MGMT 100 Final exam University of
Canterbury Questions Correctly
Answers 100% Pass.
HRM - correct answers Human resource management
Activities and goals of human resource management
HR needs - correct answers Planning, recruitment, selection
Development - correct answers Training, Performance, Management
Maintaining workforce - correct answers Wages, conditions, industrial relations, Health & safety, career
development, change management.
Recruitment - correct answers Activities to develop a pool of qualified candidates. It can be done
internally and/or externally. It is mutual process.
Realistic job preview - correct answers Not just selling the best aspect of the job.
This leads to higher retention and satisfaction.
Structured interviews - correct answers are good and often include behavioral questions
Unstructured interviews - correct answers Are not great as you cannot compare between candidates.
Teams - correct answers Model of Team effectiveness
Inputs - correct answers - Team type
- Team characteristics
,- Team composition
Team type - correct answers - Formal
- Self-managed
- Virtual/global
Team Characteristics - correct answers - Size
- Diversity
- Roles
Team composition - correct answers -Knowledge and skills
- Benefits and costs
Out puts - correct answers Team processes
Team Processes - correct answers - Stage of development
- Cohesiveness
- Norms
- Conflict resolution
Inputs + out puts = _______________ - correct answers Work team effectiveness
work team effectiveness - correct answers - productive output
- personal satisfaction
- capacity to adapt and learn
Team Effectiveness can be summarized by: - correct answers Quality of inputs + (Process gains - Process
losses)
, Team Size - correct answers - Small Teams
- Larger Teams
THERE IS NO OPTIMAL TEAM SIZE
Small Teams - correct answers Are 2-4 and tend to show more agreement and ask more questions and
exchange more opinions.
Large Teams - correct answers Tend to be 12+, have more disagreements and differences in opinions
and aren't as easy to coordinate
Team diversity - correct answers Different values, Personalities, Experiences, can create challenges.
Greater variety of ideas, perspectives and experiences that add value to problem solving and task
performance
Leadership - correct answers The process of influencing others to achieve group or organizational goals
Power Theory - correct answers The potential ability to influence the behavior's of others
Hard Power - correct answers Positions power
Based on things managers can offer to others
Soft Power - correct answers Personal power
Based on the ways managers are viewed by others
Trait Theory - correct answers Distinguishing personal characteristics;
intelligence, honesty, self-confidence.
Trait theory = leaders are born, not made. - correct answers Trait Leadership Theory, also known as the
"Great Man" theory, contends that
leaders are born, not made.
Canterbury Questions Correctly
Answers 100% Pass.
HRM - correct answers Human resource management
Activities and goals of human resource management
HR needs - correct answers Planning, recruitment, selection
Development - correct answers Training, Performance, Management
Maintaining workforce - correct answers Wages, conditions, industrial relations, Health & safety, career
development, change management.
Recruitment - correct answers Activities to develop a pool of qualified candidates. It can be done
internally and/or externally. It is mutual process.
Realistic job preview - correct answers Not just selling the best aspect of the job.
This leads to higher retention and satisfaction.
Structured interviews - correct answers are good and often include behavioral questions
Unstructured interviews - correct answers Are not great as you cannot compare between candidates.
Teams - correct answers Model of Team effectiveness
Inputs - correct answers - Team type
- Team characteristics
,- Team composition
Team type - correct answers - Formal
- Self-managed
- Virtual/global
Team Characteristics - correct answers - Size
- Diversity
- Roles
Team composition - correct answers -Knowledge and skills
- Benefits and costs
Out puts - correct answers Team processes
Team Processes - correct answers - Stage of development
- Cohesiveness
- Norms
- Conflict resolution
Inputs + out puts = _______________ - correct answers Work team effectiveness
work team effectiveness - correct answers - productive output
- personal satisfaction
- capacity to adapt and learn
Team Effectiveness can be summarized by: - correct answers Quality of inputs + (Process gains - Process
losses)
, Team Size - correct answers - Small Teams
- Larger Teams
THERE IS NO OPTIMAL TEAM SIZE
Small Teams - correct answers Are 2-4 and tend to show more agreement and ask more questions and
exchange more opinions.
Large Teams - correct answers Tend to be 12+, have more disagreements and differences in opinions
and aren't as easy to coordinate
Team diversity - correct answers Different values, Personalities, Experiences, can create challenges.
Greater variety of ideas, perspectives and experiences that add value to problem solving and task
performance
Leadership - correct answers The process of influencing others to achieve group or organizational goals
Power Theory - correct answers The potential ability to influence the behavior's of others
Hard Power - correct answers Positions power
Based on things managers can offer to others
Soft Power - correct answers Personal power
Based on the ways managers are viewed by others
Trait Theory - correct answers Distinguishing personal characteristics;
intelligence, honesty, self-confidence.
Trait theory = leaders are born, not made. - correct answers Trait Leadership Theory, also known as the
"Great Man" theory, contends that
leaders are born, not made.
