LDR-303S IMPROVING
ORGANIZATIONS QUESTIONS AND
CORRECT ANSWERS
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yvANSWERS-
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oneyvinyvtheyvorganizationyvunderstandsyvtheyvprioritiesyvandyvgoalsyvidentifiedyvbyyvseniory
vleadership.
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desyvinformation/datayvforyveachyvstepyvfromyvstartyvtoyvend.
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cess.
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yvbeyvableyvtoyvhighlightyvunusedyvstrengths,yvunseenyvopportunities,yvunknownyvweaknes
ses,yvoryvupcomingyvthreats.
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ps.yv-yvANSWERS-KeyyvPerformanceyvIndicatorsyv(KPIs)
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yee,yvetc.yvinyvmeetingyvobjectivesyvforyvperformance.
BottleneckyvAnalysis
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n,yvwaiting,yvunusedyvtalent,yvtransportation,yvinventory,yvmotion,yvandyvextra-processing.
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yvtheyvlessyvspecificyvayvgoalyvtheyvharderyvityvwillyvbeyvtoyvachieve
measurable-yvwhatyvdeterminesyvsuccessyv
actionable-yvhowyvwillyvtheyvgoalyvbeyvachieved
yvrelavant-yvminimalyveffortyvmaximumyvvalue
time-bound-yvprovidesyvincentiveyvandyvmonitorsyvprogress
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yv-yvANSWERS-Brainstormingyvisyvanyvinformalyvapproachyvtoyvproblem-
solvingyvthatyvencouragesyvyouryvteamyvtoyvcomeyvupyvwithyvasyvmanyyvideasyvasyvpossible
.
ORGANIZATIONS QUESTIONS AND
CORRECT ANSWERS
Explainyvtheyvtoolsyvutilizedyvtoyvclarifyyvandyvvalidateyvorganizationalyvproblems.yv-
yvANSWERS-
StrategicyvAlignmentyv&yvDeploymentyv(SA&D)yvisyvtheyvmethodyvusedyvtoyvensureyvevery
oneyvinyvtheyvorganizationyvunderstandsyvtheyvprioritiesyvandyvgoalsyvidentifiedyvbyyvseniory
vleadership.
GoyvandyvSeeyvproblemyvsolvingyvtool,yvleadersyvshouldyvphysicallyyvgoyvtoyvtheyvactualyvpl
ace/sourceyvofyvtheyvproblemyvandyvobserveyvfirst-handyvwhatyvisyvtakingyvplace.
VOCyvprocessyvisyvayvstructuredyvmethodyvofyvgatheringyvtheyvneeds,yvwants,yvexperience
s,yvandyvexpectationsyvofyvtheyvcustomer.yv
ValueyvStreamyvMapsyvoryvProcessyvMapsyvcanyvbeyvusedyvtoyvvisualizeyvunclearyvprocess
esyvandyvidentifyyvareasyvofyvimprovement.yv
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anyvobjectiveyvmeansyvtoyvidentifyyvstrengthsyvandyvweaknesses,yvopportunities,yvoryvthre
atsyvthatyvmayyvneedyvtoyvbeyvaddressed.
DescribeyveachyvstateyvofyvValueyvStreamyvMappingyv-yvANSWERS-Current-
StateyvMapyv(Whereyvyouyvare.)
Thisyvmapyvisyvayvvisualyvdisplayyvofyvtheyvcurrentyvprocess.yvItyvidentifiesyvallyvsteps,yvprovi
desyvinformation/datayvforyveachyvstepyvfromyvstartyvtoyvend.
Ideal-StateyvMapyv(Whereyvyouyvwantyvtoyvbe.)
Thisyvmapyvshowsyvhowyvtheyvprocessyvshouldyvlookyvbasedyvonyvrequirements,yvstandard
s,yvdesign,yvoryvvision.yvThisyvisyvwhatyvtheyvprocessyv"couldyvbe"yvifyvthereyvwereyvnoyvlimita
tions.yv
Future-StateyvMapyv(Howyvyou'reyvgoingyvtoyvgetyvthere.)
