General Management Nocti Review Updated Actual Questions And Correct Answers

GENERAL MANAGEMENT NOCTI REVIEW UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS

Question 1.
the process used to accomplish organizational goals through planning, organizing, leading,
and controlling people and other organizational resources

Correct Answer: management


Question 2.
a management function that includes anticipating trends and determining the best
strategies and tactics to achieve organizational goals and objectives

Correct Answer: planning


Question 3.
a management function that includes designing the structure of the organization and
creating conditions and systems in which everyone and everything work together to
achieve the organizations goals and objectives

Correct Answer: organizing


Question 4.
creating a vision for the organization and guiding, training, coaching, and motivating
others to work effectively to achieve the organizations goals and objectives

Correct Answer: leading


Question 5.
a management function that involves establishing clear standards to determine whether or
not an organization is progressing toward its goals and objectives, rewarding people for
doing a good job, and taking corrective action if they are not

Correct Answer: controlling


Question 6.
an encompassing explanation of why the organization exists and where it's trying to head

Correct Answer: vision


Question 7.
an outline of the fundamental purpose of an organization

Correct Answer: mission statement

,Question 8.
the broad, long term accomplishments an organization wishes to attain

Correct Answer: goals


Question 9.
specific, short term statements detailing how to achieve the organizations goals

Correct Answer: objectives


Question 10.
SWOT = Strengths, Weaknesses, Opportunities and Threats; a planning tool used to
analyze an organizations strengths, weakness, opportunities and threats

Correct Answer: SWOT analysis


Question 11.
the process of determining the major goals of the organization and the policies and
strategies for obtaining and using resources to achieve those goals

Correct Answer: strategic planning


Question 12.
the process of developing detailed, short term statements about what is to be done, who is
to do it, and how it is to be done

Correct Answer: tactical planning


Question 13.
the process of setting work standards and schedules necessary to implement the
company's tactical objectives

Correct Answer: operational planning


Question 14.
the process of preparing alternative courses of action that may be used if the primary
plans don't achieve the organizations objectives

Correct Answer: contingency planning


Question 15.
choosing among two or more alternatives

Correct Answer: decision making

, Question 16.
the process of solving the everyday problems that occur. problem solving is less formal
than decision making and usually calls for quicker action

Correct Answer: problem solving


Question 17.
coming up with as many solutions to a problem as possible in a short period of time with
no censoring of ideas

Correct Answer: brainstorming


Question 18.
PMI = Pluses, Minuses, Implications; listing all the pluses for a solution in one column, all
the minuses in another, and the implications in a third column

Correct Answer: PMI


Question 19.
a visual device that shows relationships among people and divides the organizatins work;
it shows who is accountable for the completion of specific work and who reports to whom

Correct Answer: organization chart


Question 20.
highest level of management, consisting of the president and other key company
executives who develop strategic plans

Correct Answer: top management


Question 21.
the level of management that includes general managers, dividsion managers, and branch
and plant managers who are responsible for tactical planning and controlling

Correct Answer: middle management


Question 22.
managers who are directly responsible for supervising workers and evaluating their daily
performance

Correct Answer: supervisory management


Question 23.
skills that involve the ability to perform tasks in a specific discipline or department

Correct Answer: What are technical skills