TICO EXAM [2026] | A+ VERIFIED ANSWERS | UPDATED
ACTUAL QUESTIONS | DETAILED STUDY GUIDE AND
FINAL REVIEW
• TICO works with consumers to ensure that -✓✓ANSWER: they are aware of
their rights under Travel Industry Act, 2002
• TICO enhances industry professionalism in many ways, including -✓✓ANSWER:
maintaining an informative and up-to-date website
• The registration and inspection of travel businesses in Ontario is conducted by -
✓✓ANSWER: the Travel Industry Council of Ontario (TICO)
• The Travel Industry Act, 2002 defines travel agent as -✓✓ANSWER: a person
who sells travel services provided by another person
• The Travel Industry Compensation Fund applies to -✓✓ANSWER: Manitoba
consumers who purchase travel from an Ontario travel agency
• In cases where the Registrar issues a false advertising order because a
registrant's advertising violates the Act, when does the order take effect? -
✓✓ANSWER: immediately
• ABC agency is promoting a resort on its website. It has included an artist's
drawing of the resort as part of the representation. Would TICO approve of this? -
✓✓ANSWER: yes, as long as the drawing is accurate and the representation states
that the drawing is not a photograph
, • When a travel agent publishes a price in a tour brochure or similar
representation, Ontario Regulation 26/05 demands that he or she show -
✓✓ANSWER: All taxes except PST, GST and HST
• The statement included on the customer's invoice says that price increases are
permitted. The customer will have to pay more if the price is increased by -
✓✓ANSWER: 5% before the customer has paid in full
• Joe Smith purchases travel services from ABC agency, which includes a
scheduled flight. Joe may be entitled to a full immediate refund or comparable
alternative travel services if the scheduled flight is delayed by -✓✓ANSWER: c. 25
hours
• Whose responsibility is it to check that a client's accommodation is going to be
in the same condition as when it was described to the client at the time of
purchase? -✓✓ANSWER: c. registrant
• Which item takes precedence over other claims on the Travel Industry
Compensation Fund? Payments for -✓✓ANSWER: c. trip completion
• Joe Smith purchases a package tour from ABC agency that includes a return
economy flight. The airline end supplier becomes bankrupt during Joe's trip and
he is stranded at the destination. Will his trip completion expense claim be
successful? -✓✓ANSWER: b. no, because trip completion expense claims may only
be made when a trip cannot be completed because travel services were not
provided as a result of the failure of a registrant
ACTUAL QUESTIONS | DETAILED STUDY GUIDE AND
FINAL REVIEW
• TICO works with consumers to ensure that -✓✓ANSWER: they are aware of
their rights under Travel Industry Act, 2002
• TICO enhances industry professionalism in many ways, including -✓✓ANSWER:
maintaining an informative and up-to-date website
• The registration and inspection of travel businesses in Ontario is conducted by -
✓✓ANSWER: the Travel Industry Council of Ontario (TICO)
• The Travel Industry Act, 2002 defines travel agent as -✓✓ANSWER: a person
who sells travel services provided by another person
• The Travel Industry Compensation Fund applies to -✓✓ANSWER: Manitoba
consumers who purchase travel from an Ontario travel agency
• In cases where the Registrar issues a false advertising order because a
registrant's advertising violates the Act, when does the order take effect? -
✓✓ANSWER: immediately
• ABC agency is promoting a resort on its website. It has included an artist's
drawing of the resort as part of the representation. Would TICO approve of this? -
✓✓ANSWER: yes, as long as the drawing is accurate and the representation states
that the drawing is not a photograph
, • When a travel agent publishes a price in a tour brochure or similar
representation, Ontario Regulation 26/05 demands that he or she show -
✓✓ANSWER: All taxes except PST, GST and HST
• The statement included on the customer's invoice says that price increases are
permitted. The customer will have to pay more if the price is increased by -
✓✓ANSWER: 5% before the customer has paid in full
• Joe Smith purchases travel services from ABC agency, which includes a
scheduled flight. Joe may be entitled to a full immediate refund or comparable
alternative travel services if the scheduled flight is delayed by -✓✓ANSWER: c. 25
hours
• Whose responsibility is it to check that a client's accommodation is going to be
in the same condition as when it was described to the client at the time of
purchase? -✓✓ANSWER: c. registrant
• Which item takes precedence over other claims on the Travel Industry
Compensation Fund? Payments for -✓✓ANSWER: c. trip completion
• Joe Smith purchases a package tour from ABC agency that includes a return
economy flight. The airline end supplier becomes bankrupt during Joe's trip and
he is stranded at the destination. Will his trip completion expense claim be
successful? -✓✓ANSWER: b. no, because trip completion expense claims may only
be made when a trip cannot be completed because travel services were not
provided as a result of the failure of a registrant
