ADA Accessibility Specialist Certification
Comprehensive Exam Review 2026/2027 –
Complete Exam-Style Questions with Correct
Answers & Detailed Rationales | Verified &
Reliable
Question 1
Which ADA title primarily prohibits disability discrimination by
state and local governments in their services, programs, and
activities?
A. Title I
B. Title II
C. Title III
D. Title IV
Correct answer: B. Title II
Rationale: Title II applies to state and local government entities
and prohibits disability discrimination in their services,
programs, and activities. Title I addresses employment, Title III
addresses private places of public accommodation and
commercial facilities, and Title IV primarily addresses
telecommunications relay services and related communications
requirements. This distinction is fundamental when determining
which ADA obligations apply to a particular entity.
,Question 2
Under Title I of the ADA, which employer generally falls within
the ADA's employment coverage threshold?
A. A private employer with 10 employees
B. A private employer with 15 employees
C. A private employer with 12 employees
D. A private employer with 5 employees
Correct answer: B. A private employer with 15 employees
Rationale: Title I generally covers employers with 15 or more
employees, including private employers and state and local
government employers. The threshold is an important
distinction because Title I's employment protections and
reasonable-accommodation requirements are different from
Title III's public-accommodation obligations.
Question 3
A public accommodation has a policy prohibiting all animals
inside its facility. A customer enters with a properly trained
service dog. What is the general ADA requirement?
A. The public accommodation may exclude the dog because of
its no-animal policy.
B. The public accommodation may require certification before
allowing the dog inside.
C. The public accommodation generally must modify the no-
,animal policy to permit the service dog.
D. The public accommodation may charge a pet deposit.
Correct answer: C. The public accommodation generally must
modify the no-animal policy to permit the service dog.
Rationale: A public accommodation generally must make
reasonable modifications to permit service animals, even when
it maintains a general no-pets policy. A service animal may be
excluded when it is out of control and the handler does not take
effective action, or when it is not housebroken. A public
accommodation may not impose a special surcharge simply
because the individual uses a service animal.
Question 4
Which two questions may a public accommodation generally
ask when it is not obvious that an animal qualifies as a service
animal?
A. What is the person's diagnosis and who trained the animal?
B. What medication does the person take and how old is the
animal?
C. Is the animal required because of a disability, and what
work or task has it been trained to perform?
D. What documentation proves the animal's certification and
what breed is it?
, Correct answer: C. Is the animal required because of a
disability, and what work or task has it been trained to
perform?
Rationale: The ADA permits two limited inquiries when the
disability-related need for the animal is not apparent: whether
the animal is required because of a disability and what work or
task it has been trained to perform. The entity may not ask
about the nature or extent of the person's disability or demand
documentation as a condition of entry.
Question 5
A restaurant needs to communicate complex medical
information to a deaf customer during a lengthy consultation.
Which principle most directly governs the restaurant's
obligation?
A. The customer must provide an interpreter.
B. The restaurant may require the customer's companion to
interpret.
C. The restaurant must provide appropriate auxiliary aids and
services when necessary for effective communication.
D. Written notes are always legally sufficient.
Correct answer: C. The restaurant must provide appropriate
auxiliary aids and services when necessary for effective
communication.
Comprehensive Exam Review 2026/2027 –
Complete Exam-Style Questions with Correct
Answers & Detailed Rationales | Verified &
Reliable
Question 1
Which ADA title primarily prohibits disability discrimination by
state and local governments in their services, programs, and
activities?
A. Title I
B. Title II
C. Title III
D. Title IV
Correct answer: B. Title II
Rationale: Title II applies to state and local government entities
and prohibits disability discrimination in their services,
programs, and activities. Title I addresses employment, Title III
addresses private places of public accommodation and
commercial facilities, and Title IV primarily addresses
telecommunications relay services and related communications
requirements. This distinction is fundamental when determining
which ADA obligations apply to a particular entity.
,Question 2
Under Title I of the ADA, which employer generally falls within
the ADA's employment coverage threshold?
A. A private employer with 10 employees
B. A private employer with 15 employees
C. A private employer with 12 employees
D. A private employer with 5 employees
Correct answer: B. A private employer with 15 employees
Rationale: Title I generally covers employers with 15 or more
employees, including private employers and state and local
government employers. The threshold is an important
distinction because Title I's employment protections and
reasonable-accommodation requirements are different from
Title III's public-accommodation obligations.
Question 3
A public accommodation has a policy prohibiting all animals
inside its facility. A customer enters with a properly trained
service dog. What is the general ADA requirement?
A. The public accommodation may exclude the dog because of
its no-animal policy.
B. The public accommodation may require certification before
allowing the dog inside.
C. The public accommodation generally must modify the no-
,animal policy to permit the service dog.
D. The public accommodation may charge a pet deposit.
Correct answer: C. The public accommodation generally must
modify the no-animal policy to permit the service dog.
Rationale: A public accommodation generally must make
reasonable modifications to permit service animals, even when
it maintains a general no-pets policy. A service animal may be
excluded when it is out of control and the handler does not take
effective action, or when it is not housebroken. A public
accommodation may not impose a special surcharge simply
because the individual uses a service animal.
Question 4
Which two questions may a public accommodation generally
ask when it is not obvious that an animal qualifies as a service
animal?
A. What is the person's diagnosis and who trained the animal?
B. What medication does the person take and how old is the
animal?
C. Is the animal required because of a disability, and what
work or task has it been trained to perform?
D. What documentation proves the animal's certification and
what breed is it?
, Correct answer: C. Is the animal required because of a
disability, and what work or task has it been trained to
perform?
Rationale: The ADA permits two limited inquiries when the
disability-related need for the animal is not apparent: whether
the animal is required because of a disability and what work or
task it has been trained to perform. The entity may not ask
about the nature or extent of the person's disability or demand
documentation as a condition of entry.
Question 5
A restaurant needs to communicate complex medical
information to a deaf customer during a lengthy consultation.
Which principle most directly governs the restaurant's
obligation?
A. The customer must provide an interpreter.
B. The restaurant may require the customer's companion to
interpret.
C. The restaurant must provide appropriate auxiliary aids and
services when necessary for effective communication.
D. Written notes are always legally sufficient.
Correct answer: C. The restaurant must provide appropriate
auxiliary aids and services when necessary for effective
communication.
