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Exam (elaborations)

3CX Basic Certification Exam 2024/2025: 100+ Practice Questions & Verified Answers Study Guide

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This comprehensive 3CX Basic Certification Exam study guide, meticulously compiled by [Author Name], is the ultimate resource for IT professionals and telecom enthusiasts aiming to pass their 3CX certification with confidence on the first attempt. Designed to condense complex PBX, VoIP, and SIP trunking concepts into digestible, easy-to-understand practice questions, this document covers every critical topic found in the official 3CX Basic Certification syllabus, including provisioning, firewall configuration, digital receptionists, ring groups, voicemail settings, and emergency number setup. Featuring over 100 practice questions with verified correct answers and detailed true/false explanations updated for the 2024/2025 exam version, this guide ensures you have a complete overview of the testing material without the overwhelm of traditional manuals. Whether you are preparing for your first attempt or retaking the exam, this summary highlights the most frequently tested concepts, exposes common traps, and provides the clarity needed to boost your confidence and pass with ease, making it an essential tool for anyone serious about achieving 3CX Basic Certification success.

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@PROFDOCDIGITALLLIBRARIES



3CX Basic Certification Exam More than 100
Practice Questions and Verified Answers|
100% Correct |2024/ 2025 Update
QUESTION
AP
Welcome email can only be used to provision 3CX client for Windows and Mac


Answer:
F
EX

QUESTION
When creating inbound rules, the destination to which the incoming call is routed can be an
SO
external number?


Answer:
T
LU

QUESTION
When connecting a phone to the network, the phone will be automatically provisioned without
administrator intervention.
TI

Answer:
O
F
N
QUESTION
If you choose to use your own public domain name for a 3CX installation, the task of the person
S
performing the installation When connecting a phone to the network, the phone will be
automatically provisioned without administrator intervention. is to provide a valid certificate
during the installation wizard to cover the chosen domain name


Answer:
T

,@PROFDOCDIGITALLLIBRARIES




QUESTION
The 3CX client is a software application that allows you to make and receive calls


Answer:
AP
T



QUESTION
EX
Read the provisioning guides for IP phones and answer if the following statement is true or false.
Supported DECT base stations can be provisioned via PnP


Answer:
SO
F



QUESTION
Can I set the HTTP port to TCP:5000 and the HTTPS port to be TCP: 443?
LU

Answer:
Yes
TI

QUESTION
O
If firewall verification fails, you can contact 3CX support, instead of consulting the Firewall
Guides on the 3CX website
N
Answer:
F
S

QUESTION
Voicemail is enabled by default on all new extensions.

,@PROFDOCDIGITALLLIBRARIES


Answer:
T



QUESTION
The Voicemail of an extension cannot be disabled
AP

Answer:
F
EX

QUESTION
When provisioning BLF keys on an IP phone, the default action is always blind transfer and
cannot be altered.
SO
Answer:
F
LU
QUESTION
When a problem arises on a supported IP phone, provisioned by 3CX running the supported
firmware, can support for standard device functions be provided by 3cx?
TI
Answer:
Yes
O

QUESTION
If you choose to use a 3CX FQDN, does the configuration wizard generate a trusted SSL
N
certificate for you during the installation?
S
Answer:
Yes



QUESTION

, @PROFDOCDIGITALLLIBRARIES


You can provision more than one IP phone to an extension, even if the manufacturer and/or
models are different?


Answer:
Yes
AP

QUESTION
IP phones marked in red on the PHONES page of the 3CX Management Console indicate an
outdated firmware version. Are those devices still covered by 3CX support for assistance when a
problem occurs with these devices?
EX

Answer:
NO
SO

QUESTION
You can´t configure an option in the digital receptionist to connect callers to another Digital
Receptionist.
LU
Answer:
F
TI
QUESTION
If a 3CX SIP port has been altered to any port other than the 5060, phones can be provisioned
using the Pnp.
O

Answer:
N
T
S

QUESTION
You can automatically delete voice messages that are X days old.


Answer:

Document information

Uploaded on
September 28, 2026
Number of pages
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Written in
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Type
Exam (elaborations)
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