Exam Questions and Correct
Answers with Detailed Rationales |
2026/2027 Edition | Exam Prep
Study Guide PDF
1. Which statement best describes the primary role of a public
adjuster in Louisiana?
A. To represent the insurance company in investigating claims
B. To sell insurance policies to consumers
C. To represent the insured in connection with a first-party
insurance claim
D. To determine whether an insurer is financially solvent
Answer: C. To represent the insured in connection with a first-
party insurance claim
Rationale: A Louisiana public adjuster represents the insured
rather than the insurance company. Louisiana law specifically
limits public adjusters to services involving first-party claims on
behalf of an insured against the insured's insurer. The public
adjuster's role can include assisting with investigation, appraisal,
evaluation, documentation, and presentation of the claim.
2. Before an individual may act or hold themselves out as a
public adjuster in Louisiana, what is generally required?
A. Appointment by an insurance company
B. A public adjuster license
,C. Membership in a contractor association
D. A law degree
Answer: B. A public adjuster license
Rationale: Louisiana law prohibits a person from acting or holding
themselves out as a public adjuster unless properly licensed.
Unauthorized public adjusting can result in significant legal
consequences. Certain exceptions exist, including attorneys
admitted and in good standing in Louisiana and certain technical
personnel who perform limited supporting functions.
3. Which Louisiana agency is responsible for regulating
insurance licensing in the state?
A. Louisiana Department of Labor
B. Louisiana Department of Revenue
C. Louisiana Department of Insurance
D. Louisiana Secretary of State exclusively
Answer: C. Louisiana Department of Insurance
Rationale: The Louisiana Department of Insurance (LDI)
administers insurance licensing and regulatory requirements,
including public adjuster licensing. LDI states that public adjuster
applicants must file the appropriate application before being
authorized to schedule the licensing examination.
4. What examination requirement applies to a Louisiana public
adjuster applicant?
A. No examination is required
B. Only a federal examination is required
C. A written public adjuster examination is generally required
unless an exemption applies
D. Only an oral interview is required
,Answer: C. A written public adjuster examination is generally
required unless an exemption applies
Rationale: Louisiana Revised Statutes require an individual
applying for a public adjuster license to pass a written
examination unless otherwise exempted by law. The examination
tests knowledge concerning the duties and responsibilities of
public adjusters and Louisiana insurance laws and regulations.
5. According to the Louisiana Department of Insurance, what
must a public adjuster applicant obtain in addition to the
license application and examination requirements?
A. A $5,000 surety bond
B. A $10,000 surety bond
C. A $25,000 surety bond
D. A $50,000 surety bond
Answer: D. A $50,000 surety bond
Rationale: LDI states that Louisiana public adjusters are required
to maintain a surety bond in the amount of $50,000. The license
will not be issued until the required original bond form is received
by the Department of Insurance.
6. Whose interests must a Louisiana public adjuster serve with
objectivity and complete loyalty?
A. The insurer's interests
B. The contractor's interests
C. The insured's interests
D. The mortgage lender's interests
Answer: C. The insured's interests
, Rationale: Louisiana law establishes that a public adjuster must
serve with objectivity and complete loyalty to the interests of the
insured alone. The adjuster must provide information and services
that, within the adjuster's knowledge, understanding, and good
faith, best serve the insured's claim needs and interests.
7. Which type of claim may a Louisiana public adjuster handle?
A. A first-party claim by an insured against the insured's insurer
B. A personal injury lawsuit against a negligent driver
C. A criminal prosecution
D. A third-party liability claim on behalf of the insurer
Answer: A. A first-party claim by an insured against the
insured's insurer
Rationale: Louisiana law specifically provides that a public
adjuster may provide services only with respect to a first-party
claim on behalf of an insured against that insured's insurer. Public
adjusters are not authorized to function as attorneys or to handle
personal injury claims under their public adjuster authority.
8. Which activity is outside the permitted role of a Louisiana
public adjuster?
A. Documenting property damage
B. Assisting the insured in evaluating a covered property loss
C. Providing legal representation in court
D. Preparing claim-related information for the insured
Answer: C. Providing legal representation in court
Rationale: A public adjuster is not authorized to practice law
merely because the adjuster is licensed. Louisiana law also
prohibits a public adjuster from filing or recording a complaint on