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Articles Summary | Marketing and Persuasive Communication | VU Amsterdam | 2024/25

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This is part of the English summary from the year 2024 of all the necessary readings for the 2nd year Bachelor Communication Science course „Marketing and Persuasive Communication“. The summary includes all articles used in the course that year. These are: - Brown, R. (2000). Group processes. Oxford: Blackwell Publishers. Chapter 4: Social influence in groups (pp. 123-166) - Petty, R., Cacioppo, JT, & Schumann, D. (1983). Central and peripheral routes to advertising effectiveness: the moderating role of involvement. Journal of Consumer Research, 10 , 135-146 - Zimbardo , PG, & Leippe , MR (2002). The psychology of attitude change and social influence. New York: McGraw-Hill. Chapter 7: Influence, awareness, and the unconscious: When what you don't know may change you (pp. 244-286). - Hovland, C. I., & Weiss, W. (1951). The influence of source credibility on communication effectiveness. Public opinion quarterly, 15(4), 635-650. - Edwards, K., & Smith, EE (1996). A disconfirmation bias in the evaluation of arguments. Journal of Personality and Social Psychology, 71 (1), 5-24. - Burger, JM (1986). Increasing compliance by improving the deal: The that's not-all technique. Journal of Personality and Social Psychology, 51, 277-283. - Gorn , GJ (1982). The effects of music in advertising on choice behavior: A classical conditioning approach. Journal of Marketing, 46 (1), 94-101. - Strahan, EJ, Spencer, SJ, & Zanna , MP (2002). Subliminal priming and persuasion: Striking while the iron is hot. Journal of Experimental Social Psychology, 38 (6), 556-568. - Keller, KL (1993). Conceptualizing, Measuring and Managing Customer-Based Brand Equity. Journal of Marketing, 57 (1), 1-22. - Breves, P. L., Liebers, N., Abt, M., & Kunze, A. (2019). The perceived fit between instagram influencers and the endorsed brand: How influencer–brand fit affects source credibility and persuasive effectiveness. Journal of Advertising Research, 59(4), 440-454. - Das, E., Galekh, M., & Vonkeman, C. (2015). Is sexy better than funny? Disentangling the persuasive effects of pleasure and arousal across sex and humour appeals. International Journal of Advertising, 34(3), 406-420.

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Brown, R. (2000). Group processes. Chapter 4: Social
influence in groups.
The Power of the Majority
The pervasiveness of conformity
- Distinguish between conformity involving private perceptual/cognitive
change (seeing the world differently) or one that is merely a behavioural
or public compliance (go with the flow)
- Berry: relates the degree of conformity to the natire of the economy in
different societies
 Societies whose economies require high degree of interdependence
have greater pressure to conformity



Why do people conform?
- Festinger: social construction of reality
 Our beliefes about the world are mini-theories, guiding our actions
and helping us to interpret social events
 Social comparison
 We turn to other people for information about the correctness
of our beliefs
 When other aggree with us it offers reassurance that our
beliefs aren’t at variance with reality
 People value uniformity in groups and will often behave so as
to maintain it
- Presence of important group goal
 Iduces uniformity of action among group members, especially where
achievement of the goal is dependent on the aggregation of their
efforts
- Group has initial attractiveness for it members
 The other people in the group + their opnions matter to the person
subjectes to the influence
 The more they matter the more conformity should occur
- Deutsch & Gerard: normative influence
 avoid possibility of social humilation
 people prefer to be liked rather than disliked -> adapt their opinion
- Turner
 Fundametal feature of group membership: provides people
with social identity (helps them to define who they are)



On being a deviate
- Those in majority direct most of their communication towards those in
minority trying to persuade them to change their position

,  The greater the discrepancy, the more communication
 If attempts are unsuccessful, other members of the group will dislike
deviants



The Influence of the Minority
- Festinger: social influence is a unidirectional process
 Deviant individuals are seen as passive recipients of pressure from
the rest of the group
- Moscovici: groups change as a response to new external circumstances
 If group wants to achieve a new goal, it adapts accordingly which
might result in changes within the group
 Minority influence is possible as a group always contains potential
divisions
 Deviants make those divisions explicit and fom the resulting
conflict new norms may emerge
- Minorities seem to have their strongest effects indirectly
 after some delay
 on some dimension of attitude/behaviour that is related but not
necessarily identical to the anticipated one
- minorities act as catalysts for change by provoking congitive conflict in the
majority
- reason why minorities (not) succeed:
 amount of personal involvement the majority has in maintaining its
view
 prevailing climaze of opinion in the group or culture concerned



Social categorization and minority influence
- Self categorization theory
 People gravitate towards those in their ingroup but away from those
in outgroups
- Sometimes it may be more efficient to express a deviant pov from outside
the ingroup
 When minority opinion is itself a deviant/unrepresentative position
within the outgroup
- Outgroup people can be influenced when they become temporarily re-
categorized as ingroup members (on the particular matter under debate)



Two Influence Processes or One?
- Moscovici: Conversion Theory
 Majorities primarily elicit public conformity from individual group
members for social or informational dependence

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