Connecticut 911 Telecommunicator
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1. Which Connecticut state agency is responsible for providing training
and certification of public safety telecommunicators?
A. Connecticut Department of Public Health
B. Connecticut State Police Training Division
C. Division of Statewide Emergency Telecommunications (DSET)
D. Connecticut Office of Emergency Medical Services
Rationale: DSET is the Connecticut state entity responsible for public
safety telecommunicator training and certification under the state's
emergency telecommunications framework.
2. Under Connecticut law, which description most accurately defines a
telecommunicator?
A. Any employee who maintains municipal telephone systems
B. A person who exclusively operates police radio equipment
,C. A person whose primary responsibility includes receiving or
processing 9-1-1 calls or dispatching emergency services and receiving
or disseminating emergency information by telephone or radio
D. Any firefighter assigned to a communications vehicle
Rationale: Connecticut law defines a telecommunicator according to the
emergency communications functions performed, including 9-1-1 call
processing, emergency dispatch, and transmission of emergency
information.
3. What minimum score is currently required on the State of
Connecticut Telecommunicator Examination for certification?
A. 60 percent
B. 70 percent
C. 75 percent
D. 80 percent
Rationale: DSET states that candidates must achieve a passing grade of
75 percent or better on the State of Connecticut Telecommunicator
Exam.
4. Which additional certification must be documented for a candidate
seeking Connecticut telecommunicator certification under the
current DSET requirements?
A. CPR instructor certification
B. Firefighter II certification
,C. Police officer certification
D. Emergency Medical Dispatch (EMD) certification
Rationale: DSET requires proof of Emergency Medical Dispatch
certification as part of the certification process.
5. Which federal emergency telecommunications course is specifically
listed among Connecticut's prerequisites for admission to the state
telecommunicator training program?
A. IS-200.c
B. IS-300
C. IS-100.c
D. IS-800.d
Rationale: Connecticut lists FEMA/NIMS IS-100.c, Introduction to the
Incident Command System, among the prerequisite courses for
admission to its telecommunicator training program.
6. Which of the following is another prerequisite course identified by
Connecticut DSET for applicants to the telecommunicator training
program?
A. IS-400
B. IS-700.b
C. IS-907
D. IS-2200
, Rationale: IS-700.b, An Introduction to the National Incident
Management System, is one of the courses Connecticut requires before
admission to the state telecommunicator training program.
7. What is the primary operational purpose of a public safety
answering point (PSAP)?
A. To conduct criminal investigations
B. To provide routine municipal information only
C. To receive emergency calls and initiate or coordinate the appropriate
emergency response
D. To perform emergency medical treatment by telephone
Rationale: A PSAP serves as a critical entry point for emergency
communications, receiving emergency requests and initiating
appropriate public safety response processes.
8. A caller reports that someone is actively breaking into a residence.
Which information should the telecommunicator prioritize?
A. The caller's occupation and employment history
B. The homeowner's property-tax information
C. The exact location, nature of the emergency, immediate threats, and
information needed for responder safety
D. The caller's preferred police officer
Exam Practice Questions And Correct
Answers (Verified Answers) Plus
Rationale 2027 Q&A| Instant
Download Pdf.
1. Which Connecticut state agency is responsible for providing training
and certification of public safety telecommunicators?
A. Connecticut Department of Public Health
B. Connecticut State Police Training Division
C. Division of Statewide Emergency Telecommunications (DSET)
D. Connecticut Office of Emergency Medical Services
Rationale: DSET is the Connecticut state entity responsible for public
safety telecommunicator training and certification under the state's
emergency telecommunications framework.
2. Under Connecticut law, which description most accurately defines a
telecommunicator?
A. Any employee who maintains municipal telephone systems
B. A person who exclusively operates police radio equipment
,C. A person whose primary responsibility includes receiving or
processing 9-1-1 calls or dispatching emergency services and receiving
or disseminating emergency information by telephone or radio
D. Any firefighter assigned to a communications vehicle
Rationale: Connecticut law defines a telecommunicator according to the
emergency communications functions performed, including 9-1-1 call
processing, emergency dispatch, and transmission of emergency
information.
3. What minimum score is currently required on the State of
Connecticut Telecommunicator Examination for certification?
A. 60 percent
B. 70 percent
C. 75 percent
D. 80 percent
Rationale: DSET states that candidates must achieve a passing grade of
75 percent or better on the State of Connecticut Telecommunicator
Exam.
4. Which additional certification must be documented for a candidate
seeking Connecticut telecommunicator certification under the
current DSET requirements?
A. CPR instructor certification
B. Firefighter II certification
,C. Police officer certification
D. Emergency Medical Dispatch (EMD) certification
Rationale: DSET requires proof of Emergency Medical Dispatch
certification as part of the certification process.
5. Which federal emergency telecommunications course is specifically
listed among Connecticut's prerequisites for admission to the state
telecommunicator training program?
A. IS-200.c
B. IS-300
C. IS-100.c
D. IS-800.d
Rationale: Connecticut lists FEMA/NIMS IS-100.c, Introduction to the
Incident Command System, among the prerequisite courses for
admission to its telecommunicator training program.
6. Which of the following is another prerequisite course identified by
Connecticut DSET for applicants to the telecommunicator training
program?
A. IS-400
B. IS-700.b
C. IS-907
D. IS-2200
, Rationale: IS-700.b, An Introduction to the National Incident
Management System, is one of the courses Connecticut requires before
admission to the state telecommunicator training program.
7. What is the primary operational purpose of a public safety
answering point (PSAP)?
A. To conduct criminal investigations
B. To provide routine municipal information only
C. To receive emergency calls and initiate or coordinate the appropriate
emergency response
D. To perform emergency medical treatment by telephone
Rationale: A PSAP serves as a critical entry point for emergency
communications, receiving emergency requests and initiating
appropriate public safety response processes.
8. A caller reports that someone is actively breaking into a residence.
Which information should the telecommunicator prioritize?
A. The caller's occupation and employment history
B. The homeowner's property-tax information
C. The exact location, nature of the emergency, immediate threats, and
information needed for responder safety
D. The caller's preferred police officer
