SOCIAL WORK PRACTICE 1 FINAL COMPLETE
COURSE REVIEW GUIDE
◉ The main advantage of communication by telephone is its
a. low possibility for misunderstanding
b. capacity to preserve confidentially
c. potential for dealing with complex details
d. speed and simplicity
Answer: speed and simplicity
◉ Which type of computer program is most likely to be used in
agency's budgeting process?
a. Email
b. Desktop Publishing
c. Word processing
d. Spreadsheets
Answer: spreadsheets
◉ In the acronym SOAPIER, the letters "S" and "P" stand for: a.
Service and Person
b. Sequence and Process
c. Subjective and Plan
,d. Strategy and Procedure
Answer: Subjective and Plan
◉ If an error is made in a client's record, what is the most
appropriate way to handle it?
a. Inform your supervisor
b. Draw one line through the incorrect information and correct it
c. Use White-Out or an erasure to eliminate error
Answer: Draw one line through the incorrect information and
correct it
◉ What is one basic guideline for documenting in case records?
a. Be as concise as possible
b. Use very descriptive words such as 'always' or 'perfect'
c. Maintain a subjective view of the case situation
Answer: Be concise as possible
◉ What is the benefit of the narrative type of recording format?
a. It can be wordy and lengthy
b. Allows for greater attention to the client's individuality
c. Keeps the focus on the social worker processes
Answer: Allows for greater attention to the client's individuality
,◉ What is the number one rule for recording/documentation in
client records?
a. The client comes first
b. If it's not written, it wasn't done
c. Maintain objectivity
Answer: If it's not written, it wasn't done
◉ What type of recording is intended to increase self-awareness and
help the learner differentiate among facts, feelings, and impressions?
a. Chronological Recording
b Narrative Recording
c Process Recording
Answer: Process Recording
◉ Which of the following describes summary recordings?
a. They focus on the process the social worker utilizes
b. They are highly detailed forms of recording
c. They are organized by specific topic headings
Answer: They focus on the process the social worker utilizes
, ◉ Which of the following information is not appropriate to use in a
case record?
a. Sexist language
b. Gossip about a client and frustrations about another professional
c. All of these
Answer: All of these
◉ What is the benefit of the recording format called SOAP?
a. Provides a standardized format
b. The client is individualized
c. Provides a comprehensive view of client
Answer: Provides a standardized format
◉ Which of the following should be included in a client's case
record?
a. Primarily client strengths
b. Derogatory labels
c. A balanced picture of the client
Answer: Primarily client strengths
◉ Which type of recording format is used most often in agency case
records?
COURSE REVIEW GUIDE
◉ The main advantage of communication by telephone is its
a. low possibility for misunderstanding
b. capacity to preserve confidentially
c. potential for dealing with complex details
d. speed and simplicity
Answer: speed and simplicity
◉ Which type of computer program is most likely to be used in
agency's budgeting process?
a. Email
b. Desktop Publishing
c. Word processing
d. Spreadsheets
Answer: spreadsheets
◉ In the acronym SOAPIER, the letters "S" and "P" stand for: a.
Service and Person
b. Sequence and Process
c. Subjective and Plan
,d. Strategy and Procedure
Answer: Subjective and Plan
◉ If an error is made in a client's record, what is the most
appropriate way to handle it?
a. Inform your supervisor
b. Draw one line through the incorrect information and correct it
c. Use White-Out or an erasure to eliminate error
Answer: Draw one line through the incorrect information and
correct it
◉ What is one basic guideline for documenting in case records?
a. Be as concise as possible
b. Use very descriptive words such as 'always' or 'perfect'
c. Maintain a subjective view of the case situation
Answer: Be concise as possible
◉ What is the benefit of the narrative type of recording format?
a. It can be wordy and lengthy
b. Allows for greater attention to the client's individuality
c. Keeps the focus on the social worker processes
Answer: Allows for greater attention to the client's individuality
,◉ What is the number one rule for recording/documentation in
client records?
a. The client comes first
b. If it's not written, it wasn't done
c. Maintain objectivity
Answer: If it's not written, it wasn't done
◉ What type of recording is intended to increase self-awareness and
help the learner differentiate among facts, feelings, and impressions?
a. Chronological Recording
b Narrative Recording
c Process Recording
Answer: Process Recording
◉ Which of the following describes summary recordings?
a. They focus on the process the social worker utilizes
b. They are highly detailed forms of recording
c. They are organized by specific topic headings
Answer: They focus on the process the social worker utilizes
, ◉ Which of the following information is not appropriate to use in a
case record?
a. Sexist language
b. Gossip about a client and frustrations about another professional
c. All of these
Answer: All of these
◉ What is the benefit of the recording format called SOAP?
a. Provides a standardized format
b. The client is individualized
c. Provides a comprehensive view of client
Answer: Provides a standardized format
◉ Which of the following should be included in a client's case
record?
a. Primarily client strengths
b. Derogatory labels
c. A balanced picture of the client
Answer: Primarily client strengths
◉ Which type of recording format is used most often in agency case
records?
