NCCAP Credential Exam | Actual Questions and Answers Latest
Updated 2026/2027 (Graded A+)
•
Responsibility
- ✔✔eing duty
•
Protocols
- ✔✔A proper, acceptable & specific guidelines to complete certain tasks.
•
Program design
- ✔✔How the program is organized-focused on the needs, interests, abilities & desires of the
population.
•
Standards of Practice
- ✔✔Guidelines for practice
•
Policy & Procedure
- ✔✔Written statements & guides for the department.
•
Program Evaluation
- ✔✔To judge & determine if the program is meeting the needs of the population.
•
Volunteer
- ✔✔One who freely makes him/herself available to assist in programming or 1:1 support to
the residents/clients.
•
Volunteer Recruitment
- ✔✔Methods to seek out volunteers.
•
*General (seeking any interested parties)
*Targeted (seeking specific people to assist with specific tasks)
•
Volunteer recognition
- ✔✔Means to recognize volunteers for their time dedicated to the facility.
•
*Can happen daily with a simple thank you or formally with luncheons, pins & awards.
,•
Sensory stimulation
- ✔✔Using sensory cues to stimulate the senses in a logical & sensitive manner to generate
some sort of emotional response.
•
Validation Therapy
- ✔✔Founded by Naomi Feil-focuses accepting the resident where they are & joining their
world.
•
Resident Directed Care
- ✔✔The model of care which encourages the elder to make decisions about services and
care provided and more importantly that staff honor the elder's wishes.
•
Culture Change
- ✔✔An ongoing transformation within LTC communities which is based on person directed
values that restore control to the elder.
•
*Models include the Eden Alternative and the Greenhouse Model
•
Fluid Intelligence
- ✔✔Capacity to learn new ways of solving problems like reasoning skills and problem
solving skills.
•
Crystallized Intelligence
- ✔✔One's accumulated knowledge & verbal skills.
•
*Tends to increase with age.
•
Remotivation Therapy
- ✔✔5 step group process designed for individuals in a depressed state or in early stages of
dementia.
•
*Utilizes real objects, stimulate senses, & encourages a new motivation for life, utilizing poems,
pictures, animals, hobbies, group interaction.
•
Reality Orientation
, - ✔✔Calendars, clocks, signs & lists to help people with Alzheimer's disease remember who
& where they are.
•
*Being oriented to people, location & time. (Oriented x3)
•
Spirit of life
- ✔✔The force within the body that gives life energy & power.
•
Autonomy
- ✔✔Ability or tendency to function independently.
•
Metamessages
- ✔✔Underlying message of what is being said.
•
Restorative Model
- ✔✔Program based on restoring each patients function level.
•
*Based on ADL'S assessment made based on the individual capability to perform.
•
Long term care model
- ✔✔Continuous care over longer time.
•
Medical model
- ✔✔The concept that diseases have physical causes that can be diagnosed, treated, &, in
most cases, cured.
•
Wellness Model
- ✔✔Includes 6 aspects: physical, intellectual, social, emotional, vocational & spiritual.
•
Age Norms
- ✔✔Informal standards defining appropriate age and behavior for certain life event.
•
Age Grades
- ✔✔Permanent age categories in a society through which people pass during the course of
a lifetime.
Updated 2026/2027 (Graded A+)
•
Responsibility
- ✔✔eing duty
•
Protocols
- ✔✔A proper, acceptable & specific guidelines to complete certain tasks.
•
Program design
- ✔✔How the program is organized-focused on the needs, interests, abilities & desires of the
population.
•
Standards of Practice
- ✔✔Guidelines for practice
•
Policy & Procedure
- ✔✔Written statements & guides for the department.
•
Program Evaluation
- ✔✔To judge & determine if the program is meeting the needs of the population.
•
Volunteer
- ✔✔One who freely makes him/herself available to assist in programming or 1:1 support to
the residents/clients.
•
Volunteer Recruitment
- ✔✔Methods to seek out volunteers.
•
*General (seeking any interested parties)
*Targeted (seeking specific people to assist with specific tasks)
•
Volunteer recognition
- ✔✔Means to recognize volunteers for their time dedicated to the facility.
•
*Can happen daily with a simple thank you or formally with luncheons, pins & awards.
,•
Sensory stimulation
- ✔✔Using sensory cues to stimulate the senses in a logical & sensitive manner to generate
some sort of emotional response.
•
Validation Therapy
- ✔✔Founded by Naomi Feil-focuses accepting the resident where they are & joining their
world.
•
Resident Directed Care
- ✔✔The model of care which encourages the elder to make decisions about services and
care provided and more importantly that staff honor the elder's wishes.
•
Culture Change
- ✔✔An ongoing transformation within LTC communities which is based on person directed
values that restore control to the elder.
•
*Models include the Eden Alternative and the Greenhouse Model
•
Fluid Intelligence
- ✔✔Capacity to learn new ways of solving problems like reasoning skills and problem
solving skills.
•
Crystallized Intelligence
- ✔✔One's accumulated knowledge & verbal skills.
•
*Tends to increase with age.
•
Remotivation Therapy
- ✔✔5 step group process designed for individuals in a depressed state or in early stages of
dementia.
•
*Utilizes real objects, stimulate senses, & encourages a new motivation for life, utilizing poems,
pictures, animals, hobbies, group interaction.
•
Reality Orientation
, - ✔✔Calendars, clocks, signs & lists to help people with Alzheimer's disease remember who
& where they are.
•
*Being oriented to people, location & time. (Oriented x3)
•
Spirit of life
- ✔✔The force within the body that gives life energy & power.
•
Autonomy
- ✔✔Ability or tendency to function independently.
•
Metamessages
- ✔✔Underlying message of what is being said.
•
Restorative Model
- ✔✔Program based on restoring each patients function level.
•
*Based on ADL'S assessment made based on the individual capability to perform.
•
Long term care model
- ✔✔Continuous care over longer time.
•
Medical model
- ✔✔The concept that diseases have physical causes that can be diagnosed, treated, &, in
most cases, cured.
•
Wellness Model
- ✔✔Includes 6 aspects: physical, intellectual, social, emotional, vocational & spiritual.
•
Age Norms
- ✔✔Informal standards defining appropriate age and behavior for certain life event.
•
Age Grades
- ✔✔Permanent age categories in a society through which people pass during the course of
a lifetime.
