PAT Module 1 Comms skills for assessment (Test Mon 8 17)
| Questions with 100% Verified Answers | Latest Update
2026/2027
Question: What is communication?
Answer: The exchange of information between
individuals.
Question: What are the effects of poor
communication?
Answer: Decreases patient trust and confidence, leads to
misunderstandings and misinterpretation of
advice.
Question: What are the benefits of good
communication?
Answer: Increases trust, satisfaction, and leads to better
dental health decisions.
Question: What is a communication block?
Answer: An obstacle that prevents effective
communication, often due to inaccurate
assumptions.
Question: What characterizes effective
communication?
Answer: Conveys empathy, recognizes patient concerns,
uses understandable language, and listens
carefully.
Question: What are communication filters?
Answer: Personal factors such as life experiences, age,
gender, and culture that affect how messages
are interpreted.
Question: What are the two major forms of
communication?
Answer: Verbal (spoken, written, sign language) and
nonverbal (transfer of information without
speaking).
, Question: What percentage of
communication is verbal?
Answer: Only 7% of communication is verbal.
Question: What are examples of nonverbal
communication?
Answer: Posture, facial expressions, clothing, gestures,
proximity, and touch.
Question: How quickly are first impressions
formed?
Answer: First impressions are formed within about 60
seconds.
Question: What factors influence first
impressions after five minutes?
Answer: Trustworthiness, reliability, intelligence, and
friendliness.
Question: What is proxemics in
communication?
Answer: The study of the distance maintained between
people during communication, influenced by
environmental and cultural factors.
Question: What is the importance of touch in
communication?
Answer: Touch conveys care and empathy, but must be
used appropriately, especially in healthcare
settings.
Question: What is empathy?
Answer: Identifying with the feelings and thoughts of
another person.
Question: What is diplomacy in
communication?
Answer: The art of treating people with tact and genuine
concern.
| Questions with 100% Verified Answers | Latest Update
2026/2027
Question: What is communication?
Answer: The exchange of information between
individuals.
Question: What are the effects of poor
communication?
Answer: Decreases patient trust and confidence, leads to
misunderstandings and misinterpretation of
advice.
Question: What are the benefits of good
communication?
Answer: Increases trust, satisfaction, and leads to better
dental health decisions.
Question: What is a communication block?
Answer: An obstacle that prevents effective
communication, often due to inaccurate
assumptions.
Question: What characterizes effective
communication?
Answer: Conveys empathy, recognizes patient concerns,
uses understandable language, and listens
carefully.
Question: What are communication filters?
Answer: Personal factors such as life experiences, age,
gender, and culture that affect how messages
are interpreted.
Question: What are the two major forms of
communication?
Answer: Verbal (spoken, written, sign language) and
nonverbal (transfer of information without
speaking).
, Question: What percentage of
communication is verbal?
Answer: Only 7% of communication is verbal.
Question: What are examples of nonverbal
communication?
Answer: Posture, facial expressions, clothing, gestures,
proximity, and touch.
Question: How quickly are first impressions
formed?
Answer: First impressions are formed within about 60
seconds.
Question: What factors influence first
impressions after five minutes?
Answer: Trustworthiness, reliability, intelligence, and
friendliness.
Question: What is proxemics in
communication?
Answer: The study of the distance maintained between
people during communication, influenced by
environmental and cultural factors.
Question: What is the importance of touch in
communication?
Answer: Touch conveys care and empathy, but must be
used appropriately, especially in healthcare
settings.
Question: What is empathy?
Answer: Identifying with the feelings and thoughts of
another person.
Question: What is diplomacy in
communication?
Answer: The art of treating people with tact and genuine
concern.
