Detailed Answers for Certified Educational Facilities
Professional Certification||EXAM PREP WITH COMPLETE REAL
EXAM QUESTIONS AND CORRECT VERIFIED ANSWERS/
ALREADY GRADED A+ (MOST RECENT!!)
Question 1: What is the ideal percentage of staffing desired for a project and
relief crew?
A) 10%
B) 15%
C) 20%
D) 25%
Answer: B
Explanation: The ideal percentage of staffing desired for a project and relief
crew is 15%.
Question 2: A major way to dramatically reduce the labor required for
grounds maintenance procedures is to:
A) Use proper equipment
B) Hire more staff
C) Reduce maintenance frequency
D) Apply more chemicals
Answer: A
Explanation: Using proper equipment is a major way to dramatically reduce
the labor required for grounds maintenance procedures.
,Question 3: The presence of some materials can require continuous reporting
if the materials amounts exceed certain threshold limits. Which material
commonly used as an insulating material in transformers has been
discontinued because it is a hazardous material?
A) Asbestos
B) Polychlorinated biphenyls (PCBs)
C) Fiberglass
D) Mineral oil
Answer: B
Explanation: Polychlorinated biphenyls (PCBs) were commonly used as
insulating material in transformers but have been discontinued because they
are hazardous.
Question 4: A campus just completed construction of a new 100,000 gross
square feet classroom facility, but adequate plant operations and
maintenance funds are not received to keep the building operating at
requested levels. Where should the majority of funds be directed?
A) Custodial services
B) Grounds maintenance
C) Utility costs
D) Security
Answer: A
Explanation: The majority of funds should be directed to custodial services to
maintain basic cleanliness and hygiene.
,Question 5: Several complaints have been received from faculty deans
regarding the cleanliness in their areas. What is the most effective systemic
course of action?
A) Fire the custodial staff
B) Execute an auditing/benchmarking exercise to determine the current level
of services
C) Ignore the complaints
D) Hire a new cleaning contractor
Answer: B
Explanation: Executing an auditing/benchmarking exercise to determine the
current level of services is the most effective systemic course of action.
Question 6: A campus has been updating its facility renewal program. What is
the final step in the process?
A) Evaluate and rank projects
B) Secure funding
C) Implement projects
D) Monitor results
Answer: A
Explanation: The final step in the facility renewal program process is to
evaluate and rank projects.
, Question 7: In law violation situations, which statement is true for non-
commissioned security officers?
A) They have police powers
B) They have the same powers and limitations of an ordinary citizen
C) They can make arrests without warrants
D) They can carry firearms
Answer: B
Explanation: Non-commissioned security officers have the same powers and
limitations of an ordinary citizen in law violation situations.
Question 8: What goal should an educational facilities professional set for
employees to improve customer service?
A) Increase sales
B) Know and understand the needs of the customer
C) Reduce costs
D) Improve speed
Answer: B
Explanation: The goal should be to know and understand the needs of the
customer to improve customer service.
Question 9: How is the Facilities Condition Index (FCI) calculated?
A) Deferred Maintenance Backlog divided by Cost Replacement Value
B) Cost Replacement Value divided by Deferred Maintenance Backlog
C) Gross Square Foot multiplied by Replacement Cost
D) Total Cost of Ownership divided by Gross Square Foot