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StateyvprocessyvtoyvgetyvityvcloseryvtoyvtheyvIdeal-Stateyvprocess.
DescribeyvtheyvstagesyvofyvayvSWOTyvanalysisyv-yvANSWERS-
1.yvGatheryvtheyvRightyvPeople
Gatheryvpeopleyvfromyvdifferentyvpartsyvofyvyouryvorganizationyvoryvinvolvementyvinyvayvpro
cess.
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, AyvtypicalyvSWOTyvchartyvhasyvfouryvquadrantsyvwithyveachyvsegmentyvlabeled.yvAdditiona
lly,yvyouyvwillyvwantyvtoyvidentifyyvtheyvtypeyvofyvfactorsyvyouyvwantyvtoyvlookyvatyvInternallyyv(
Strengths/Weaknesses)yvandyvExternallyyv(Opportunities/Threats).
3.yvBrainstorm
TheyvSWOTyvanalysisyvisyvayvbrainstormingyvtool.
4.yvSortyvandyvRankyvtheyvIdeas
ForyveachyvsectionyvofyvtheyvSWOT,yvsortyvandyvprioritizeyvideas.
5.yvIdentifyyvAreasyvofyvImprovement
ThisyvisyvwhereyvtheyvrealyvbenefityvofyvdoingyvayvSWOTyvanalysisyvcomesyvin.yvYouyvshould
yvbeyvableyvtoyvhighlightyvunusedyvstrengths,yvunseenyvopportunities,yvunknownyvweaknes
ses,yvoryvupcomingyvthreats.
Describeyvtheyvtoolsyvutilizedyvtoyvbreakyvdownyvproblemsyvandyvidentifyyvperformanceyvga
ps.yv-yvANSWERS-KeyyvPerformanceyvIndicatorsyv(KPIs)
Ayvquantifiableyvmeasureyvusedyvtoyvevaluateyvtheyvsuccessyvofyvanyvorganization,yvemplo
yee,yvetc.yvinyvmeetingyvobjectivesyvforyvperformance.
BottleneckyvAnalysis
Ayvleanyvmanagementyvtoolyvthatyvlooksyvatyvareasyvwithinyvayvprocessyvthatyvcauseyvtheyvw
orkflowyvtoyvbecomeyvbackedyvupyvwhereyvworkloadsyvexceedyvcapacityyvoryvthroughput.
Describeyvtheyvsixyvcharacteristicsyvofyvwell-definedyvmetrics.yv-yvANSWERS-
Balanced,yvSpecific,yvMeasurable,yvAttainable,yvResultsyvFocused,yvandyvTimelyyv(B-
SMART)yvcriteria.
Describeyvtheyveightyvtypesyvofyvwaste.yv-yvANSWERS-
Anythingyvinyvayvprocessyvthatyvisyvnotyvrequired.yvThisyvincludesyvdefects,yvoverproductio
n,yvwaiting,yvunusedyvtalent,yvtransportation,yvinventory,yvmotion,yvandyvextra-processing.
DescribeyvtheyvaspectsyvofyvSMARTyvcriteria.yv-yvANSWERS-specific-yvimportant-
yvtheyvlessyvspecificyvayvgoalyvtheyvharderyvityvwillyvbeyvtoyvachieve
measurable-yvwhatyvdeterminesyvsuccessyv
actionable-yvhowyvwillyvtheyvgoalyvbeyvachieved
yvrelavant-yvminimalyveffortyvmaximumyvvalue
time-bound-yvprovidesyvincentiveyvandyvmonitorsyvprogress
Describeyvvariousyvrootyvcauseyvanalysisyvtoolsyvthatyvassistyvinyvproblemyvsolvingyvefforts.
yv-yvANSWERS-Brainstormingyvisyvanyvinformalyvapproachyvtoyvproblem-
solvingyvthatyvencouragesyvyouryvteamyvtoyvcomeyvupyvwithyvasyvmanyyvideasyvasyvpossible
.