SHRM CP
Questions
and Answers
Updated
2026-2027
CareerBPlanningB-
BAnswerBActionsB&BactivitiesBthatBindividualsBperformBinBorderBtoBgiveBdirectionBtoBt
heirBworkBlives.
BrainBdrainB-
BAnswerBExitBofBeducatedB&BskilledBcitizensBfromBemergingB&BdevelopingBcountriesBf
orBbetterBpayingBjobsBinBdevelopedBcountries.
Cost-of-livingBadjustmentB(COLA)B-
BAnswerBPayBadjustmentBgivenBtoBeligibleBemployeesBregardlessBofBperformanceBorB
organizationalBprofitability;BusuallyBlinkedBtoBinflation.
,BroadbandingB-
BAnswerBCombiningBseveralBsalaryBgradesBorBjobBclassificationsBwithBnarrowBpayBran
gesBuntoBoneBbrandBwithBaBwiderBsalaryBspread.
BehavioralBinterviewB-
BAnswerBTypeBofBinterviewBthatBfocusesBonBhowBapplicantsBpreviouslyBhandledBrealB
situations.
Competency-basedBinterviewB-
BAnswerBTypeBofBinterviewBinBwhichBtheBinterviewerBasksBquestionsBrelatedBtoBcomp
etenciesBforBtheBpositionBandBasksBcandidatesBtoBprovideBexamplesBofBtimesBtheyBde
monstratedBtheBcompetencies.
ADDIEBmodelB-
BAnswerB5BstepBinstructionalBdesignBprocessBthatBgovernsBtheBdevelopmentBofBlearni
ngBprograms.
Analyze,BDesign,BDevelop,BImplement,BandBEvaluate.
BlendedBlearningB-
BAnswerBPlannedBapproachBtoBlearningBthatBincludedBaBcombinationBofBinstructor-
ledBtraining,Bself-directedBstudy,BandB/orBon-the-jobBtraining.
StrategyB-BAnswerBABplanBofBactionBforBaccomplishingBanBorganization'sBlong-
rangeBgoals.
SWOTBanalysisB-
BAnswerBProcessBforBassessingBanBorganization'sBstrategicBcapabilitiesBinBcomparisonBt
oBthreatsBandBopportunitiesBidentifiedBduringBenvironmentalBscanning.
VisionBstatementB-
BAnswerBVivid,BguidingBimageBofBanBorganization'sBdesiredBfuture,BtheBfutureBitBhop
esBtoBattainBthroughBitsBstrategy.
,OrganizationalBvaluesB-
BAnswerBBeliefsBthatBareBimportantBtoBanBorganizationBandBoftenBdictateBemployeeB
behavior.
StrategicBmanagementB-
BAnswerBTheBactionsBthatBleadersBtakeBtoBmoveBtheirBorganizationsBtowardBthoseBgo
alsBandBcreateBvalueBforBallBstakeholders.
StrategicBplanningB-
BAnswerBTheBprocessBofBsettingBgoalsBandBdesigningBaBpathBtowardBaBcompetitiveBp
osition.
NetBprofitBmarginB-
BAnswerBRatioBofBnetBincomeB(grossBsalesBminusBexpensesBandBtaxes)BtoBnetBsales.
LeadingBindicatorB-
BAnswerBTypeBofBmetricBthatBdescribesBanBactivityBthatBcanBchangeBfutureBperforma
nceBandBindicateBhigherBdegreeBofBsuccessBinBachievingBstrategicBgoals.
EnvironmentalBscanningB-
BAnswerBProcessBthatBinvolvesBaBsystematicBsurveyBandBinterpretationBofBrelevantBda
taBtoBidentifyBexternalBopportunitiesBandBthreatsBandBtoBassessBhowBtheseBfactorsBaf
fectBtheBorganizationBcurrentlyBandBhowBtheyBareBlikelyBtoBaffectBtheBorganizationBin
BtheBfuture.
BenchmarkingB-
BAnswerBProcessBthatBcomparesBperformanceBlevelsBand/orBprocessesBofBoneBentityB
withBthoseBofBanotherBtoBidentifyBperformanceBgapsBandBsetBgoalsBaimedBatBimprovi
ngBperformance.
