SCM Final Exam Question and answers
rated A+ 2026/2027
Which of the following is not true about process-related competitive priorities? - correct answer In
order for a firm to be sustainable, profitability should be compromised
As per the discussion in the class, the value is defined as - correct answer The amount buyers are willing
to pay (measured by total revenue which is price and volume) for what a firm provides to them.
__________________ communicates the overall mission of the firm and identifies the types of
businesses that the firm wants to be in. Select the appropriate option from the following to fill in the
blank. - correct answer Corporate Strategy
The development of the steam engine to power mechanical devices to mechanise the production of
widgets happened in which of the following industrial revolutions - correct answer Industry 1.0
There are different levels of planning in supply chain according to its time span or what is being planned.
Which of the following is true? - correct answer Operational planning deals with short term priorities
and schedules for resource allocation
In working with downstream processes, internal operations managers typically work closely with: -
correct answer Marketing and sales managers
Scantron Inc. claims that its competitors have to recall 10 percent of their products to fix defects, while
it only has to recall 5 percent. Scantron is emphasizing which dimension of quality? - correct answer
Conformance
Which of the following is NOT true about "order qualifiers"? - correct answer Order qualifier traits may
include availability, price, and conformance quality.
The firm must perform acceptably on these traits, usually at least as well as competitors' offerings.
, These are product traits that must meet a certain level in order for the product to even be considered by
customers.
(All are True)
Xanadu makes HD televisions. It claims that its HD televisions have the clearest picture clarity in the
industry. Xanadu is emphasizing which dimension of quality? - correct answer Performance
ISCM11 - Inbound Logistics is: - correct answer activities associated with receiving, storing, and
disseminating inputs to the product such as materials handling, warehousing, inventory control, vehicle
scheduling, and returns to suppliers.
You are an upper-level manager in a firm. You believe that corporate objectives are not effectively
disseminated throughout the organization and that line-level managers do not take them into account in
their decision making. Which of the following would best help you to try to correct this problem? -
correct answer Establish metric-based performance measures.
Currently, our system is characterized by a lack of fit between what the customer wants and what the
SCM system is best able to provide. As a result, which of the following would apply?
1.The only way to restore fit is for the firm to change the market segment it is going after.
2.Unless something is done, our firm will not be the most effective and efficient long-term supplier.
3.Any firm can successfully counter such inconsistencies through the use of patents and aggressive
advertising. - correct answer 2 only
Operations management is: - correct answer The management of processes.
Up until the latter parts of the 20th century, operations management mainly focused on: - correct
answer Internal production
ISCM10 - A company strategy is defined and decided by: - correct answer Customers and individuals
rated A+ 2026/2027
Which of the following is not true about process-related competitive priorities? - correct answer In
order for a firm to be sustainable, profitability should be compromised
As per the discussion in the class, the value is defined as - correct answer The amount buyers are willing
to pay (measured by total revenue which is price and volume) for what a firm provides to them.
__________________ communicates the overall mission of the firm and identifies the types of
businesses that the firm wants to be in. Select the appropriate option from the following to fill in the
blank. - correct answer Corporate Strategy
The development of the steam engine to power mechanical devices to mechanise the production of
widgets happened in which of the following industrial revolutions - correct answer Industry 1.0
There are different levels of planning in supply chain according to its time span or what is being planned.
Which of the following is true? - correct answer Operational planning deals with short term priorities
and schedules for resource allocation
In working with downstream processes, internal operations managers typically work closely with: -
correct answer Marketing and sales managers
Scantron Inc. claims that its competitors have to recall 10 percent of their products to fix defects, while
it only has to recall 5 percent. Scantron is emphasizing which dimension of quality? - correct answer
Conformance
Which of the following is NOT true about "order qualifiers"? - correct answer Order qualifier traits may
include availability, price, and conformance quality.
The firm must perform acceptably on these traits, usually at least as well as competitors' offerings.
, These are product traits that must meet a certain level in order for the product to even be considered by
customers.
(All are True)
Xanadu makes HD televisions. It claims that its HD televisions have the clearest picture clarity in the
industry. Xanadu is emphasizing which dimension of quality? - correct answer Performance
ISCM11 - Inbound Logistics is: - correct answer activities associated with receiving, storing, and
disseminating inputs to the product such as materials handling, warehousing, inventory control, vehicle
scheduling, and returns to suppliers.
You are an upper-level manager in a firm. You believe that corporate objectives are not effectively
disseminated throughout the organization and that line-level managers do not take them into account in
their decision making. Which of the following would best help you to try to correct this problem? -
correct answer Establish metric-based performance measures.
Currently, our system is characterized by a lack of fit between what the customer wants and what the
SCM system is best able to provide. As a result, which of the following would apply?
1.The only way to restore fit is for the firm to change the market segment it is going after.
2.Unless something is done, our firm will not be the most effective and efficient long-term supplier.
3.Any firm can successfully counter such inconsistencies through the use of patents and aggressive
advertising. - correct answer 2 only
Operations management is: - correct answer The management of processes.
Up until the latter parts of the 20th century, operations management mainly focused on: - correct
answer Internal production
ISCM10 - A company strategy is defined and decided by: - correct answer Customers and individuals
