WELLCARE ACT MASTERY EXAM ACTUAL EXAM 2026
|| MOST RECENT EXAM 2026|2027 ACTUAL COMPLETE
REAL EXAM QUESTIONS AND CORRECT ANSWERS
(VERIFIED ANSWERS) ALREADY GRADED A+ |
GUARANTEED SUCCESS!! NEWEST EXAM | JUST
RELEASED!!
A broker/agent who has never received a verbal warning cannot be
issued a Corrective Action Plan (CAP).
A. True
B. False
C. Only if the agent has fewer than five complaints
D. Only during the first year of contracting
Answer: B. False
Rationale: A prior verbal warning is not necessarily a prerequisite for
corrective action. A CAP may be issued when circumstances warrant
corrective measures.
Wellcare does not need to be informed of all formal and informal
marketing/sales events at which plans or materials will be presented or
distributed.
A. True
B. False
C. Only formal events must be reported
D. Only events involving PDPs must be reported
,Answer: B. False
Rationale: The supplied training states that Wellcare must be
informed about applicable marketing and sales events. Proper event
reporting supports oversight and compliance.
Marketing benefits in a service area where those benefits are not
available is prohibited and considered misleading unless unavoidable
because of local, regional, or media use.
A. True
B. False
C. Only if the advertisement is printed
D. Only for television advertisements
Answer: A. True
Rationale: Marketing should accurately represent benefits available to
the intended audience. Presenting unavailable benefits can create a
misleading impression unless the communication falls within an
applicable unavoidable local, regional, or media-use exception.
CustomPoint sales material order dates will be posted on
Wellcare.com.
A. True
B. False
C. Only during AEP
D. Only for new agents
Answer: B. False
,Rationale: According to the supplied training, CustomPoint is the
applicable resource for sales materials and ordering information
rather than relying on Wellcare.com for those order dates.
The online Centene Workbench self-service portal enables
brokers/agents to do which of the following?
A. Access resources
B. Submit support requests
C. Access applicable self-service functions
D. All of these
Answer: D. All of these
Rationale: Centene Workbench provides brokers and agents with
multiple self-service resources and support functions.
The TPMO disclaimer must be used by a third-party marketing
organization that sells plans on behalf of more than one MA
organization. Which statement correctly describes the disclaimer
requirement?
A. It is used only on printed applications
B. It must be included in applicable marketing materials and
communications as required
C. It is required only during telephone calls
D. It is required only on social media
Answer: B. It must be included in applicable marketing materials and
communications as required
, Rationale: The supplied material identifies multiple required methods
of TPMO disclaimer communication, including applicable marketing
materials, sales calls, websites, and electronic communications.
Brokers/agents can access which resources under the Shared
Resources section in Centene Workbench?
A. Compliance resources
B. Sales resources
C. Applicable agent resources
D. All of these
Answer: D. All of these
Rationale: Shared Resources is designed to provide brokers and agents
with access to multiple materials and resources needed to conduct
compliant business.
Which of the following is NOT an example of Protected Health
Information (PHI)?
A. A patient's diagnosis
B. A patient's medical record
C. A patient's treatment information
D. A library card
Answer: D. A library card
Rationale: PHI relates to individually identifiable health information.
A general library card is not, by itself, health information and
therefore is not PHI.
|| MOST RECENT EXAM 2026|2027 ACTUAL COMPLETE
REAL EXAM QUESTIONS AND CORRECT ANSWERS
(VERIFIED ANSWERS) ALREADY GRADED A+ |
GUARANTEED SUCCESS!! NEWEST EXAM | JUST
RELEASED!!
A broker/agent who has never received a verbal warning cannot be
issued a Corrective Action Plan (CAP).
A. True
B. False
C. Only if the agent has fewer than five complaints
D. Only during the first year of contracting
Answer: B. False
Rationale: A prior verbal warning is not necessarily a prerequisite for
corrective action. A CAP may be issued when circumstances warrant
corrective measures.
Wellcare does not need to be informed of all formal and informal
marketing/sales events at which plans or materials will be presented or
distributed.
A. True
B. False
C. Only formal events must be reported
D. Only events involving PDPs must be reported
,Answer: B. False
Rationale: The supplied training states that Wellcare must be
informed about applicable marketing and sales events. Proper event
reporting supports oversight and compliance.
Marketing benefits in a service area where those benefits are not
available is prohibited and considered misleading unless unavoidable
because of local, regional, or media use.
A. True
B. False
C. Only if the advertisement is printed
D. Only for television advertisements
Answer: A. True
Rationale: Marketing should accurately represent benefits available to
the intended audience. Presenting unavailable benefits can create a
misleading impression unless the communication falls within an
applicable unavoidable local, regional, or media-use exception.
CustomPoint sales material order dates will be posted on
Wellcare.com.
A. True
B. False
C. Only during AEP
D. Only for new agents
Answer: B. False
,Rationale: According to the supplied training, CustomPoint is the
applicable resource for sales materials and ordering information
rather than relying on Wellcare.com for those order dates.
The online Centene Workbench self-service portal enables
brokers/agents to do which of the following?
A. Access resources
B. Submit support requests
C. Access applicable self-service functions
D. All of these
Answer: D. All of these
Rationale: Centene Workbench provides brokers and agents with
multiple self-service resources and support functions.
The TPMO disclaimer must be used by a third-party marketing
organization that sells plans on behalf of more than one MA
organization. Which statement correctly describes the disclaimer
requirement?
A. It is used only on printed applications
B. It must be included in applicable marketing materials and
communications as required
C. It is required only during telephone calls
D. It is required only on social media
Answer: B. It must be included in applicable marketing materials and
communications as required
, Rationale: The supplied material identifies multiple required methods
of TPMO disclaimer communication, including applicable marketing
materials, sales calls, websites, and electronic communications.
Brokers/agents can access which resources under the Shared
Resources section in Centene Workbench?
A. Compliance resources
B. Sales resources
C. Applicable agent resources
D. All of these
Answer: D. All of these
Rationale: Shared Resources is designed to provide brokers and agents
with access to multiple materials and resources needed to conduct
compliant business.
Which of the following is NOT an example of Protected Health
Information (PHI)?
A. A patient's diagnosis
B. A patient's medical record
C. A patient's treatment information
D. A library card
Answer: D. A library card
Rationale: PHI relates to individually identifiable health information.
A general library card is not, by itself, health information and
therefore is not PHI.