BlueBoceanBstrategiesB-
BAnswerBStrategiesBthatBgenerateBcompetitiveBadvantageBbyBcreatingBaBnewBmarketpl
aceBarenaBinBwhichBthereBareBnoBotherBcompetitors.
, WeingartenBrightsB-
BAnswerBUnionBemployees'BrightBinBU.S.BtoBhaveBaBunionBrepresentativeBorBcoworke
rBpresentBduringBanBinvestigatoryBinterview.
WorkerBAdjustmentBandBRetrainingBNotificationB(WARN)BActB-
BAnswerBU.S.BactBthatBrequiresBsomeBemployersBtoBgiveBaBminimumBofB60Bdays'Bno
ticeBifBaBplantBisBtoBcloseBorBisBmassBlayoffsBwillBoccur.
UniformedBServicesBEmploymentBandBReemploymentBRightsBActB(USERRA)B-
BAnswerBU.S.BactBthatBprotectsBtheBemploymentBreemployment,BandBretentionBrights
BofBpersonsBwhoBserveBorBhaveBservedBinBtheBuniformedBservices.
VestingB-BAnswerBProcessBbyBwhichBaBretirementBbenefitBbecomesBnonforfeitable.
StakeholdersB-
BAnswerBAllBthoseBaffectedBbyBanBorganization'sBsocial,Benvironmental,BandBeconomic
BimpactBshareholders,Bemployees,Bcustomers,Bsuppliers,Bregulators,BandBlocalBcommun
ities.
TripleBbottomBlineB-
BAnswerBEconomic,Bsocial,BandBenvironmentalBimpactBmetricsBusedBtoBdetermineBan
Borganization'sBsuccess.
RiskBscorecardB-
BAnswerBToolBusedBtoBgatherBindividualBassessmentsBofBvariousBcharacteristicsBofBrisk
B(e.g.BfrequencyBofBoccurrence,BdegreeBofBimpact/loss/gainBforBtheBorganization,Bdegr
eeBofBefficacyBofBcurrentBcontrols).
ProtectedBclassB-
BAnswerBPeopleBwhoBareBcoveredBunderBaBparticularBfederalBorBstateBanti-
discriminationBlaw.
Questions
and Answers
Updated
2026-2027
CareerBPlanningB-
BAnswerBActionsB&BactivitiesBthatBindividualsBperformBinBorderBtoBgiveBdirectionBtoBt
heirBworkBlives.
BrainBdrainB-
BAnswerBExitBofBeducatedB&BskilledBcitizensBfromBemergingB&BdevelopingBcountriesBf
orBbetterBpayingBjobsBinBdevelopedBcountries.
Cost-of-livingBadjustmentB(COLA)B-
BAnswerBPayBadjustmentBgivenBtoBeligibleBemployeesBregardlessBofBperformanceBorB
organizationalBprofitability;BusuallyBlinkedBtoBinflation.
,BroadbandingB-
BAnswerBCombiningBseveralBsalaryBgradesBorBjobBclassificationsBwithBnarrowBpayBran
gesBuntoBoneBbrandBwithBaBwiderBsalaryBspread.
BehavioralBinterviewB-
BAnswerBTypeBofBinterviewBthatBfocusesBonBhowBapplicantsBpreviouslyBhandledBrealB
situations.
Competency-basedBinterviewB-
BAnswerBTypeBofBinterviewBinBwhichBtheBinterviewerBasksBquestionsBrelatedBtoBcomp
etenciesBforBtheBpositionBandBasksBcandidatesBtoBprovideBexamplesBofBtimesBtheyBde
monstratedBtheBcompetencies.
ADDIEBmodelB-
BAnswerB5BstepBinstructionalBdesignBprocessBthatBgovernsBtheBdevelopmentBofBlearni
ngBprograms.
Analyze,BDesign,BDevelop,BImplement,BandBEvaluate.
BlendedBlearningB-
BAnswerBPlannedBapproachBtoBlearningBthatBincludedBaBcombinationBofBinstructor-
ledBtraining,Bself-directedBstudy,BandB/orBon-the-jobBtraining.
StrategyB-BAnswerBABplanBofBactionBforBaccomplishingBanBorganization'sBlong-
rangeBgoals.
