ETM 1010 Chapter Quiz | UPDATED Questions with 100% Verified
Answers
Question:
discrete; continuous
Traditional change management happens as a project, rather
than an ongoing effort.
Answer:
Change management is a(n) ______ process, but managing change is a(n) ______ process.
Question:
Forgive yourself
It is important to forgive oneself before dealing with others
and moving on.
Answer:
Besides admitting when you make a mistake, what else should you do?
Question:
the people with the problem
These people both know the problem and are motivated to fix
it.
Answer:
Who are the most important stakeholders in developing your vision for change?
Question:
They control two-way information flow
They communicate between top management and the other
levels.
Answer:
Why are middle managers a potential roadblock to change implementation?
Question:
by focusing on the additional value of these people
Answers
Question:
discrete; continuous
Traditional change management happens as a project, rather
than an ongoing effort.
Answer:
Change management is a(n) ______ process, but managing change is a(n) ______ process.
Question:
Forgive yourself
It is important to forgive oneself before dealing with others
and moving on.
Answer:
Besides admitting when you make a mistake, what else should you do?
Question:
the people with the problem
These people both know the problem and are motivated to fix
it.
Answer:
Who are the most important stakeholders in developing your vision for change?
Question:
They control two-way information flow
They communicate between top management and the other
levels.
Answer:
Why are middle managers a potential roadblock to change implementation?
Question:
by focusing on the additional value of these people
