizing production waste and improving the quality of the
finished product, he or she is acting in what primary business function? - ANS✔✔ operations
According to Porter's Generic Strategies Theory what type strategy is Sam's Club pursuing? -
ANS✔✔ focused cost leadership
According to your text, organizations, such as Kroger or Publix, interact with many important
and dissimilar environmental factors. However, the factors do not tend to change frequently or
dramatically. Therefore, these companies tend to operate in what type of business
environment? - ANS✔✔ complex/stable
When the U.S. government stops oil companies from drilling in the Gulf of Mexico, this is an
example of which general environmental factor? - ANS✔✔ political/legal
Wage rates, interest rates, employment, and inflation are factors typically associated with which
general environment factor? - ANS✔✔ economic
, A restaurant manager who uses 10% fewer employee hours this month is said to be more? -
ANS✔✔ efficient
According to the article I shared with you about Dr. Stephen Covey's 7 habits, which habit
means: Approaching any role you have in life with your values and directions clear? - ANS✔✔ 2
When a manager is working with a supplier about a manufacturing issue, she is concerned with
which specific environment?
Correct! - ANS✔✔ the task environment
As relates to the balanced scorecard (BSC), the letters KPI stand for? - ANS✔✔ key performance
indicator
Each of the following is considered one of Scientific Management's four principles EXCEPT? -
ANS✔✔ give employees autonomy to do their work their way
Which combination below is most true about a SWOT analysis? - ANS✔✔ strengths are internal
to the organization while opportunities are external
Which of the following is not one of the three primary business functions of most
organizations? - ANS✔✔ human resources
Examples of titles of first-level managers include all of the following except? - ANS✔✔ CEO
Top managers generally use which type of managerial skills more than middle and front-line
managers? - ANS✔✔ conceptual
QUESTIONS 2026/2027
Which company was highlighted in chapter 1 because of their ability to generate a larger
percentage of overall sales from growth in international markets? - ANS✔✔ McDonalds
From chapter 2, who is considered the "father" of total quality management? Hint: He was part
of the team sent to rebuild Japan's economy post World War II. - ANS✔✔ Deming
Pat Turner, plant manager for Salvage, Inc., recognizes the factory employees for their
outstanding performance at the semi-annual awards ceremony on the plant floor by presenting
a plaque and a check for $100. Pat is engaging in the management function of? - ANS✔✔
leading
Synergize, Dr. Stephen Covey's habit number 6, refers to? - ANS✔✔ a shared peak experience
created as the culmination of habits 1-5
Which of the people you studied in chapter 2 is known for the $5 day, a wage that at the time
was almost twice the previous rate for a nine-hour day? - ANS✔✔ ford
The four management functions include? - ANS✔✔ planning, organizing, leading, and
controlling
When a manager recognizes the importance of smart phones and their use in his/her
organization, the manager is dealing with which of the general environmental factors? - ANS✔✔
technological
The phrase "Just do it" is expressing which habit number of Dr. Coveys? - ANS✔✔ 1
,The concept that a firm is affected by its external environment and also affects this environment
is referred to as? - ANS✔✔ open system
Chief Operating Officer (COO) is a title used to refer to? - ANS✔✔ a top level manager in charge
of operations
Who developed the Acceptance Theory of Authority concept which proposing that subordinates
will accept orders only if they understand them and are able and willing to comply with them. A
key assumption of this theory is that the relationship between a leader and a subordinate is a
reciprocal process. - ANS✔✔ Barnard
When Tanisha, a manager, directs or motivates her employees, she is performing the
management function of? - ANS✔✔ leading
When a manager is involved with minimizing production waste and improving the quality of the
finished product, he or she is acting in what primary business function? - ANS✔✔ operations
According to Porter's Generic Strategies Theory what type strategy is Sam's Club pursuing? -
ANS✔✔ focused cost leadership
According to your text, organizations, such as Kroger or Publix, interact with many important
and dissimilar environmental factors. However, the factors do not tend to change frequently or
dramatically. Therefore, these companies tend to operate in what type of business
environment? - ANS✔✔ complex/stable
When the U.S. government stops oil companies from drilling in the Gulf of Mexico, this is an
example of which general environmental factor? - ANS✔✔ political/legal
Wage rates, interest rates, employment, and inflation are factors typically associated with which
general environment factor? - ANS✔✔ economic
, A restaurant manager who uses 10% fewer employee hours this month is said to be more? -
ANS✔✔ efficient
According to the article I shared with you about Dr. Stephen Covey's 7 habits, which habit
means: Approaching any role you have in life with your values and directions clear? - ANS✔✔ 2
When a manager is working with a supplier about a manufacturing issue, she is concerned with
which specific environment?
Correct! - ANS✔✔ the task environment
As relates to the balanced scorecard (BSC), the letters KPI stand for? - ANS✔✔ key performance
indicator
Each of the following is considered one of Scientific Management's four principles EXCEPT? -
ANS✔✔ give employees autonomy to do their work their way
Which combination below is most true about a SWOT analysis? - ANS✔✔ strengths are internal
to the organization while opportunities are external
Which of the following is not one of the three primary business functions of most
organizations? - ANS✔✔ human resources
Examples of titles of first-level managers include all of the following except? - ANS✔✔ CEO
Top managers generally use which type of managerial skills more than middle and front-line
managers? - ANS✔✔ conceptual