SWOTBanalysisB-
BAnswerBProcessBforBassessingBanBorganization'sBstrategicBcapabilitiesBinBcomparisonBt
oBthreatsBandBopportunitiesBidentifiedBduringBenvironmentalBscanning.
VisionBstatementB-
BAnswerBVivid,BguidingBimageBofBanBorganization'sBdesiredBfuture,BtheBfutureBitBhop
esBtoBattainBthroughBitsBstrategy.
,OrganizationalBvaluesB-
BAnswerBBeliefsBthatBareBimportantBtoBanBorganizationBandBoftenBdictateBemployeeB
behavior.
StrategicBmanagementB-
BAnswerBTheBactionsBthatBleadersBtakeBtoBmoveBtheirBorganizationsBtowardBthoseBgo
alsBandBcreateBvalueBforBallBstakeholders.
StrategicBplanningB-
BAnswerBTheBprocessBofBsettingBgoalsBandBdesigningBaBpathBtowardBaBcompetitiveBp
osition.
NetBprofitBmarginB-
BAnswerBRatioBofBnetBincomeB(grossBsalesBminusBexpensesBandBtaxes)BtoBnetBsales.
LeadingBindicatorB-
BAnswerBTypeBofBmetricBthatBdescribesBanBactivityBthatBcanBchangeBfutureBperforma
nceBandBindicateBhigherBdegreeBofBsuccessBinBachievingBstrategicBgoals.
EnvironmentalBscanningB-
BAnswerBProcessBthatBinvolvesBaBsystematicBsurveyBandBinterpretationBofBrelevantBda
taBtoBidentifyBexternalBopportunitiesBandBthreatsBandBtoBassessBhowBtheseBfactorsBaf
fectBtheBorganizationBcurrentlyBandBhowBtheyBareBlikelyBtoBaffectBtheBorganizationBin
BtheBfuture.
BenchmarkingB-
BAnswerBProcessBthatBcomparesBperformanceBlevelsBand/orBprocessesBofBoneBentityB
withBthoseBofBanotherBtoBidentifyBperformanceBgapsBandBsetBgoalsBaimedBatBimprovi
ngBperformance.
BlueBoceanBstrategiesB-
BAnswerBStrategiesBthatBgenerateBcompetitiveBadvantageBbyBcreatingBaBnewBmarketpl
aceBarenaBinBwhichBthereBareBnoBotherBcompetitors.
, WeingartenBrightsB-
BAnswerBUnionBemployees'BrightBinBU.S.BtoBhaveBaBunionBrepresentativeBorBcoworke
rBpresentBduringBanBinvestigatoryBinterview.
WorkerBAdjustmentBandBRetrainingBNotificationB(WARN)BActB-
BAnswerBU.S.BactBthatBrequiresBsomeBemployersBtoBgiveBaBminimumBofB60Bdays'Bno
ticeBifBaBplantBisBtoBcloseBorBisBmassBlayoffsBwillBoccur.
UniformedBServicesBEmploymentBandBReemploymentBRightsBActB(USERRA)B-
BAnswerBU.S.BactBthatBprotectsBtheBemploymentBreemployment,BandBretentionBrights
BofBpersonsBwhoBserveBorBhaveBservedBinBtheBuniformedBservices.
VestingB-BAnswerBProcessBbyBwhichBaBretirementBbenefitBbecomesBnonforfeitable.
StakeholdersB-
BAnswerBAllBthoseBaffectedBbyBanBorganization'sBsocial,Benvironmental,BandBeconomic
BimpactBshareholders,Bemployees,Bcustomers,Bsuppliers,Bregulators,BandBlocalBcommun
ities.
TripleBbottomBlineB-
BAnswerBEconomic,Bsocial,BandBenvironmentalBimpactBmetricsBusedBtoBdetermineBan
Borganization'sBsuccess.
RiskBscorecardB-
BAnswerBToolBusedBtoBgatherBindividualBassessmentsBofBvariousBcharacteristicsBofBrisk
B(e.g.BfrequencyBofBoccurrence,BdegreeBofBimpact/loss/gainBforBtheBorganization,Bdegr
eeBofBefficacyBofBcurrentBcontrols).
ProtectedBclassB-
BAnswerBPeopleBwhoBareBcoveredBunderBaBparticularBfederalBorBstateBanti-
discriminationBlaw.