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INTERPERSONAL SKILLS IN ORGANIZATIONS EXAM QUESTIONS LATEST
EDITION 2026 – 2027 VERSION SOLVED QUESTIONS & ANSWERS
INTERPERSONAL SKILLS IN ORGANIZATIONS
QUESTIONS WITH RATIONALES
UNIT 1: INTRAPERSONAL EFFECTIVENESS: UNDERSTANDING YOURSELF
Chapter 1: Journey into Self-Awareness (Questions 1–12)
1. Which of the following best defines self-awareness?
A) The ability to manage others effectively
B) Understanding one's emotions, values, attitudes, and personality traits
C) Focusing solely on external feedback from supervisors
D) Ignoring personal strengths and weaknesses in favor of team goals
Answer: B
Rationale: Self-awareness is the foundation of interpersonal development and involves
understanding one's own emotions, values, attitudes, personality traits, strengths, and
weaknesses.
2. The Johari Window model illustrates the awareness of known and unknown
aspects of oneself. Which quadrant contains information about us that we don't
know, but others know?
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A) Open area
B) Blind area
C) Hidden area
D) Unknown area
Answer: B
Rationale: The Johari Window consists of four quadrants: Open (known to self and
others), Blind (unknown to self but known to others), Hidden (known to self but hidden
from others), and Unknown (unknown to both self and others).
3. How does feedback contribute to developing self-awareness?
A) It suppresses personal growth by creating self-doubt
B) It provides external insights about one's behavior and blind spots
C) It only reinforces existing traits without promoting change
D) It replaces the need for self-reflection
Answer: B
Rationale: Feedback offers external perspectives that help individuals recognize blind
spots and deepen self-awareness. It does not suppress growth but rather facilitates it.
4. Which model describes the awareness of known and unknown aspects of
oneself?
A) Maslow's Hierarchy of Needs
B) Johari Window
C) SWOT Analysis
D) Tuckman's Team Development Model
Answer: B
Rationale: The Johari Window is a model that illustrates the awareness of known and
unknown aspects of oneself, consisting of four quadrants.
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5. Which of the following is a key benefit of self-awareness in the workplace?
A) Improved ability to manipulate others
B) Enhanced emotional intelligence and relationship management
C) Increased avoidance of difficult conversations
D) Decreased need for feedback from others
Answer: B
Rationale: Self-awareness enhances emotional intelligence, which is critical for
managing relationships and navigating workplace interactions effectively.
6. The "Open" quadrant of the Johari Window represents:
A) Information known to self but not to others
B) Information known to both self and others
C) Information unknown to both self and others
D) Information known to others but not to self
Answer: B
Rationale: The Open quadrant represents information that is known to both the
individual and others, such as public information.
7. The "Hidden" quadrant of the Johari Window represents:
A) Information known to self but not to others
B) Information known to both self and others
C) Information unknown to both self and others
D) Information known to others but not to self
Answer: A
Rationale: The Hidden quadrant represents information known to the individual but
kept hidden from others.
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8. The "Unknown" quadrant of the Johari Window represents:
A) Information known to self but not to others
B) Information known to both self and others
C) Information unknown to both self and others
D) Information known to others but not to self
Answer: C
Rationale: The Unknown quadrant represents information that is unknown to both the
individual and others.
9. Which of the following is a method for increasing self-awareness?
A) Avoiding self-reflection
B) Seeking feedback from trusted others
C) Ignoring personal values
D) Focusing only on weaknesses
Answer: B
Rationale: Seeking feedback from trusted others is a key method for increasing self-
awareness, as it provides external perspectives on one's behavior and blind spots.
10. Self-awareness is considered the foundation of:
A) Technical skills
B) Interpersonal development
C) Financial management
D) Marketing strategy
Answer: B
Rationale: Self-awareness is the foundation of interpersonal development because it
enables individuals to understand how their behavior affects others.
INTERPERSONAL SKILLS IN ORGANIZATIONS EXAM QUESTIONS LATEST
EDITION 2026 – 2027 VERSION SOLVED QUESTIONS & ANSWERS
INTERPERSONAL SKILLS IN ORGANIZATIONS
QUESTIONS WITH RATIONALES
UNIT 1: INTRAPERSONAL EFFECTIVENESS: UNDERSTANDING YOURSELF
Chapter 1: Journey into Self-Awareness (Questions 1–12)
1. Which of the following best defines self-awareness?
A) The ability to manage others effectively
B) Understanding one's emotions, values, attitudes, and personality traits
C) Focusing solely on external feedback from supervisors
D) Ignoring personal strengths and weaknesses in favor of team goals
Answer: B
Rationale: Self-awareness is the foundation of interpersonal development and involves
understanding one's own emotions, values, attitudes, personality traits, strengths, and
weaknesses.
2. The Johari Window model illustrates the awareness of known and unknown
aspects of oneself. Which quadrant contains information about us that we don't
know, but others know?
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A) Open area
B) Blind area
C) Hidden area
D) Unknown area
Answer: B
Rationale: The Johari Window consists of four quadrants: Open (known to self and
others), Blind (unknown to self but known to others), Hidden (known to self but hidden
from others), and Unknown (unknown to both self and others).
3. How does feedback contribute to developing self-awareness?
A) It suppresses personal growth by creating self-doubt
B) It provides external insights about one's behavior and blind spots
C) It only reinforces existing traits without promoting change
D) It replaces the need for self-reflection
Answer: B
Rationale: Feedback offers external perspectives that help individuals recognize blind
spots and deepen self-awareness. It does not suppress growth but rather facilitates it.
4. Which model describes the awareness of known and unknown aspects of
oneself?
A) Maslow's Hierarchy of Needs
B) Johari Window
C) SWOT Analysis
D) Tuckman's Team Development Model
Answer: B
Rationale: The Johari Window is a model that illustrates the awareness of known and
unknown aspects of oneself, consisting of four quadrants.
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5. Which of the following is a key benefit of self-awareness in the workplace?
A) Improved ability to manipulate others
B) Enhanced emotional intelligence and relationship management
C) Increased avoidance of difficult conversations
D) Decreased need for feedback from others
Answer: B
Rationale: Self-awareness enhances emotional intelligence, which is critical for
managing relationships and navigating workplace interactions effectively.
6. The "Open" quadrant of the Johari Window represents:
A) Information known to self but not to others
B) Information known to both self and others
C) Information unknown to both self and others
D) Information known to others but not to self
Answer: B
Rationale: The Open quadrant represents information that is known to both the
individual and others, such as public information.
7. The "Hidden" quadrant of the Johari Window represents:
A) Information known to self but not to others
B) Information known to both self and others
C) Information unknown to both self and others
D) Information known to others but not to self
Answer: A
Rationale: The Hidden quadrant represents information known to the individual but
kept hidden from others.
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8. The "Unknown" quadrant of the Johari Window represents:
A) Information known to self but not to others
B) Information known to both self and others
C) Information unknown to both self and others
D) Information known to others but not to self
Answer: C
Rationale: The Unknown quadrant represents information that is unknown to both the
individual and others.
9. Which of the following is a method for increasing self-awareness?
A) Avoiding self-reflection
B) Seeking feedback from trusted others
C) Ignoring personal values
D) Focusing only on weaknesses
Answer: B
Rationale: Seeking feedback from trusted others is a key method for increasing self-
awareness, as it provides external perspectives on one's behavior and blind spots.
10. Self-awareness is considered the foundation of:
A) Technical skills
B) Interpersonal development
C) Financial management
D) Marketing strategy
Answer: B
Rationale: Self-awareness is the foundation of interpersonal development because it
enables individuals to understand how their behavior affects others.
