Assessment for Fundamentals for
Success in Business final exam (WGU-
072) Q&A
A U.S. company hires a new employee from Germany. The new employee is being
trained by other employees on the company's conflict resolution practices in alignment
with the company's mission and ethical standards. As part of the training, the employee
identifies how the ethical values of the company are consistent with the employee's
values.Which aspect of the company is the employee learning?
Organizational culture
Organizational leadership
International business culture
International business success - CORRECT ANSWER-Organizational culture
A senior manager asks an employee to omit a key section from a financial report to hide
some distressing data.Which aspect of the organization is being violated by the
manager's behavior?
Beliefs
Norms
Culture
Ethics - CORRECT ANSWER-Ethics
An employee overhears an office manager telling a prospective client that the company
does not work with people from a particular ethnicity even though the company has a
nondiscrimination policy.Which element is violated by the actions of this office
manager?
Personal ethics
Employee handbook guidelines
Established state law
Personal culture - CORRECT ANSWER-Employee handbook guidelines
A young, unmarried employee who is an only child has a conversation with an older,
married employee with siblings about the corporate decision to enter into a lucrative
contract with a firm that legally supplies substandard medications to developing
countries. The two employees disagree as to whether the company's decision was
ethical.What is the primary demographic trait that influences the values of these
employees?
Age
Birth order
,Employment
Marital status - CORRECT ANSWER-Age
A corporation's code of ethics endorses a green work place.Which employee activity
models this code?
Starting an office recycling program
Organizing a community cleanup day for a local park
Raising money to support the science club at a local high school
Riding a bicycle to work to reduce greenhouse gas emissions - CORRECT ANSWER-
Starting an office recycling program
A company advertises that it uses environmentally safe practices in all business
processes; however, the chief financial officer (CFO) has blocked the adoption of many
environmentally safe practices because of the additional costs to the company.Which
controversial business practice is this company using?
Whistleblowing
Sheltering
Greenwashing
Cherry picking - CORRECT ANSWER-Greenwashing
An organization plans to close its local factory and shift manufacturing operations
overseas. This brings opposition from employees.Which terms describes this
organizational move?
Legal-ethical
Legal-unethical
Illegal-ethical
Illegal-unethical - CORRECT ANSWER-Legal-ethical
Individual authors wrote books about the negative environmental impacts of some
industries, including the coal industry.Which benefit did the authors' work have on
society?
It helped the authors to become more popular.
It drew the public's attention to the targeted issue.
It increased the economic welfare of the community.
It resulted in increased government funding for the industries. - CORRECT ANSWER-It
drew the public's attention to the targeted issue.
The accountant of a company was asked to change the current quarterly sales results
by adding sales that were set to occur next quarter.Which stakeholder group is directly
impacted by this action?
Suppliers
, Employees
Customers
Shareholders - CORRECT ANSWER-Shareholders
A new manager in a restaurant decides to cut costs by purchasing sub-standard
materials. What are the implications of this manager's actions?
The customer base of the restaurant will decrease.
The employee morale will improve.
The menu prices will be reduced.
The reputation of the restaurant will increase. - CORRECT ANSWER-The customer
base of the restaurant will decrease.
Which type of organizational culture in the Competing Values Framework focuses on
accountability to shareholders, competitiveness, and productivity?
Adhocracy
Clan
Hierarchy
Market - CORRECT ANSWER-Market
Which pair of attributes captures the focus of an adhocracy culture within the competing
values framework?
People-oriented and friendly
Adjustable and entrepreneurial
Results-oriented and competitive
Process-oriented and highly structured - CORRECT ANSWER-Adjustable and
entrepreneurial
Which set of attributes reflects a hierarchy culture within the Competing Values
Framework?
People-oriented and friendly
Adjustable and entrepreneurial
Results-oriented and competitive
Process-oriented and highly structured - CORRECT ANSWER-Process-oriented and
highly structured
A nonprofit organization wants to fill an executive director position and is interested in
seeking a candidate that is concerned about social welfare.Which criterion should the
organization prioritize in making this decision?
Military experience
Competition for top grades
Dedication to community service
Success in Business final exam (WGU-
072) Q&A
A U.S. company hires a new employee from Germany. The new employee is being
trained by other employees on the company's conflict resolution practices in alignment
with the company's mission and ethical standards. As part of the training, the employee
identifies how the ethical values of the company are consistent with the employee's
values.Which aspect of the company is the employee learning?
Organizational culture
Organizational leadership
International business culture
International business success - CORRECT ANSWER-Organizational culture
A senior manager asks an employee to omit a key section from a financial report to hide
some distressing data.Which aspect of the organization is being violated by the
manager's behavior?
Beliefs
Norms
Culture
Ethics - CORRECT ANSWER-Ethics
An employee overhears an office manager telling a prospective client that the company
does not work with people from a particular ethnicity even though the company has a
nondiscrimination policy.Which element is violated by the actions of this office
manager?
Personal ethics
Employee handbook guidelines
Established state law
Personal culture - CORRECT ANSWER-Employee handbook guidelines
A young, unmarried employee who is an only child has a conversation with an older,
married employee with siblings about the corporate decision to enter into a lucrative
contract with a firm that legally supplies substandard medications to developing
countries. The two employees disagree as to whether the company's decision was
ethical.What is the primary demographic trait that influences the values of these
employees?
Age
Birth order
,Employment
Marital status - CORRECT ANSWER-Age
A corporation's code of ethics endorses a green work place.Which employee activity
models this code?
Starting an office recycling program
Organizing a community cleanup day for a local park
Raising money to support the science club at a local high school
Riding a bicycle to work to reduce greenhouse gas emissions - CORRECT ANSWER-
Starting an office recycling program
A company advertises that it uses environmentally safe practices in all business
processes; however, the chief financial officer (CFO) has blocked the adoption of many
environmentally safe practices because of the additional costs to the company.Which
controversial business practice is this company using?
Whistleblowing
Sheltering
Greenwashing
Cherry picking - CORRECT ANSWER-Greenwashing
An organization plans to close its local factory and shift manufacturing operations
overseas. This brings opposition from employees.Which terms describes this
organizational move?
Legal-ethical
Legal-unethical
Illegal-ethical
Illegal-unethical - CORRECT ANSWER-Legal-ethical
Individual authors wrote books about the negative environmental impacts of some
industries, including the coal industry.Which benefit did the authors' work have on
society?
It helped the authors to become more popular.
It drew the public's attention to the targeted issue.
It increased the economic welfare of the community.
It resulted in increased government funding for the industries. - CORRECT ANSWER-It
drew the public's attention to the targeted issue.
The accountant of a company was asked to change the current quarterly sales results
by adding sales that were set to occur next quarter.Which stakeholder group is directly
impacted by this action?
Suppliers
, Employees
Customers
Shareholders - CORRECT ANSWER-Shareholders
A new manager in a restaurant decides to cut costs by purchasing sub-standard
materials. What are the implications of this manager's actions?
The customer base of the restaurant will decrease.
The employee morale will improve.
The menu prices will be reduced.
The reputation of the restaurant will increase. - CORRECT ANSWER-The customer
base of the restaurant will decrease.
Which type of organizational culture in the Competing Values Framework focuses on
accountability to shareholders, competitiveness, and productivity?
Adhocracy
Clan
Hierarchy
Market - CORRECT ANSWER-Market
Which pair of attributes captures the focus of an adhocracy culture within the competing
values framework?
People-oriented and friendly
Adjustable and entrepreneurial
Results-oriented and competitive
Process-oriented and highly structured - CORRECT ANSWER-Adjustable and
entrepreneurial
Which set of attributes reflects a hierarchy culture within the Competing Values
Framework?
People-oriented and friendly
Adjustable and entrepreneurial
Results-oriented and competitive
Process-oriented and highly structured - CORRECT ANSWER-Process-oriented and
highly structured
A nonprofit organization wants to fill an executive director position and is interested in
seeking a candidate that is concerned about social welfare.Which criterion should the
organization prioritize in making this decision?
Military experience
Competition for top grades
Dedication to community service
